I was a bit disappointed with these boots, ordered them for my husband for Xmas we both love & wear Rieker but they were rippled down the sides of the width on the leather.. Spoke to customer service... See more
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Review summary
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Unfortunately the boots I ordered were too small and I had to send them back. However I would certainly order from Rieker again. Quick delivery and no hassle returns are a bonus.
Great bargain price. Good communication Delivery within a couple of weeks as promised. Product as described. Well made sandals I'll be testing them soon on a winter sunshine holiday!
The original pair of boots were sent extremely quickly with the relevant return information which was required after ordering the wrong size, this made return and refund a very quick and easy process.... See more
Company details
Written by the company
Rieker & remonte | Online UK Store | Shoes, Boots, Sandals & Bags
Contact info
36 Compass Point, LE16 9HW, Market Harborough, United Kingdom
- rieker.co.uk
4.1
Great
561 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 43% of negative reviews
Typically takes over 1 month to reply
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Reply from Brevitt-Rieker Ltd
Thank you for your feedback.
We’re really pleased to hear that you consistently receive excellent service. Your support is greatly appreciated.
We look forward to seeing you again.
Great website
25 March 2026
Reply from Brevitt-Rieker Ltd
Thank you for your feedback.
We’re really pleased to hear that you’re happy with our website and found it easy to use.
We appreciate you taking the time to share your experience and look forward to seeing you again.
Great delivery and great boots
25 March 2026
Reply from Brevitt-Rieker Ltd
We’re really pleased to hear that you’re happy with the delivery and that you’re enjoying your boots.
We appreciate your support and look forward to seeing you again.
Reply from Brevitt-Rieker Ltd
We’re really pleased to hear that you find the shoes very comfortable and appreciate the soft materials, high quality, and design.
We value your support and look forward to seeing you again.
Shoes delivered quickly
Shoes delivered quickly, lovely shoes delivery service very good
25 March 2026
Reply from Brevitt-Rieker Ltd
We’re really pleased to hear that your shoes were delivered quickly and that you’re happy with both the shoes and the delivery service.
We appreciate your support and look forward to seeing you again.
Reply from Brevitt-Rieker Ltd
We’re really pleased to hear that you were happy with the quick delivery and that the quality and comfort met your expectations once again.
We appreciate your continued support and look forward to seeing you again.
Reply from Brevitt-Rieker Ltd
We’re really pleased to hear that you were happy with the quick service and delivery.
We appreciate you taking the time to share your experience and look forward to seeing you again.
No issues & quick delivery
Easy ordering on website, quick delivery and exactly as described, no issues and would have ordered another item if it had been in stock.
25 March 2026
Reply from Brevitt-Rieker Ltd
We’re really pleased to hear that you found the ordering process easy, delivery was quick, and that the item matched your expectations.
It’s also great to know you would have ordered again if the item had been in stock—we appreciate your interest and support.
Terrible
So, I purchased a pair of Rieker Boots as I was told the brand is very reputable
5 months of approximate 10 hours of use per week the boots are failing in multiple areas, disgraceful
30 March 2026
Unprompted review
Reply from Brevitt-Rieker Ltd
I’m sorry to hear that you are experiencing issues with your boots.
Given the level of use described over a 5-month period, some wear over time can be expected depending on conditions and frequency of wear. However, we do take concerns about premature deterioration seriously.
To help us assess the situation properly,please email our customer service team
Such a shame NOT built to last
They look great and feel great to wear. They just haven't lasted. They were purchased at the end of December and the sole has come off along with the top layer of leather. Such a shame I had high hopes for these shoes.
29 March 2026
Unprompted review
Reply from Brevitt-Rieker Ltd
I’m sorry to hear that the shoes have not lasted as expected, especially as you were initially pleased with their look and comfort.
A sole coming away from the upper and surface layer separation is not the standard we would expect, and we take concerns like this seriously.
In order for us to look into this further, please could you provide clear photographs of the affected areas along with your order or receipt details. Once received, we will be able to review the matter and advise on the next steps.
… poor quality
I bought a pair of boots in November and they were exactly what I was looking for, warm and comfortable. I wore them all through December and half of January but unfortunately they have holes in the heels. I expected them to last longer. I wouldn't buy them again.
22 March 2026
Unprompted review
Reply from Brevitt-Rieker Ltd
I’m sorry to hear that the boots have developed damage after a short period of wear, especially as you found them warm and comfortable.
We take concerns about product quality seriously. In order to assess this further, You can email our customer service team. please could you provide clear photographs of the damage along with your order or receipt details.
Once we have this information, we will be able to review the issue and advise on the next steps.
My shoes arrived very quickly and they…
My shoes arrived very quickly and they are lovely.
23 February 2026
Reply from Brevitt-Rieker Ltd
We’re really pleased to hear that your shoes arrived quickly and that you’re happy with them.
We appreciate your support and look forward to seeing you again.
Top quality trainers ,very comfortable…
Top quality trainers ,very comfortable fabulous colour Great sale price
Reliable delivery
23 February 2026
Hassle free experience
Hassle free experience. The quality of the product is very important and your product is excellent. The delivery was on time and the driver was polite. Never ordered online before but I will try it again.
23 February 2026
Bring back shops!
The service, supply and returns, was very good as were the shoes.
The problem for me has been understanding G, G.5 and H width fittings from the website. Not all shoes are made in all widths so it took time, effort & resources to get to know this by trial and error as shoes came and went.
Give me a shop any day!
23 February 2026
Great product and arrive on time
23 February 2026
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