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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, helpfulness, and attentiveness. Many people appreciate the quick response times to inquiries and the efficiency with which work is carried out. Reviewers frequently mention the high standard of work, the thoroughness of the staff, and their dedication to leaving the work area clean and tidy. Consumers also note the clear communication, detailed information provided, and the overall smooth experience when dealing with the company. The personalized approach and willingness to go above and beyond, even rectifying previous issues, are frequently mentioned as key aspects of their positive interactions.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the excellent... See more

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the quick and swift... See more

Based on these reviews

Rated 5 out of 5 stars

Riskfire is the kind of outfit that almost no longer exists. I reached out to them on a Friday and within a week the job was done - and not merely done, but done with such care, such professional dis... See more

Rated 5 out of 5 stars

Nothing was too much trouble, had amazing communication from Gary and Derryn. Was smooth sailing dealing with this company, work was carried out efficiently. Highly recommend this company.... See more

Rated 5 out of 5 stars

Very professional from start to finish. I needed my flat fire door repaired to reduced the gap between the door and the frame and the work was done to a very high standard. Communication was good thro... See more

Rated 5 out of 5 stars

I needed the front door of my flat brought up to code along with most of the doors in the building. I decided to find an independent rather than go with the centrally recommended one who seemed e... See more

Rated 4 out of 5 stars

Communication, booking an appointment, response were great. The joiner was professional and arrived on time, and hoovered when he finished the front door remedial work. However, the door frame was lef... See more

Rated 5 out of 5 stars

Great service from start to finish. Gary kept in touch and answered promptly my emails with any questions I had. George the joiner was excellent, worked on 2 doors with remedial work after a fire... See more

Rated 5 out of 5 stars

A very stress free interaction for one where the communication with the office was purely through email. Gary was prompt in replying to enquiries and questions. George the joiner was charming and frie... See more

Rated 5 out of 5 stars

We needed a remedial fire door adjustment to be carried out. After receiving a quote, we had a few follow-up questions which were answered swiftly. We were well informed about the timing of the... See more

Rated 5 out of 5 stars

Great service. I needed my front door adjusted to meet codes. Gary was very responsive in booking in the work. The gentleman who did the work just got on with it and worked away diligently. He even ho... See more

Rated 5 out of 5 stars

Excellent service throughout. My flat door needed adjustment to meet current fire regulations. The joiner, a very pleasant young man, was completely professional, arriving on time and concentrating fu... See more

Rated 5 out of 5 stars

I needed a fire door adjusting to meet code. Gary was quick to respond and gave a clear quote in advance. Work was done exactly as promised in a very professional manner. Would absolutely recommend th... See more

Rated 5 out of 5 stars

Top class. The installers were very professional and courteous. Explained every step of the procedure and worked efficiently. Kept mess to an absolute minimum, cleaning up as they worked. Great job!

Rated 5 out of 5 stars

Our block of 4 flats required to get work done upgrading / modifying doors to comply with the up-to-date, legal requirements of Fire Safety Regulations. We wanted a qualified company (IFC Certified)... See more

Rated 5 out of 5 stars

Amazing service all round. Very quick to respond to questions- the whole process was seamless. Excellent, professional company with great customer service. Joiner turned up exactly on time -... See more

Rated 5 out of 5 stars

Had difficulty finding a professional company who could carry out the work we required on our 2 apartments. Found Riskfire and cannot recommend them high enough. They are profesional, helpfull and the... See more

Rated 5 out of 5 stars

Great service from initial contact to completion. Gary and Ben were both polite and professional in communications, and Samuel who came to complete the works was knowledgeable, diligent and considera... See more

Rated 5 out of 5 stars

I am writing to express my sincere appreciation for the excellent service provided by Riskfire.I recently needed remedial work on my flat to comply with the Fire Safety (England) Regulations 2022 as p... See more

Rated 5 out of 5 stars

Excellent service from initial quote through to completion of the fire safety upgrades I needed to my front door. Very professional job and everyone I was in contact with was friendly and knowledgeabl... See more

Rated 5 out of 5 stars

Excellent service from Risk Fire. Having tried several companies these people actually turned up and did the work on time. Very good service

Rated 5 out of 5 stars

Fire door maintenance / repair works: Gary and his team delivered a 5* service. They are real professionals, knowledgeable and reliable. Thank you! A

Rated 5 out of 5 stars

Excellent service,joiner was very thorough explaining what needed to be done and how he would do it.carried out the work to a high standard.

Rated 5 out of 5 stars

Superb service from beginning of issuing a quotation to completion of work. The joiner allocated the work was on time and worked diligently and professional throughout. More companies need to... See more

Rated 5 out of 5 stars

Excellent service- really good communication from the very first contact. The joiner did a thorough assessment on my front door and made all of the necessary repairs- even vacuumed up after himself, I... See more

Rated 5 out of 5 stars

Work was done promptly quickly on time and tidily. This girm is upgrading many fire doors in our block of flats and the work is progressing well, the quotes were also quite acceptable so am pleased o... See more

Rated 5 out of 5 stars

Excellent service from start to finish. I organised myself and neighbours having their front doors done. Very smooth process with Derryn and then liaising with Gary was also easy. The chap who attende... See more

Rated 5 out of 5 stars

Really excellent company! Very good communication, polite and professional. RiskFire proved themselves to be totally reliable. They are very transparent about costs, which I think are very reasonable.... See more

Rated 5 out of 5 stars

I wish I had found RiskFire in the first place. I spent months trying to get quotes from contractors for the flat fire door remedial works. RiskFire sent a quote the same day of asking. Replied to... See more

Rated 5 out of 5 stars

I highly recommend the RiskFire brilliant team as the work on my fire door was done to a high standard and communication was great throughout!


Company details

  1. Fire Protection Service

Written by the company

We are a certified fire inspection company, carrying out fire risk assessments and fire safety inspections to ensure buildings across the UK are safe and secure.


Contact info

4.8

Excellent

TrustScore 5 out of 5

46 reviews

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1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

A fantastic company with a fantastic…

A fantastic company with a fantastic service. They are very competitive with prices, prompt, all in all everything is provided what you require. In particular, Ben has been very helpful regarding matters and we will continue to use this company for a long time!

24 October 2024
Unprompted review
Rated 5 out of 5 stars

Fire door

Ben was very professional new what he was talking about didnt blind you with science , I will definitely use again.

9 October 2024
Unprompted review
Rated 5 out of 5 stars

Cannot find a fault with these guys

Cannot find a fault with these guys , prompt , efficient, polite, thorough and a competitive quote to top it all off , we will not hesitate to use them for the rest of our UK wide student accommodation portfolio

17 October 2024
Unprompted review
Rated 5 out of 5 stars

If you are looking for a personal, reliable service and support. Riskfire is the best in the area.

We contacted Ben to conduct a Fire Risk Assessment for us and we couldn't be happier. We have used other companies in the past who blinded us with science and left us more worried than re-assured. Ben has talked us through every step. Has put realistic measures in place and recommended next steps for us to work towards. His knowledge and professionalism is second to none and we look forward to a long relationship with Riskfire.

27 March 2024
Unprompted review

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