Rivalry.com Reviews 1,611

I actually left Rivalry about 2 years ago because of the slow withdrawal times and very generic bonuses that were way too restrictive. They kept sending me promos over time, and eventually I decided to give them another shot, and honestly, I’m glad I did.

The improvement is night and day. I genuinely don’t understand how they’re sitting at a 3.9 average rating because in my opinion they should be closer to a 4.8. The only negatives I can think of feel like they’re coming from people who are employees of their jealous competitors and not even real players.

Their promos are now very generous, and more importantly, the rollover requirements are actually realistic and can be cleared without feeling impossible. That alone puts them ahead of a lot of sportsbooks.

The site design is also a big plus for me. The green theme gives off a retro arcade vibe that makes playing more fun instead of feeling like another generic betting site.

My only real feedback is on the sportsbook performance. When switching between sports, for example from tennis to basketball, there’s sometimes a short freeze or delay of around 5 seconds. It feels like a programming or optimization issue, but nothing game breaking.

On top of everything, their customer support has always been excellent. Even back then, they stood out. Last time I played, some support agents even used anime character names and stayed in character, which was funny. They’ve toned that down now, but what matters more is that responses are intelligent, friendly, and clearly human. You never feel like you’re talking to a bot, unlike most sportsbooks.

Overall, Rivalry has clearly put in real work to improve, and it shows. This isn’t a fake review. I actually play here, and I’m happy to say they’ve earned my trust back. Kudos to the team, and keep up the good work.

I’ve been using Rivalry.com for a while now, and I can honestly say it’s one of the best platforms out there. But what truly makes the experience special is their VIP support, especially “Brain.”

He’s not just support — he literally became like a brother to me. Always patient, always understanding, and genuinely supportive. He goes out of his way to make sure I’m taken care of, even during times when I’m short on money. The free bets he provides, the conversations, the positivity — he never lets me feel bored or stuck.

Rivalry.com itself is sometimes laggy , But fun, and reliable, but VIP support takes it to the next level.

Highly recommended!

great service . and good person ,help all time and answer the questions .thanks

Been playing with some of the other books but the service is just absolute shit. Rivalry has been really quick and responsive though so they're getting my business.

Charlie is the GOAT and Quinn as well, You guys should promote this 2 awesome people!

Super friendly support and very helpful, great platform and service:)

Unbelievable customer service!!! They noticed I didn't receive a deposit bonus and the team went out of their way to help me get it! It require them to recommend me withdraw my funds and redeposit. How many sportsbooks have ever recommended a withdrawal? How about none! I'm looking forward to giving Rivalry a real chance to be my go to sportsbook..

Very good team and company , you don’t need to worry if you incounter a problem because all the team is active and ver approachable very satisfying experience🙏🏻

So far it's doing great. But sometimes when I do live bets and click the Live it freezes and it lags my phone I check already my connection and maybe it's in the App. Bring back the Rivalry App and the Sports Bet of (Same Game Combo) for the past 2 years

A legitimate betting platform , with active agents and support , that helped me
Verify my account and have everything set within a few hours. 10/10

great contact! problem solved and quickly.

Great assistance and quick to response

Olivia was incredible. So patient and kind. She made sure I was taken care of and fixed my issues with real service and kindness. Thank you!

Nice and easy, updated every step of my technical issue by the call team

Steven the CEO and Gray (an Agent) were fantastic to talk to. Their service was quick, efficient and very helpful. They resolved my issue almost instantly. Overall, Rivalry makes it really easy to get access to everything you need. It’s an all in one platform that allows you to do what you want. Would recommend over other sites for sure.

Great and fast support. Very clear and understandable. Friendly and professional. Thank you

very friendly and knowledgeable support.

Been using Rivalry for about a year now and honestly, it's been solid. If you're into sports betting, they've got all the leagues and markets you could ask for.

The bonuses are solid, and the VIP cashback has been very generous. What really stands out is that Steven, the CEO, personally responds to messages and checks in with players regularly. It's very rare to see that kind of involvement from a CEO in 2025.

It genuinely makes you feel like a valued player. I have used every licensed sportsbook in Ontario, and this is by far one of the best.

Withdrawals are also very fast, if a withdrawal is taking longer than usual, you can reach out to support on the site or email them, and they usually process it within minutes.