Overall good after service experience, had order 48 porcelain tiles waited 2 months to arrive, found 24 of them cracked. They replaced within a week of reporting. Thanks the guys who checked and deliv... See more
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Price, quality and great service at Fonthill. Lenny took flooring measurements, did the sizing up, pointed out some great tiles, as well as the lovely grey wood effect laminate ... and when all was do... See more
Company replied
Web site didn't work, tried 3 cards to order all rejected, no one answered emails, phone said leave number and we will phone back - no one did, unbelievably poor service, bought what I wanted elsewher... See more
Company replied
We dealt with David at the Blanchardstown branch. He was extremely helpful when we bought new tiles for our kitchen. When we had to return some boxes he was very accommodating even though we were a bi... See more
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Company details
Written by the company
Ireland's largest Tile & Wood Flooring retailer with 27 stores nationwide. The best range of Tiles, Wood Flooring, Bathroom Ware & Cladding.
Contact info
Lower Glanmire Road, T23 TR20, Cork, Ireland
- 0214552600
- customerservice@rightpricetiles.ie
- rightpricetiles.ie
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 28% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Michael Moran fantastic in shop in…
Michael Moran fantastic in shop in Castlebar. Went to loads of trouble to help me. Thank you Michael. Val
Staff were very helpful
Oisin in the Sligo store was very…
Oisin in the Sligo store was very helpful and even more importantly, pleasant to talk to. He listened to my my tiling tale of woe with great patience!
I purchased 7 boxes of tiles costing…
I purchased 7 boxes of tiles costing €399.08, from Coolock branch on August 23rd 2024.
Unfortunately the tiler was delayed to start the job. I learned the tiles were not the correct ones and had to return them today. The salesman informed me of a charge of €80 to return the tiles in perfect condition?
I was informed that your company policy in relation to returns has a 20% charge for an order that's considered ex essive,he stated over €80?
I believe this to be unacceptable to charge a pensioner such an extortionate amount especially as the tiles were sourced on site at the shop in coolock and not from an offside warehouse as the salesman claimed.
Helpful staff and friendly service
Helpful staff and friendly service. I used the Athlone store and Eamon was very helpful.

Reply from Right Price Tiles & Wood Flooring
Poor service
Web site didn't work, tried 3 cards to order all rejected, no one answered emails, phone said leave number and we will phone back - no one did, unbelievably poor service, bought what I wanted elsewhere and despite supposed free VAT offer I paid €200.00 Less from another tile provider. Will never deal with them again. Service is just as important as price

Reply from Right Price Tiles & Wood Flooring
great service

Reply from Right Price Tiles & Wood Flooring
Efficiency!
Efficiency! I saw the tiles I liked online. I ordered them and paid for them (good price) and a few days later I collected at the store after being contacted by staff to tell me they had arrived. And the tiles were put into my car by a staff member. No problems 😊

Reply from Right Price Tiles & Wood Flooring
Top class staff
The staff in store were really knowledgeable and helpful. Made everything very simple. Communication from them was brilliant, and everything was ready when they said it would be. Couldn't ask for more.

Reply from Right Price Tiles & Wood Flooring
Sample tile waiting for us to pick up
Sample tile waiting for us to pick up. Very good quality tile at competitive prices.

Reply from Right Price Tiles & Wood Flooring
Ordered online with no problem
Ordered online with no problem, there was a problem with delivery ,I wasn't told exactly when the delivery would be ,I was not home for the delivery but delivery driver phoned and arranged where to leave it ,other than that ,good customer service ,would shop there again

Reply from Right Price Tiles & Wood Flooring
Can't thank RPT Coolock enough!
Can't thank RPT, coolock enough for their after care when we purchased a damaged batch of laminate which came from WOOD INNOVATUONS in NI. Avoid the heartache of buying laminate that comes from that company!!!!!

Reply from Right Price Tiles & Wood Flooring

Reply from Right Price Tiles & Wood Flooring
4 of the boxes of tiles had multiple…
4 of the boxes of tiles had multiple tiles that had cracks on them upon arrival.
Easy to Order online and really quick…
Easy to Order online and really quick turnaround to collection in shop
Stephen in the Bray shop was so…
Stephen in the Bray shop was so pleasant and informative even though I was not at point of sale yet. I will definitely be back to purchase.
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