Overall good after service experience, had order 48 porcelain tiles waited 2 months to arrive, found 24 of them cracked. They replaced within a week of reporting. Thanks the guys who checked and deliv... See more
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Price, quality and great service at Fonthill. Lenny took flooring measurements, did the sizing up, pointed out some great tiles, as well as the lovely grey wood effect laminate ... and when all was do... See more
Company replied
Web site didn't work, tried 3 cards to order all rejected, no one answered emails, phone said leave number and we will phone back - no one did, unbelievably poor service, bought what I wanted elsewher... See more
Company replied
We dealt with David at the Blanchardstown branch. He was extremely helpful when we bought new tiles for our kitchen. When we had to return some boxes he was very accommodating even though we were a bi... See more
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Company details
Written by the company
Ireland's largest Tile & Wood Flooring retailer with 27 stores nationwide. The best range of Tiles, Wood Flooring, Bathroom Ware & Cladding.
Contact info
Lower Glanmire Road, T23 TR20, Cork, Ireland
- 0214552600
- customerservice@rightpricetiles.ie
- rightpricetiles.ie
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 28% of negative reviews
Typically replies within 24 hours
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Ordered a tile sample
Ordered a tile sample, it’s a very good service to offer if they actually follow up on what they promised but they never bothered contacting me so essentially by not contacting me it stopped me going to the store and looking elsewhere ! With so many companies offering special offers it’s very unprofessional to treat perspective customers this way obviously poor management on site nit checking up on lazy sales people.
Staff incompetent
Staff incompetent. First time i bought here i was given the wrong colour, rang to let them know but whoever answered the phone couldn't of been more uninterested. A year later bought tiles here and yet again given wrong colour, staff just have no cop on. If you have to go here triple check everything you are given
Excellent Service
Was in the store to refurbish my bathroom and en suite, was served by 2 very helpful staff members Jamie and Danny.
Got great advice on what products would be needed for my job.
Couldn't recommend these guys enough.

Reply from Right Price Tiles & Wood Flooring
Very good service
Super customer service at shop in Naas
Super customer service at shop in Naas. Staff are so helpful
Helpful /professional
Called for help in choosing tiles and to get a quotation. Was delighted with help on both counts. Thank you Gene (O’ Keefe) for being so helpful. Gene listened to what I needed and made a very helpful suggestion. Such a professional gentleman. Made the process so easy.
No contact or email received regarding…
No contact or email received regarding my order

Reply from Right Price Tiles & Wood Flooring
Not happy with customer service

Reply from Right Price Tiles & Wood Flooring
I am giving two stars because I had…
I am giving two stars because I had previously purchased tiles and floors from your shop in bray last November which was over 2k.
Then a few weeks ago I purchase additional tiles to extent what I had already purchased, it worked
Out at 5 boxes in total and when I picked them up at the shop, one box had 4, 20cm x 20cm tiles removed? I mentioned it to the fella that brought the tile
Out l, and he said I would of gave them but the general manager said to take them out.
So ye I found that very stingy and tight.
So maybe take a bit more care and consideration for repeat customers because that sort of thing would make me go and bring my business somewhere else.

Reply from Right Price Tiles & Wood Flooring
Easy ordering online
Easy ordering online . Tile's were nicer then expected. Thank you very much.

Reply from Right Price Tiles & Wood Flooring
After driving all the way from west…
After driving all the way from west cork to collect my order only to get to Ballincollig to find out they decided to sell my towel rail to another customer! This is unacceptable. Poor management.
based on visit to carlow store:
based on visit to carlow store:
staff going out of there way to help and pick the correct tile. very friendly and full of experience.

Reply from Right Price Tiles & Wood Flooring
it was easy to buy on line and pick up…
it was easy to buy on line and pick up the product.

Reply from Right Price Tiles & Wood Flooring
Waiting a long time
I ordered 2 weeks ago and still waiting for delivery. So be prepared to wait

Reply from Right Price Tiles & Wood Flooring
very disappointed
very disappointed, bad experience at all, very poor customer care, we placed the order on 29/12/2023 after 8 eight days totally no update when to deliver the items we purchase.. 1 week still awaiting my purchased item..

Reply from Right Price Tiles & Wood Flooring
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