Amazing experience from start to finish. They were able to update and accommodate my confusion with dates without a lot issues. Pick up and drop off was seamless and the quality of vehicle was excel... See more
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See what reviewers are saying
Their website was easy to use. Once I submitted a query, a swift response was received. Information was easy to understand and any queries where answered. Location for pickup was clear, paperwork... See more
Very easy booking, collection and return. Very easy to drive and use a large van for someone used to driving a small car. This is because the van came fitted with a reverse camera and apple car pl... See more
I've used RGM on multiple occasions now, it's so easy to hire from them, hassle free and quick processing, vans are always in fantastic condition and unlike most places you can leave your car there du... See more
Company details
Written by the company
Independent Truck & Van Hire company
Contact info
Bedford Road, Shefford, Bedfordshire, SG17 5NU, Shefford, United Kingdom
- 01462 50 60 70
- hire@rgmtruckandvan.co.uk
- rgmtruckandvan.co.uk
4.9
Excellent
181 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Very helpful staff very clean vehicle…
Very helpful staff very clean vehicle no stress when needing to extend my hire for another day will be using them for all my hires from now on
29 November 2024
Unprompted review
Reply from Rgmtruckandvan
Good afternoon Dave.
Thank you very much for your 5 star review - we are delighted that you were happy with your hire experience and we hope to see you again in the future.
Many thanks
Team RGM.
RGM truck and van hire are a great…
RGM truck and van hire are a great place to get a hire vehicle of all sizes. Easy to arrange with friendly people. Great service all round
1 December 2024
Unprompted review
Reply from Rgmtruckandvan
Good afternoon Jean.
Thank you very much for leaving us a wonderful 5 star review- your feedback is greatly appreciated.
We hope to see you again in the future.
Best wishes
Team RGM
5 stars all round
High quality vans, well maintained, friendly and professional staff, on site parking for your own vehicle. Over the years I have dealt with a number of different van hire companies and RGM are the best I have come across.
29 November 2024
Unprompted review
Reply from Rgmtruckandvan
Good afternoon Mr Berry.
Thank you so much - what a wonderful review - we are delighted that you received a service as expected, thank you for taking the time to review your experience it is really appreciated.
We hope to see you soon.
Best wishes
Team RGM.
Amazing service and at very reasonable…
Amazing service and at very reasonable rates. We are becoming quite the regular customers now with all the children moving into their own homes. This time in particular I had only booked a day. It took us longer than anticipated and after just one call we had our rental time extended quickly and easily. Couldn’t recommend enough.
30 November 2024
Unprompted review
Reply from Rgmtruckandvan
Good morning Terri.
What a wonderful 5 Star review - thank you so much for taking the time to leave such great feedback.
We really do value our customers reviews.
We hope to see you again in the future.
Best wishes
Team RGM.
Excellent service
Easy online booking, excellent email communication, fabulous customer service. I hired a Luton van with a tail lift for a recent house move at a reasonable price.
Whilst I wouldn’t move again in a hurry, I would highly recommend RGM as a rental service.
21 November 2024
Unprompted review
Reply from Rgmtruckandvan
Good morning Mr Finn.
Thank you very much for your lovely review of RGM Truck and Van hire. We are delighted that you received such a great hire experience.
We hope to see you again in the future (maybe not a house move lol)
Best wishes
Team RGM.
Thoroughly recommend
Excellent and efficient online booking system; very helpful phone contact; immaculate vehicle; slick handover on collection and return. What more can I say - very satisfied customer.
23 November 2024
Unprompted review
Reply from Rgmtruckandvan
Good morning Mr Davies.
Thank you very much for taking the time to leave a 5 star review, we really appreciate your feedback. additionally we are delighted that you were satisfied with your hire experience with us.
Many thanks.
Team RGM.
Fab customer service
Fab customer service, reasonable pricing, nice clean well maintained van, easy booking procedure and quick return drop off. Secure yard to leave your own vehicle while using the van. Highly recommend
9 November 2024
Unprompted review
Reply from Rgmtruckandvan
Good morning Josie.
Thank you so much for your lovely review.
We really hope to see you in the future.
Best wishes
Team RGM.
Great rental business.
Easy parking, clean fleet, helpful staff, good rates, and easy to book and return.
8 November 2024
Unprompted review
Reply from Rgmtruckandvan
Good morning Mr Chinery.
Thank you for your 5 star review, we are really pleased that you received the service you expected.
We hope to see you again in the future.
Best wishes
Team RGM.
Excellent customer service
Excellent customer service, great pricing and good clean vans, highly recommended👍
2 November 2024
Unprompted review
Reply from Rgmtruckandvan
Good afternoon Mr Griffin.
Thank you so much for taking the time to leave a great review.
It is really appreciated.
We hope to see you again in the future.
Best wishes
Team RGM.
Rgm helped me out when I had to hand my…
Rgm helped me out when I had to hand my old van back then my new one got delayed by a few weeks. The whole team helped me out and nothing was too much trouble. Nothing but good words to say a brilliant local company.
23 September 2024
Unprompted review
Reply from Rgmtruckandvan
Good morning Chris.
Thank you for your lovely review, we are really happy that you received a great hire experience, we hope to see you again in the future.
Many thanks,
Team RGM.
Would 100% recommend
Would 100% recommend. The vans were clean and well maintained and the staff so helpful.
26 October 2024
Unprompted review
Reply from Rgmtruckandvan
Good afternoon Mr Hotton.
Thank you so much for your lovely review - we really do appreciate you taking the time to leave valuable feedback.
We hope to see you again in the future.
Best wishes
Team RGM.
Easiest and most straightforward…
Easiest and most straightforward vehicle rental ever. Friendly and team and a great price. Definitely back in the near future!
19 October 2024
Unprompted review
Reply from Rgmtruckandvan
Good afternoon Mr Ryall.
Thank you so much for taking the time to leave a review - we really do appreciate it and we hope to see you in the future.
Best wishes,
Team RGM.
Excellent service
Excellent service, second time of using and wouldn't go anywhere else. Great team of staff, friendly and very professional. Quick and efficient collection and return process. Fab selection of vehicles which are in great condition and always clean. Thankyou
28 September 2024
Unprompted review
Reply from Rgmtruckandvan
Good afternoon Lucy.
Thank you so much for the wonderful 5 star review.
We really appreciate you taking the time to leave your feedback.
We hope to see you in the future.
Best wishes
Team RGM.
One day van hire
Vehicle I was to hire had an issue, so was contacted to advise and upgraded to a bigger vehicle at obviously no extra charge. From start to finish the hire was very easy and professionally managed. Vehicle supplied was clean and in good condition.
21 September 2024
Unprompted review
Reply from Rgmtruckandvan
Good morning Mr Allen.
Thank you very much for taking the time to leave this review - we really do appreciate it.
We hope to see you in the future.
All the best,
Team RGM.
Really friendly
Really friendly, accommodating and great prices. I have used RGM a couple of times now. We are lucky to have them nearby. I would highly recommend and will be using them again.
18 September 2024
Unprompted review
Reply from Rgmtruckandvan
Good afternoon Mr Lomax.
Thank you very much for taking the time to leave such a lovely review.
We are delighted that you are so happy with your hire experience.
We hope to see you again.
Many thanks.
Team RGM.
Simple, good quality van hire.
Simple to book, plenty of new model vehicles in great condition and an easy check in/out process.
What more could you want?
18 September 2024
Unprompted review
Reply from Rgmtruckandvan
Good morning James.
Thank you very much for your review, we really do appreciate it.
We are very pleased that you had a great hire experience with RGM.
We hope to see you in the future.
Best wishes
Ali
Excellent service
Excellent service. Second time we have used RGM and will definitely be using again. Value for money and friendly staff. Wide choice of vehicles. Can't ask for more.
17 September 2024
Unprompted review
Reply from Rgmtruckandvan
Good morning Karen.
Thank you very much for taking the time to leave a review. We are delighted that your returning hire was 5 star.
We hope to see you again in the future.
Best wishes
Team RGM.
Five star reliable company
Customer service Five star, this company is worth every penny!
After being let down my Enterprise on a booking we had in place for 3 months RGM was able to provide a van the same day and turn a very stressful situation into a pleasant one!
We will definitely be using again and cannot stress high enough if you want reliability on a booked rental this is the company you want to use!
Don’t waste your time on the bigger company’s, customer service means nothing to them.
Thanks again to a very friendly and pleasant team!
29 August 2024
Unprompted review
Reply from Rgmtruckandvan
Good morning Alexander.
Thank you so much for this wonderful 5 star service review.
We are delighted that we were able to help you out and that you managed to carry on with your plans.
We hope to see you in the future.
All the best,
Team RGM.
Excellent service
Excellent service - everything was so easy and reasonably priced. Van was superb and the complimentary house move pack was well needed.
24 August 2024
Unprompted review
Reply from Rgmtruckandvan
Good morning Mr Brown.
Thank you very much for your 5 star review - we really do appreciate your time and feedback.
We hope to see you again.
Many thanks
Team RGM.
Ever time I use this company for…
Ever time I use this company for business or personal it’s been perfect.
Thank you
17 August 2024
Unprompted review
Reply from Rgmtruckandvan
Good morning Mr Lucas.
Thank you very much for taking the time to leave a 5 star review - we really do appreciate your time and feedback.
We hope to see you again soon.
Best wishes
Team RGM.
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