River Valley has made my life better by helping me get funds quick and easy. Their representatives are always super nice, never judgmental, and quick and efficient. I am so glad I chose them to help m... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am extremely happy how fast and easy it was to get funds before my payday. I applied in the afternoon and the money was in my account the next morning. I was able to get funded by applying and compl... See more
Company replied
I had a question about moving my payment three days. He was fantastic. He took care of the whole thing within five minutes. And he also told me what my total loan was for, and what my total payment wo... See more
Company replied
Brittney was the most helpful and patient Customer Service Agent I have ever had. As a retired teacher and school administrator, I have dealt with people of all personalities. She is so kind and pro... See more
Company replied
Company details
Written by the company
River Valley Loans puts our customers first with the best in benefits and customer service. We never charge prepayment penalty fees and in most cases, we can have your funds deposited the same day you apply. We want to help everyone that we can when an unexpected financial expense happens.
Contact info
PO BOX 222, 57339, Ft. Thompson, United States
- (833) 987-4837
- feedback@rivervalleyloans.com
- rivervalleyloans.com
4.7
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They were very fast and effective.
They were very polite, fast and professional. I would recommend for a fast emergency loan. Thank you River Valley
17 April 2026
Unprompted review
Reply from River Valley Loans
Hi Nadia! Thank you so much for leaving us a fantastic five-star review. We're thrilled to hear that you had an amazing experience with our Customer Care Team. Providing excellent customer service is our top priority here at River Valley Loans, and we're grateful for the opportunity to serve you. Thank you again for your business!
Reply from River Valley Loans
Thank you for the review! We are committed to transparency in our process and are happy to be able to help. We appreciate your business.
I had some trouble with the website
I had some trouble with the website, but I called in and they were very helpful on the phone getting everything taken care of very professional
21 April 2026
Unprompted review
Reply from River Valley Loans
Hi Michael, we appreciate the five-star review – thank you! We’re happy to hear that our Customer Care team made it easy for you. Thank you for choosing River Valley Loans!
The representative on the phone was…
The representative on the phone was knowledgeable, kind, and work with me through the entire process. Could not have been easier. Thanks
22 April 2026
Unprompted review
Reply from River Valley Loans
Hi Thomas! Thank you so much for leaving us a fantastic five-star review. We're thrilled to hear that you had an amazing experience with our Customer Care Team. Providing excellent customer service is our top priority here at River Valley Loans, and we're grateful for the opportunity to serve you. Thank you again for your business!
After the last decade of surviving a…
After the last decade of surviving a coma and pneumonia, this is a GIFT from Above 🙏. Bills paid and now a can settle back to a simple life while I repay the GIFT from above and The Bank!!! Thank You 🙌 🙏
10 July 2025
Unprompted review
Reply from River Valley Loans
Hi David, thank you for your five-star review! We're glad to hear our Customer Care was able to get you the funds you need. We know we will continue to earn your business. Thanks again!
River Valley Loans was very helpful in…
River Valley Loans was very helpful in our time of need. We are having a financial hardship.
17 April 2026
Unprompted review
Reply from River Valley Loans
Hi Eli, thank you for your five-star review! We're glad to hear our Customer Care was able to get you the funds you need. We know we will continue to earn your business. Thanks again!
Reply from River Valley Loans
Thank you for the feedback. We love to hear from our customers, especially when it comes to the level of care they received from our account specialists! We are happy to be able to help during your times of need and appreciate your business.
They give you the money right after you…
They give you the money right after you apply. It's a great way to get money fast.
17 April 2026
Unprompted review
Reply from River Valley Loans
Hi Anngee, thank you for your five-star review! We're glad to hear our Customer Care was able to get you the funds you need. We know we will continue to earn your business. Thanks again!
Interest rate is high but they do help…
Interest rate is high but they do help and try to work with your
16 April 2026
Unprompted review
Reply from River Valley Loans
Thank you for sharing your experience with us, Sherri! It’s great to hear the positive feedback. You are correct that this is an expensive form of borrowing. River Valley Loans are designed to meet short-term borrowing needs and are not intended to be a long-term financial solution. There is no fee for paying the loan off early and many of our customers save a significant amount in fees when they pay the loan off early. Please don't hesitate to reach out to us any time at feedback@rivervalleyloans.com or at (833) 987-4837.
Moving my payment date
I had a question about moving my payment three days. He was fantastic. He took care of the whole thing within five minutes. And he also told me what my total loan was for, and what my total payment would be if I never made an extra payment. I felt like that was truthful and helpful information.
15 April 2026
Unprompted review
Reply from River Valley Loans
Hi Cathy! Thank you so much for leaving us a fantastic five-star review. We're thrilled to hear that you had an amazing experience with our Customer Care Team. Providing excellent customer service is our top priority here at River Valley Loans, and we're grateful for the opportunity to serve you. Thank you again for your business!
Reply from River Valley Loans
Thank you for taking the time to leave this positive review. We appreciate your business.
Super easy process from beginning to…
Super easy process from beginning to end. Received what I needed.
15 April 2026
Unprompted review
Reply from River Valley Loans
Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick and easy as possible. We appreciate your business.
I feel I’m being treated fairly
10 April 2026
Unprompted review
Reply from River Valley Loans
Thank you for taking the time to leave this positive review. We appreciate your business.
Overall it was easy to apply
Overall it was easy to apply. Verify at end was little difficult but I got a lizzie that helped me out on chat. Got thru it & had $$$ same day. High interest but they tell you up front. But if u need a loan have bad credit they help
14 April 2026
Unprompted review
Reply from River Valley Loans
Thank you for sharing your experience with us, Michelle! It’s great to hear the positive feedback. Please don't hesitate to reach out to us any time at feedback@rivervalleyloans.com or at (833) 987-4837.
Hello thank you for approving me I need…
Hello thank you for approving me I need to get my payment dates and is there any way I can divide my payments into 4
13 April 2026
Unprompted review
Reply from River Valley Loans
Hi Lucy. Unfortunately, we are unable to locate your account with the information provided. Please contact us at feedback@rivervalleyloans.com or at (833) 987-4837 so that we can help you. Thank you.
Approved me for the amount I needed no…
Approved me for the amount I needed no less, told me it would come in 1 business day and it did, I would really recommend River valley loans cause their good on their timing!
10 April 2026
Unprompted review
Reply from River Valley Loans
Hello Rosamber, you are very welcome. We look forward to working with you as your lending partner. Knowing you would recommend us to others is what we strive to accomplish and the best compliment we could receive. Thank you!
Everything was good
Everything was good. They did an excellent job on getting what I want quickly. Excellent services thank you
11 April 2026
Unprompted review
Reply from River Valley Loans
Hi Aixenn, thank you for your five-star review! We're glad to hear our Customer Care was able to get you the funds you need. We know we will continue to earn your business. Thanks again!
Great service
Great experience through the phone step by step walk through it was easy follow up on questions, customer service is nice knew what he doing ,polite, patient as well as I was .very well matter situation.ruben great thank you for a phone excellence
8 April 2026
Unprompted review
Reply from River Valley Loans
Thank you so much for taking the time to leave us a five-star review! We are thrilled to hear that one of our customer care agents provided you with exceptional service. Receiving these types of reviews brightens our day! We want to make sure you are completely satisfied with your experience, so please don't hesitate to reach out to us if you have any questions or concerns. You can contact us at feedback@rivervalleyloans.com or by calling our dedicated customer service line at (833) 987-4837. Thank you again for choosing River Valley Loans and for being a valued customer. We look forward to serving you again soon!
I received my loan quickly
I received my loan quickly, funding early the next morning within. 12 hours of my late afternoon phone call and I was able to resolve my emergency situation .
The customer representative was understanding and transparent about what my repayment schedule would look like . I like having the option to pay off my loan early / or pay a big chunk of my loan off early to avoid incurring high interest fees .
One thing I would improve is that if I’m
Paying the amount borrowed on my my weekly due date I shouldn’t incur an interest fee. I should just pay the principal balance since I’m paying off the balance in full. That’s it x
8 April 2026
Unprompted review
Reply from River Valley Loans
Thank you for sharing your experience with us, Sammi! It’s great to hear the positive feedback. Please don't hesitate to reach out to us any time at feedback@birchlending.com or at (833) 742-4724.
Knowledgeable excellence care.
Dr. Ali and Ms. Jasmine were very professional and efficient.
10 April 2026
Unprompted review
Reply from River Valley Loans
Hi Gabriel! Thank you so much for leaving us a fantastic five-star review. We're thrilled to hear that you had an amazing experience with our Customer Care Team. Providing excellent customer service is our top priority here at River Valley Loans, and we're grateful for the opportunity to serve you. Thank you again for your business!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.