Riolio Reviews 36

TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Thank you for being so responsive with my inquiries. the products are great and arrive fast. Also, I love that you are able to add my company name to the label of the clothing!! You guys are doing s... See more

Company replied

Rated 5 out of 5 stars

I can not reccomend this company enough. There clothes are amazing quality and good prices. The customer service is amazing .Plus they are such nice people too . Honestly you won't be disappointed. D... See more

Rated 1 out of 5 stars

They don’t have stock and are impossible to deal with when trying to ask to open up stock items (it’s taken me days of communication to end in the same place!). Be careful if you buy as the item... See more

Company replied

Rated 1 out of 5 stars

I was going to purchase some items for a new store I a launching but I came over to "Trust Pilot" to check reviews and realize trustpilot isn't very accurate anymore. Riolio's reviews are all from cus... See more

Company replied

Company details

  1. Clothing Wholesaler

Written by the company

Riolio is a professional online wholesale website that we ship to all over the world. Our headquarters is from Hong Kong, China, with many years of industry experience and a work team of hundreds of people.From the initial family studio, it has developed into a modern professional children's clothing processing factory. With complete processing equipment, you can customize the processing, just need a picture. We provide OEM services for many brands, don't worry about our quality. We provide dresses, tops, bottoms and swimwear for boys and girls. Thanks to our years of experience accumulation, thousands of different styles of products.


Contact info

3.6

Average

TrustScore 3.5 out of 5

36 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

Placed an order was charged twice and…

Placed an order was charged twice and the email on there web site not a good one. I’m concerned

28 November 2022
Unprompted review
Riolio logo

Reply from Riolio

Dear customer, we won't and have no right to charge for twice, we will help check what's wrong with your order and give you a resolution. Can you give me the order number so we can check your payment status?

Rated 5 out of 5 stars

Very quick responses

Thank you for being so responsive with my inquiries.
the products are great and arrive fast. Also, I love that you are able to add my company name to the label of the clothing!! You guys are doing such a great job. Please continue to add more products!!!

13 November 2022
Unprompted review
Riolio logo

Reply from Riolio

Thank you for your support! We will continue to improve our service and products.

Rated 1 out of 5 stars

I bought toddler shoes and clothes to…

I bought toddler shoes and clothes to star for my business, I usually buy from a different supplier but since this site have so many good reviews I decided to give it a try, the shoes are the worst quality and the cloths never arrive, I never received a confirmation email but the money is out of my account. I wrote an email and the answer about the shoes is: “a toddler can wear it” and about the clothes “wait for a while” I do not recommend if they don’t give me an answer by this upcoming Tuesday I will ask my banco for help!

5 August 2022
Unprompted review
Riolio logo

Reply from Riolio

Hi, dear. About the clothing, we told you that they are still in transit as you can see the tracking link we sent you. About the shoes, we asked you to send pictures for us so we can check with the warehouse and give a resolution, but you didn't give us pictures and reply.

Rated 1 out of 5 stars

They don’t have stock and are…

They don’t have stock and are impossible to deal with when trying to ask to open up stock items (it’s taken me days of communication to end in the same place!).

Be careful if you buy as the item could be out of stock next time you come to repurchase with hard communication.

Years ago it was ok - now the website is slow, they confusingly have 2 websites and they are so hard to communicate with.

21 April 2022
Unprompted review
Riolio logo

Reply from Riolio

Hello,we communicate for a long time,and you want one item which is out-of-stock on our website,so I recommend you to choose customization but we have MOQ of customization.You only want 15 for every size,our factory can't customize with this quantity.I find some very similar items for you to choose,you don't want that.I have no choice,we have lots of the style update everyday,I hope you can choose other style you want.And you said our website is slow,I guess you don't use our website these days,we updated it and now it's very fast and convenient.

Rated 1 out of 5 stars

The fake reviews is the only accurate thing about this shop

I was going to purchase some items for a new store I a launching but I came over to "Trust Pilot" to check reviews and realize trustpilot isn't very accurate anymore. Riolio's reviews are all from customers with one review and listed as the United States. However you can read the comments and clearly see the word choices and way sentences are phrased, is not written by some in the US. Oh and search the users profile pics and it'll come up as a public photo used everywhere..Trust Pilot is not very useful in determining the legitimacy of a website if they allow people. associated with the company in question to place positive reviews..

15 April 2022
Unprompted review
Riolio logo

Reply from Riolio

Hello,did you place an order on our website before?Our reviews all are from our customers,and I can also send me some proof.I hope that you can leave a real review after you purchased form our website.

Rated 5 out of 5 stars

Such a professional company

Such a professional company, very fast and constructive customer support, excellent quality, fast shipping, support during shipping process and even during custom clearance. Highly recommend!

20 October 2021
Unprompted review
Rated 5 out of 5 stars

I can not reccomend this company…

I can not reccomend this company enough. There clothes are amazing quality and good prices. The customer service is amazing .Plus they are such nice people too . Honestly you won't be disappointed. Delivery is quick and shipping is reasonable prices to makesure your goods get to you safely. If you have been thinking off ordering do it you wont regret it

6 May 2021
Unprompted review
Rated 5 out of 5 stars

Keionnakiaracollection

Let me just say the clothes are awesome material. The clothes are true to size.There are so many styles to choose from. I’m so happy I came across this company. I can’t wait to launch my daughters clothing line. Oh Shipping took 3 weeks!

19 April 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Spent loads with Riolio, I use them to wholesale my stock for my shop. Leap of faith with my first order but loads of orders after and i'm still very happy, no problems. Highly recommend and would give more stars if I could!

13 April 2021
Unprompted review
Rated 5 out of 5 stars

I have bought a number of items from…

I have bought a number of items from Riolio and I am very happy with them. The quality is amazing and the customer service has been brilliant, really helpful. I also received my items very quickly!

30 March 2021
Unprompted review

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