Overall really happy with the service and support throughout the lease process. Simple and hassle free. Jake and the team took care of everything from first enquiry to delivery of the car. Always on h... See more
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Rivervale provides leasing, servicing and vehicle management for cars, vans and minibuses.
A1-A3 Evershed Way, BN43 6QB, Shoreham-by-Sea, United Kingdom
Replied to 66% of negative reviews
Typically replies within 1 week
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Very professional and knowledgeable. Answered all my questions positively.

Reply from Rivervale
Hi. The staff we spoke to about the lease were very helpful and made the whole experience very easy to manage

Reply from Rivervale
Ordered Van and have had no issues.
Very pleasant to deal with.
I would use them again.

Reply from Rivervale
Jim’s very obvious experience, competence and professionalism. That and a good price and the proactivity to find us a car almost identical to the one we specified, in fact better, with a much reduced lead time.

Reply from Rivervale
I have leased 2 cars from Rivervale leasing over the past couple of years. Jake was extremely helpful throughout the process each time, and managed to get me the colour I wanted, even though it wasn't in stock.
I will definitely lease from them again in 2 years time. 5 stars.

Reply from Rivervale
I can’t fault the service I got from Rivervale from enquiring about a car to having one delivered only took 4 weeks excellent service

Reply from Rivervale
Friendly and prompt to respond, seemed more personal than previous lease co's.

Reply from Rivervale
I had a really great experience with Rivervale Leasing. From the start of the process everything was handled professionally and smoothly, which made leasing my car much less stressful than I expected.
A big thank you to my broker, Ross who was excellent throughout. He was very fast to respond to any questions I had and always kept me updated at every stage. Ross was reliable, honest and clearly knowledgeable, which gave me a lot of confidence in the whole process. Anytime I needed help or clarification he was ready to assist straight away.
The whole experience felt straightforward and well organised, and I really appreciate the effort Ross put in to make sure everything went through quickly and efficiently.
I would definitely recommend Rivervale Leasing to anyone looking to lease a car, especially if you get the chance to work with Ross.

Reply from Rivervale
I had a great experience with Rivervale. The whole process was smooth, professional, and clearly explained from start to finish. The team were very helpful and responsive, answering any questions especially Matt. Excellent service overall — I would definitely recommend them to anyone looking to lease a car.

Reply from Rivervale
Communication was excellent, kept me informed throughout the whole process. Would use again and recommend to others

Reply from Rivervale
After trying a few companies to get the best price, rivervale was perfect, also you didn’t have to wait days to hear back unlike some others i dealt with.Matt was amazing throughout. He answered every question i had. And continued his support even after the car had been delivered. I highly recommend rivervale to anyone

Reply from Rivervale
After using LeaseLoco to find my new lease car, the cheapest deal was with Rivervale. Having only used the bigger companies before I was initially sceptical, but from the moment I placed the order until the delivery the whole process was excellent. Outstanding customer service and a much more personal service than the other larger companies I've previously used. If the price is right I'll definitely be using them again.

Reply from Rivervale
Amazing Service from Kyle and the Team.
Every step was made easy

Reply from Rivervale
First time leasing a vehicle so the experience was new to me. Since the first enquiry to the delivery of the car, Dan Elms was great and no matter how many questions I had was always happy to help, so big thanks to him.
I will certainly be recommending Rivervale to friends and family and leasing in general as an affordable way to drive a new car. At the end of the 3 year lease I will certainly be coming back to Rivervale!
Thanks again for a really great customer experience.

Reply from Rivervale
⭐⭐⭐⭐⭐ Outstanding Car Leasing Experience – Highly Recommended!
I recently leased a vehicle through Rivervale and the entire experience exceeded my expectations from start to finish. From the very first inquiry, jack fuller was professional, transparent, and genuinely helpful.
What really stood out was how straightforward they made the process. There were no hidden fees, no confusing jargon, and no pressure — just clear communication and honest advice. They took the time to understand what I needed, helped me compare options, and found a deal that perfectly fit my budget.
The paperwork process was smooth and efficient, and everything was explained thoroughly before signing. Delivery of the vehicle was right on time, and the car was in pristine condition — exactly as promised.

Reply from Rivervale
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