Still have not received my hearing aids after waiting over 5 weeks. They will not return my calls. Went in to the office to cancel the order and was nastily told "I dont know you, make an appointment"... See more
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See what reviewers are saying
It's a long story that began in the fall of 2024 at your office in Staunton, VA, which took multiple visits to finally have a hearing aid ordered for me in September. I waited to hear when I could pic... See more
I didn’t feel I had received all of the batteries committed at time of purchase. Was told it was Tru Hearing’s responsibility, and Revolution couldn’t help! I contacted Tru Hearing at the number I h... See more
I was in and out in a half hour. The receptionist Robbin had helped me previously, when they were in between audiologists, and was very helpful. All my questions were answered to my satisfaction an... See more
Company details
Written by the company
Revolution Hearing is dedicated to providing patient-centered, high-quality hearing healthcare using state-of-the-art technology to connect you to the world again.
Contact info
1463 West Main Street, 24153, Salem, United States
- revolutionhearing.com
2.8
Average
89 reviews
Hasn’t replied to negative reviews
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Excellent hearing aids, excellent help by agent
Revolution Hearing agent is very diligent and helpful to explain everything necessary to know regarding my hearing aids - importance of cleaning outer section, checking for ear wax, etc. Also explained well about why it's important to work up to maximum test level.
9 March 2023
He did not tell us he canceled…
He did not tell us he canceled appointment he did not schedule a fallow appointment his appointment were very quick and told me that hear.coms training did not matter that to leave hearing aids in all day at day one and he took the rubber inserts that came with the hearing aids and put his own on not happy at all with service I paid for those inserts
12 April 2023
Revolution Backs Up Their Equipment
I had trouble with my hearing aids charger. Revolution Hearing sent my hearing aids and charger in to be inspected and repaired under warranty. Phonak replaced all with new equipment.
11 October 2022
My hearing aids are not even a year old…
My hearing aids are not even a year old and are no longer holding a charge for 16 hours, a normal waking day. No one at Revolution has returned my call, and it has been 5 days now.
22 May 2023
Very good about getting to know my…
Very good about getting to know my hearing loss and I feel I was fitted with the best that matches my type of hearing loss. These are amazing!!
4 May 2023
Had hearing test almost three weeks…
Had hearing test almost three weeks ago.
Was told Nationshearing would contact me in a day or two on financing, and no one has contacted me.
4 May 2023
My personal contact has been Jennifer…
My personal contact has been Jennifer Trainham who has been excellent. She listens well, is personable and friendly while also being very professional with her advice and recommendations. My devices arrived punctually after being ordered and her followup care as described anove. The office I went to is convenient to my home,auxilliary staff have been very welcoming and I appreciate that staff have created an office space that is pleasant to the eye, even putting flowering plants by the front door. It is often that the extra touches add a welcoming feeling to the experience , which has been overall a very positive one. And I got the benefits I was looking for in using my hearing aids!
19 May 2023
New rechargeable hearing aids
I got rechargeable hearing aids on March 24th and they stopped working on Easter Sunday.
Luckily I had my battery operated hearing aids.
9 April 2023
Miracle Work
It was a great excellent and satisfied experience I could not desired better in five days
17 May 2023
They take their time and help you in anyway they can
They are kind, respectful, take their time and earn your trust with hearing ...
16 August 2022
Satisfying experience
2 January 2023
Mike was very helpful and knowledgeable
10 May 2023
This was my first experience getting…
This was my first experience getting fitted for a hearing aid. The recommendation and the programing of my device was appropriate and it is working well.
27 April 2023
I was very pleased with the service…
I was very pleased with the service that I received from Amanda King. She has a helpful and supportive attitude.
2 May 2023
The people are very friendly
The people are very friendly, honest and very helpful. But their product is not upto the mark.
22 April 2023
Excellent service in friendly…
Excellent service in friendly envitoment. Chad provides assistance to check and maintain your aids
4 May 2023
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