Still have not received my hearing aids after waiting over 5 weeks. They will not return my calls. Went in to the office to cancel the order and was nastily told "I dont know you, make an appointment"... See more
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It's a long story that began in the fall of 2024 at your office in Staunton, VA, which took multiple visits to finally have a hearing aid ordered for me in September. I waited to hear when I could pic... See more
I didn’t feel I had received all of the batteries committed at time of purchase. Was told it was Tru Hearing’s responsibility, and Revolution couldn’t help! I contacted Tru Hearing at the number I h... See more
I was in and out in a half hour. The receptionist Robbin had helped me previously, when they were in between audiologists, and was very helpful. All my questions were answered to my satisfaction an... See more
Company details
Written by the company
Revolution Hearing is dedicated to providing patient-centered, high-quality hearing healthcare using state-of-the-art technology to connect you to the world again.
Contact info
1463 West Main Street, 24153, Salem, United States
- revolutionhearing.com
2.8
Average
89 reviews
Hasn’t replied to negative reviews
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It hasn’t
It hasn’t. I went in because I thought the hearing aid were to high. I was told that they were just right. They kept popping out and falling to the ground!! Now blue is dumb founded and the other is lost!!!
I should have returned to the ones I had before!!!
12 May 2023
Chad was marvelous!
3 May 2023
Mike was great to work with and very…
Mike was great to work with and very thorough.
My new hearing aids work great
30 May 2023
I have asked for some extra ear pods…
I have asked for some extra ear pods and never received them.
28 December 2022
Not thrilled with the hearing aids
Not thrilled with the hearing aids. Slightly better hearing talking but discomfort with the hard sounds.
18 May 2023
Chad is very professional and helpful
21 April 2023
I was told to use the help line
I was told to use the help line, I was on hold for over 20 minutes. No one ever picked up so I hung up. I then called to get an appointment and was told it would be a week before I could be seen. That is the second time this had happened. I consider this poor customer service.
25 May 2023
Great service
This is my 1st time with in the ear devices and it took multiple fittings. My audiologist was very helpful and patient to make sure there was a positive outcome.
27 April 2023
Chad was wonderful
Chad was wonderful, as always. I believe he is an advisor who REALLY cares for his patients and I am very glad to know him and to work with him. In my view, any problem I might have, he will be there to help solve it. He is great.
3 May 2023
Ongoing Revolution staff has not been helpful or available
Ongoing Revolution staff has been uninterested or unavailable to assist me. Last year Ryan was ok until
After I got my order then he did not want to assist me & so I went elsewhere this year but needed some adjustment on last years hearing aids again & no one would ever answer the phones so I drove over there during hours & no one was there at the Yorktown office I chose because if it’s proximity to my home. So the hearing aids are worthless if you can’t get help and I would not reco them to anyone! I prefer driving into Newport News to Beach Hearing solutions who take lots of time & help with every issue & I recommended them to my friends!
5 May 2023
Reply from Revolution Hearing
Terri, I’m sorry you feel that way. It’s been two years since you’ve been into our office and I’m sure you would have a great experience if you came back in.
Not sure I need these expensive hearing…
Not sure I need these expensive hearing aids. Not really hearing better than without
29 May 2023
Holding my hand through a large investment to my every day health.
The ppl ersonal attention that I received from your doctor as she helped me understand what hearing loss I was having and answering all my question thoroughly as we worked through the examination and resolution.
21 April 2023
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