Bought a Whippet E-Bike 2 1/2 years ago, and found it very good, BUT it has since developed a major fault, the motor does not engage at all, and the company have dropped their cycle customers like a h... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Bought a Whippet E-Bike 2 1/2 years ago, and found it very good, BUT it has since developed a major fault, the motor does not engage at all, and the company have dropped their cycle customers like a h... See more
Company replied
I’m at the end of my tether with this company. I paid £2000 for an eBike which worked for about a year. I paid for repairs and the bike has been back and forth to them multiple times as it works for a... See more
Company replied
I am the proud owner of the new Whippet ebike. Well engineered & thoughtfully designed. Rides well, lightweight, comfortable, excellent battery range. 3 levels of power for headwinds..hills.etc, all... See more
Took delivery of a Whippet e-bike10 October 22. Found the set-up easy to do with the clear instructions. The bike is a delight to ride and the power settings easy to operate on the move, including 'no... See more
Company replied
Revolutionworks is committed to providing beautifully designed and engineered solutions to address the mobility and environmental crisis. Based in Bristol, England, we are a team of passionate cyclists, who combine their love of the bike with excellent engineering skills and the desire to improve our environment.
Unit 33, Filwood Green Business Park, 1 Filwood Park Lane, BS4 1ET, BRISTOL, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’m at the end of my tether with this company. I paid £2000 for an eBike which worked for about a year. I paid for repairs and the bike has been back and forth to them multiple times as it works for a few days / weeks and then breaks again. I’ve been waiting now for three months for an email from them, despite sending reminders I have heard nothing. I really didn’t want to leave a poor review for a local company like this but they are totally ignoring my requests for help or a refund on the money I have spent on repairs that have not worked. I don’t know what else to do as I have a useless bike that no one can repair.

Reply from Revolutionworks
Bought a Whippet E-Bike 2 1/2 years ago, and found it very good, BUT it has since developed a major fault, the motor does not engage at all, and the company have dropped their cycle customers like a hot coal. I'm not expecting warranty cover at this point but some acknowledgement that this is their product, and a bit of cooperation with dealers would show some respect for customers. I imagine that a canal boat with no power would be worse

Reply from Revolutionworks
Bought a Whippet just over a year ago and had to take it back 3 times with various issues. Every time I had to hand it in, it's taken them several weeks to get it fixed. Now it's broken again (motor not kicking in anymore), and it's been back with them for over 2 weeks. They are slow to respond and I still have no idea what's going on and when I can expect it back. Such a waste of time and money! Take your custom elsewhere.
Bought a kit last year but had constant problems with it cutting in and out. Last email I sent was ignored so the bike has been garaged all winter. MIght work for some but it was a very flakey experience for me tbh.

Reply from Revolutionworks
Fitted a Revos e-bike unit to my cherished Rohloff- geared Ridgeback Ti and found it both effective and easy to live with, although I only managed 17 miles with battery assistance, when Revos' headline figure is 25 miles! However, considering it was quite cold and my route was hilly, I consider this reasonable and will have a spare battery stowed ready to swap over the next time on this course! Overall I'm very impressed and have no hesitation recommending this kit to other - shall we say "more mature" - cyclists wanting that bit of extra help! REVOS: A GREAT LOCAL COMPANY MARKETING AN EFFECTIVE E-BIKE CONVERSION KIT AT A REASONABLE PRICE!!

Reply from Revolutionworks
Proper Company to deal with, offering great products, hopefully they will buy a van off us soon too
Jason Howell
Advantage 4 Vans
Very easy to fit and works incredibly well.
I fitted it on a heavy utility Elephant bike and I weigh over 90kg but it still easily got me up a hill back from town with my shopping.
Very easy to use.
I'm really impressed.
The motor part does not match the thickness of the seat post.
Never been able to use.

Reply from Revolutionworks
The REVOS kit was so easy to instal on my bike .. Great customer service thank you so much
Took delivery of a Whippet e-bike10 October 22. Found the set-up easy to do with the clear instructions. The bike is a delight to ride and the power settings easy to operate on the move, including 'no assist' on downhill sections. Looks and rides like a true road bike with none of the heavy stuff you don't need - like suspension forks. Great value too!

Reply from Revolutionworks
Bought Whippet ebike from them. Excellent service; good product; without hesitation I would recommend them.
When I ordered the kit, I was emailed for photos of my bike. The kit came a few days later. It was easy to set up on my Marin Fairfax, and the set up video was really helpful. I made a few mistakes on the way but nothing that couldn't be rectified. I'm 64, don't know the first thing about bike mechanism but if I can do it, anyone can. Final test and it's perfect. You can really feel the assist kick in. I live in a hilly area and use the bike to commute to work, so I'm really looking forward to trying it properly.
Amazing!!!. Love it! Still get a work out. The product is well built. Love the fact that there are only three main components which leads to less clutter on my canondale bad boy 1. Gives enough power to assist you up hills whilst keeping you fit at the same time. Cycling is now much more fun.
Great service and very helpful over the phone. Clear instructions provided and easy to fit. 😊
I actually drove down to Bristol to try the bike before buying, was well worth the drive and made the purchase. I think the guy who helped me was called Hugo and he was very informative and helpful. I’ve only been out on the bike for a couple of rides but found it brilliant. It’s also more like an ordinary bike as in it doesn’t look quirky and it’s easy to ride without a battery too as it’s not heavy. The only minor gripe I have is with the wheel guards that I have found a bit flimsy and still struggling to work out how to fit the front one. And also would have liked to know when it was being delivered and given an option for a delivery date as the carrier gave me three different dates it was supposed to have been delivered with it only arriving on the last date. (first world problem I know) Pleased with the purchase though and would recommend 👍
My ebike kit lasted for about 2years and now has ceased to function at all. I contacted revolutionworks and they suggested I check the battery voltage which I did it was within the manufacture lin
limits. I have sent several emails to management regarding this issue and to this day have been totally ignored.. I wouldn’t recommend this product and don’t know how they operate their business just discusting attitude to their customers. Don’t buy…..from them.

Reply from Revolutionworks
A.MAZING! This made riding soooo much fun! Assistance while still in full control- I felt like I’d been for a ride but without the sweat 😊
I’ve had a Revos kit on my Trek bike for over a year and it’s been excellent. I live in a hilly area and it has made cycling a pleasure, especially up those hills. You still get a workout but you get more for it. It’s easy to fit, quiet, unobtrusive, minimal tyre wear, lightweight and very well engineered. Battery lasts over 30km but that includes about 200m+ of climbs; fairly easy But fiddle to disconnect drive and pedal normally. Biggest drawback for me is when it’s wet, not the grip but water spraying from the drive onto the bike and me despite having mudguard - you have to cut a gap for the drive obviously. Issue with battery fixed by excellent after sales people.

Reply from Revolutionworks
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.