THE CUSTOMER SERVICE WAS PHENOMENAL WITH SWIFT RESPONSE,SUPPORT WHEN I AM STUCK.I WILL USE HIM AGAIN AND AGAIN.I WILL ALSO INTRODUCE HIM TO PEOPLE.TAKE YOUR FLOWERS FOR A JOB WELDONE.HE IS GOOD WITH... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They really understood me. Even when I get worried, Riogrande reassures me, always present to respond and they came through in all sides. Very swift and professional. Top notch and I recommend over an... See more
Company replied
Hi Richard I am writing to thank you for your patience with us despite all the back and forth you showed professional services and you where able to get both mom and my sister visa in a time... See more
Company replied
Riogrannde Travels is just the best. They are reliable and trustworthy. They give the best travel advice and are the best guide throughthe process. From assisting me to getting a closer visa appointme... See more
Company replied
Company details
Written by the company
We are a visa agent and travel advisory service business registered in the United Kingdom, with operating office in Birmingham. We specialise in Visa application support accross all parts of the world, particularly to the following countries and regions; SCHENGEN, UNITED STATES OF AMERICA, CANADA, JAPAN, CHINA, SOUTH AFRICA, EAST AFRICA, THAILAND, MEXICO, BRAZIL, SINGAPORE, THAILAND, INDONESIA, MALAYSIA, VIETNAM, MEXICO, QATAR, THE UAE, and lots more. We also orgaanise bespoke holiday packages that cater for individua, groups and families, and other travel logisitics.
Contact info
26 Clement Street, B1 2SL, Birmingham, United Kingdom
- 07355633212
- office@riogranndetravel.com
- riogranndetravel.com
4.6
Excellent
105 reviews
Replied to 83% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Riogrannde Travels
Thanks much for your feedback
Reply from Riogrannde Travels
Thanks alot. we appreciate your feedback
Riogrannde Travels response to customers is excellent, I will gladly recommend Riogrannde Travels.
Excellent in response, like a family. I am happy to recommend Riogrannde to friends 🧡
10 April 2026
Reply from Riogrannde Travels
Thanks so much for your feedback. Yes we are family always :)))
The service was prompt and efficient!
25 March 2026
Reply from Riogrannde Travels
Thanks much for your feedback
Professional
Professional service. The visa application was fast and accurate. I recommend
31 March 2026
Reply from Riogrannde Travels
Thanks much. your feedback is highly appreciated
This Riogrannade Travels can’t be…
This Riogrannade Travels can’t be trusted.
No integrity coupled with zero knowledge on travel advices.
I dare you to sue me if my review was false on the ground that you don’t have a single knowledge on your so call travels business, Bro you extorted me! I got my evidences.
I’m just seeing the below message you sent to me. Back to sender and to your unborn generations!
“Good morning.
Wanted to say than you for the feedback shared.
God bless you.
As you took such false measures to attempt a ruin of my business without justifying reasons, may misfortune be effortless around yours. Amen 🙏🏾”
28 December 2025
Unprompted review
Reply from Riogrannde Travels
Good morning Adeyemi Obatomi,
We would like to respectfully request that this matter be brought to a close.
We have made every effort to guide and support you throughout your process. An appointment was scheduled on your behalf, which unfortunately you did not attend. Your subsequent request for us to restart the process without additional charges was not something we could agree to, and our position on this does not in any way reflect incompetence on our part.
All your documents were duly prepared and sent to you, and your application process was completed as agreed. We also retain records and evidence of all steps taken.
We kindly ask that this platform is not used to pursue grievances in a manner that may be perceived as unfair or damaging. We have experienced repeated contact from you, both privately and via calls, while the responsibility for attending the appointment remained solely yours.
We note that you have already submitted a previous review, which has been acknowledged and flagged. We are therefore unclear on the purpose of continued complaints in this manner.
While we understand that you may be frustrated, we believe this concern may be misdirected. We remain committed to professionalism and fairness in all our dealings. Wishing you a peaceful day.
Kind regards,
Reply from Riogrannde Travels
Thanks much. your feedback is highly appreciated
Great service
Great service, supported and guided with documentation with quick date booked for appointment.
24 March 2026
Reply from Riogrannde Travels
Your feedback is highly appreciated.
Reply from Riogrannde Travels
Thanks so much for your feedback
Reply from Riogrannde Travels
Thanks so much for your feedback
So simple and fast also their services…
So simple and fast also their services are soo top notch. I recommend to anyone who want to travel. You have no cause to complain about their services they will update you for time to time.
24 February 2026
Reply from Riogrannde Travels
Thank you so much for your feedback
Very reliable and ready to help…
Very reliable and ready to help everytime you call on , I will surely recommend them over and over.
11 March 2026
Reply from Riogrannde Travels
Thank you so much Sir, your feedback is appreciated
Reply from Riogrannde Travels
thanks much for your feedback
Prompt and personalised service
Prompt and personalised service. Quite professional too. Always available to assist and give guidance every step of the way.
3 March 2026
Reply from Riogrannde Travels
Thanks so much for your feedback, it is highly appreciated
I have used Riogrannde for different…
I have used Riogrannde for different travels and visa applications and they have always delivered. Fast, reliable, easy and personalised.
Great service
3 March 2026
Reply from Riogrannde Travels
Your feedback is highly appreciated. Thanks for always trusting :)
Reply from Riogrannde Travels
Thank you very much, your feedback is highly appreciated
Reply from Riogrannde Travels
Thanks much for your feedback, it is highly appreciated
Riogrannde Travels is just the best
Riogrannde Travels is just the best. They are reliable and trustworthy. They give the best travel advice and are the best guide throughthe process. From assisting me to getting a closer visa appointment date to ensuring that I had all my documents. They responded fast to all my inquiries and provided fast solution to the problem I had as regards my visa application. I highly recommend them.
16 February 2026
Reply from Riogrannde Travels
Thank you so much for your feedback.
Excellent
They really understood me. Even when I get worried, Riogrande reassures me, always present to respond and they came through in all sides. Very swift and professional. Top notch and I recommend over and over again.
10 February 2026
Reply from Riogrannde Travels
Thanks so much for your feedback. glad you had a good experience with us
Amazing and professional experience
Amazing and professional experience. Top notch. Very responsive and readily available
26 January 2026
Reply from Riogrannde Travels
I am glad you had a good experience with us. Thanks so much
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