Richard Jackson's Garden Reviews 

563
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I ordered off you like many times before. My parcel was damaged in transit by Evri. I’ve emailed you twice and sent a message and not had communication back off you. I now have to take time out... See more

Company replied

Rated 5 out of 5 stars

Ordered some Cirsium, 6 x9cm plants. They arrived the very next day, carefully packed and in perfect condition. Good strong plants! I’m absolutely delighted. Without doubt the best experience ever fro... See more

Rated 5 out of 5 stars

This product is wonderful, I find it really brings the lawns back to life, hopefully it will help to revive our lawns after the heatwaves

Rated 5 out of 5 stars

I'd heard a lot about Flower Power but never tried it before. The customer service team were really helpful. The product has more than lived up to my expectations - it beat everything else I've tried.... See more

Company details

  1. Garden Center

Information provided by various external sources

Shop online for Richard Jackson's Flower Power premium planting & feeding products, pest & weed control, garden plants, tools and more. All developed and hand-picked by Richard for your garden.


Contact info

4.1

Great

TrustScore 4 out of 5

563 reviews

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4.1

All reviews

(563)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The order mi mi arrived within the time…

The order mi mi arrived within the time stated, all in tact but the fat balls and cakes are well past their bb date although I don't suppose the animals and birds mind that. The squirrels like the fat balls but the birds don't seem to like them and I haven't seen any birds going for the bird seed . It's early days yet so here's hoping I haven't wasted my money. At least we will have some well fed squirrels!!

22 September 2022
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Reply from Richard Jackson's Garden

Hi Carole, sorry about that, if you would like a refund on this order please contact our customer services at customerservice@richardjacksonsgarden.co.uk

Rated 3 out of 5 stars

Easy online ordering and checkout

Easy online ordering and checkout. Fast dispatch and delivery.

BUT - lid not secured to tub of root booster, and contents spilt all inside cardboard packaging.

Make sure lids are properly secured before shipping!

28 September 2022
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Reply from Richard Jackson's Garden

Thanks for the feedback - I'll pass this on to the warehouse team to advise them to be more careful!

Rated 1 out of 5 stars

ORDER #RJ133830

placed the order 30/08 ORDER #RJ133830

Money taken, order acknowledged and then nothing.

If you don't have stock tell me, if there are delays tell me, if there are other reasons for delay tell me. Don't just do nothing.

When it was finally delivered I had to chase the plinth which was not sent with the original order. In my view a shambles...

7 September 2022
Unprompted review
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Reply from Richard Jackson's Garden

Hi Al, I've checked and your order was delivered on the 9th September. As this was a large Hotbin we do advise on the product page that these can take 3-10 days for delivery.

Rated 5 out of 5 stars

Flower Power review

We have been purchasing from you for several years now and have always found your services very reliable and your product extremely useful and efficient. Keep up the good work.

2 September 2022
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Reply from Richard Jackson's Garden

Thank you for the positive feedback!

Rated 5 out of 5 stars

The gardening guru

Ordering from the website was easy and straightforward, even though it was bank holiday the delivery was very quick.kept informed all the way on delivery from the courier. Looking forward to dealing with them again in the future.

1 September 2022
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Reply from Richard Jackson's Garden

Thank you for your feedback!

Rated 5 out of 5 stars

Fantastic

Easy to use , does exactly what it says after using it during hot weather after 3 weeks looked like i relayed new turf beautiful realy pleased would highly recomend ( im not a gardener).

6 August 2022
Unprompted review
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Reply from Richard Jackson's Garden

Thank you for the feedback!

Rated 1 out of 5 stars

Misleading

ok...so I googled box caterpillar after seeing my infested buxus hedge and was directed to Ridchard Jacksons herbal organic buxus spray believing this was the product to get rid of the pest - I purchased 3 x concentrate herbal mix to spray. I used 2 bottles and it's done JACK....I still have the caterpillars and when I read the small print it's basically a leaf shine! So feels like a total waste of money! Cross that I was directed to this product.OK, so I just read the prompt reply from Richard Jackson and that’s fine but the product needs to say that! Finding it out after spending fifty quid in August to then be told it works from March is irritating.

20 August 2022
Unprompted review
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Reply from Richard Jackson's Garden

Hi Micky - due to the multiple growth cycles of box caterpillar this product is most effective when you start using it in March, when the insect is still in its larval stage. With regular use from March to September our tests show it is very effective at keeping buxus caterpillar free. If your buxus was already heavily infested the spray acts as a deterrent, making the leaves less appetising to the insect, but it is not an insecticide product so it would not kill the caterpillars.

Rated 1 out of 5 stars

I was expecting my subscription item…

I was expecting my subscription item last week, it was dispatched 5 days later, customer services then said to wait a further 3-5 days for delivery. I won't renew my subscription as there was also problems last month. Disappointing.

4 August 2022
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Reply from Richard Jackson's Garden

Hi Julie, sorry to hear this - you should have had an email from our Ops Manager Laura to apologise for this issue with your subscription

Rated 5 out of 5 stars

Would recommend.

Bought some plant supports. Ordering online was easy and delivery was quick as promised.
Excellent communication throughout.

1 August 2022
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Reply from Richard Jackson's Garden

Thank you for your feedback!

Rated 5 out of 5 stars

I had no problems ordering my items…

I had no problems ordering my items they arrived 3 days later in good condition and I have since used them.
A little early to see how they have worked but am pretty certain they will be ok

1 August 2022
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Reply from Richard Jackson's Garden

Thank you for the feedback!

Rated 5 out of 5 stars

Excellent service

Excellent service. 4 bags of compost delivered on time and exactly where I needed them. Great product from a great company!

31 July 2022
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Reply from Richard Jackson's Garden

Thank you for the feedback!

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