Booked a motorcycle online through Riderly. I flew down to Portugal for the HOG rally in Cascais and rented the Goldwing (all the Harleys were booked out) for 4 days. Great professional frie... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great welcome, nice assistance, a beautiful Royal Enfield with adequate tires for dirty roads and also some other little but fondamental items (belts for the bag, a cable for the phone) and great assi... See more
Company replied
Riderly is a trusted partner for the best rental companies. Everything was smooth in Albania, as was in Marrakech a few monts ago.
Company replied
Riderly found us a very reliable motorcycle rental company, LX Rent — Motos & Scooters in Lisbon — and arranged for them to select the right motorcycle for us, complete with large storage cases, and e... See more
Company replied
Company details
Written by the company
Ride a motorcycle anywhere in the world
Contact info
2 Eastbourne Terrace, W2 6LG, London, United Kingdom
- +441304807963
- support@riderly.com
- riderly.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best service also in Morocco
Simple service with great comunication.
Thanks Lucas.. Really impressed with the service from Riderly. As a group of four flying into Portugal from the UK. We each rented a bike each out of Lisbon and they were able to smooth the coms between us and the local rental locations, it was also no more expensive than going direct but Riderly gave us a broader selection of bikes from the various lenders. Highly recommended.
Very easy and professional service
Very helpful company.
Very helpful company.
Thanks to Aleksandra who helped me a lot
Great service
Great service, fast response and happy to help.
Had a great experience when I booked a bike with Riderly, and on a different time when I had to cancel my booking they were very kind about that and managed to find a solution.
Easy and fast to use
Excellent service and very responsive
Excellent service and very responsive. Replied to all my queries promptly and I would definitely recommend..,
The team at Tenere riders were amazing…
The team at Tenere riders were amazing they came and picked me up at my hotel and drove me to their garage. I had rented a Royal Enfield which was brand new and they also had BMWs and KTMs that were just out from the dealership as well. I will rent again for sure.
the experience with riderly was very…
the experience with riderly was very professional
Katarina responds immediately, she is a very serious person, she took care of everything, we rented 2 motorcycles in Santiago de Chile, when we arrived at the store, the motorcycles were ready, the good surprise, they were new, professionals came take care of us, it was a problem-free dream trip; I will do it again for other trips around the world with riderly
smooth experience
I had an excellent experience with Riderly for renting a motorcycle in Marrakech, Morocco. Excellent communication and generally a very smooth experience. Conditions are clear and price is very transparent. Then, the local rental office was super friendly and helpful. Will certainly use again.
Excellent and speedy support
Excellent and speedy support from Carlos and the team.
When we had a problem they were superb.
I would definitely book through them again.
Everything was perfect!
Everything was perfect!
They managed to bring our motorbike in Ho Chi Minh city to let us start our trip (the main Office is in Hanoi!)
The motorbike haven’t had any problema, We travelled along all Vietnam for 2.500 km. 🤩
The customer service is the best I’ve ever contacted!
Excellent service
Excellent service. The company are so responsive and helpful, they're also such great ambassadors on behalf of the customers. Will be coming back
Carlos in customer service is a diamond!
Satisfied experience
the Riderly Team is very friendly, they help me search and check for available rentals. The rental shop provide a bike with good condition.
Great experience in Pakistan
I had a great experience using Riderly in Islamabad, Pakistan.
As you can imagine, trying to get hold of a bike in Pakistan isn't always straightforward, but Riderly made the process easy. The Riderly customer service was smooth, they had great local partners and I spent some cherished days riding the hills.
I look forward to using Riderly in future - maybe even when I get home to Melbourne.
Riderly Buenos Aires - Great Job!
The Riderly folks as well as the local rental folks I dealt with in Buenos Aires were super easy to work with, professional, and provided an outstanding experience from beginning to end. I'd strongly recommend.
Very professional
Very professional staff, quick and on point replies.
I used them in the past and will use in the future.
Our trip to Europe
We had a really good experience with the Riderly. The salesmen were very helpful and gave us good tips about the trip.
Great customer service
Great customer service. It made all the difference.
Very satisfying services!
Among the cheaper rental service you can find in Menorca with very satisfying services.
Everything went really well, from the first steps on Riderly’s website until the end of our trip with the shuttle’s drop off at the airport.
Their local partner (Motos Valls) provided a very nice welcome and an efficient service.
The motorbike we rented was in great condition.
Last but not least, we received a quick support when we needed it.
We fully recommend, thank you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








