Revibe Reviews 5,431

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 1,470 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent quality of the products, often describing them as being in immaculate, like-new, or even brand-new condition, with many noting the absence of scratches or dents. Reviewers also appreciate the fast delivery service, with many receiving their orders quickly and with frequent updates. The customer service is often praised for being professional, supportive, and responsive, with some customers expressing gratitude for the team's willingness to address concerns and provide solutions. However, some people were dissatisfied with the customer service, citing issues like unresponsiveness, long waits for resolutions, and difficulties with returns or warranty claims. A few customers also reported receiving products that developed issues after a short period, or that did not match the description, such as incorrect colors or non-genuine parts. There were also occasional complaints about delivery delays or problems with international customs.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and condition. Many customers praise the excellent... See more

Quality

People report positive experiences with quality. Many customers are impressed with the immaculate condition... See more

Service

Reviewers mention ambiguous feedback about service, with many expressing significant dissatisfaction. Some... See more

Delivery service

Users describe ambiguous interactions with delivery service. Many customers praise fast delivery times, with... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers expressed significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The hole experience was fine first phone flawless the second one the note 20 battery was done only lasted a few hours on a full charge so had it replaced at Samsung

Company replied

Rated 5 out of 5 stars

Arrived 4 days after placing an order. It came the way they described it at the website. 94% battery health. Bought it in an excellent condition. No marks, No scratches, no dents, not cracked, u can... See more

Company replied

Rated 5 out of 5 stars

What impressed me most was the combination of price, quality, and trust. The device arrived in excellent condition with 100% battery health and felt just like a brand-new device. The 2-year warranty a... See more

Company replied


Company details

  1. Online Marketplace

Written by the company

Because your device doesn't have to be new to be like new. Revibe.me is the leading renewed devices platform in the Middle East.


Contact info

4.2

Great

TrustScore 4 out of 5

5K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Great experience - very happy

Delighted with the iPhone 16 Pro Max I purchased - condition and performance wise it is exactly as described if not better. Fast delivery and so far an excellent experience.

3 May 2026
Unprompted review
Revibe logo

Reply from Revibe

Thanks for sharing your Revibe review. We’re happy you had a great experience.

Rated 5 out of 5 stars

Good working condition

Good working condition. Still using the device without any problems

5 May 2026
Unprompted review
Revibe logo

Reply from Revibe

Thank you so much for the kind words! We're thrilled you had a great Revibe experience — it means the world to our team.

Trustpilot is assessing this review in accordance with our flagging process.

Rated 3 out of 5 stars

I love the prices you have but my phone…

I love the prices you have but my phone took to long to arrive and it cracked very fast and easily

5 May 2026
Unprompted review
Revibe logo

Reply from Revibe

Hello Amiel,

We’re sorry to hear about the delay and the issue with your device.

Please go ahead and raise a warranty claim through our website so our team can assess the issue and assist you accordingly.

Best regards,
Revibe | Customer Experience Team

Rated 5 out of 5 stars

I recieved my device within 5 days

I recieved my device within 5 days, it was in excellent condition. I've got no complaints, Revibe sells quality devices on affordable prices. I'm definitely going to purchase more devices here.

30 April 2026
Unprompted review
Revibe logo

Reply from Revibe

We’re grateful for your Revibe review. Thanks for choosing Revibe!

Rated 4 out of 5 stars

The divice is working properly but the…

The divice is working properly but the ussd codes are not working 😕

3 May 2026
Unprompted review
Revibe logo

Reply from Revibe

Thank you for your Revibe review. We truly appreciate your support!
As for the codes, please contact our support and the team will be more than happy to help!

Rated 5 out of 5 stars

They do their job as a seller so well…

They do their job as a seller so well that there is hardly any reason to communicate with them. I was worried that their shipping would take almost a month as per UPS but thankfully, they did not exploit that. I'm so super satisfied with the product. THANK YOU

22 April 2026
Unprompted review
Revibe logo

Reply from Revibe

Thank you so much for the kind words! We're thrilled you had a great Revibe experience — it means the world to our team.

Rated 4 out of 5 stars

iphone was ok

iphone was ok. Laptop was cracked broken underneath not sure if that due to couriers or it was like that otherwise its work perfectly

30 April 2026
Unprompted review
Revibe logo

Reply from Revibe

We appreciate you sharing this Revibe review.

Rated 5 out of 5 stars

Great customer service

Seemless order process and quick delivery and kept up to date

30 April 2026
Unprompted review
Revibe logo

Reply from Revibe

So glad you enjoyed shopping with us! Positive Revibe reviews like yours keep us motivated.

Rated 5 out of 5 stars

The phone is soo good

The phone is soo good

2 May 2026
Unprompted review
Revibe logo

Reply from Revibe

Thank you for taking the time to leave such a thoughtful Revibe review. We're lucky to have customers like you!

Rated 5 out of 5 stars

It's easy to navigate the website

It's easy to navigate the website, prices are affordable and communication throughout is great!

2 May 2026
Unprompted review
Revibe logo

Reply from Revibe

We're so happy you loved it! Keep an eye on Revibe — we've got exciting new arrivals coming that we think you'll enjoy just as much.

Rated 1 out of 5 stars

The phone looks nothing like a pre…

(update)The phone looks nothing like a pre owned device, still true. however, after day 5 of using the device, it stopped working properly it says no service, the wifi toggle doesn't work too. this is super frustrating and stressful so until the issue gets fixed i will be keeping the other 4 stars

29 April 2026
Unprompted review
Revibe logo

Reply from Revibe

Thanks for the wonderful Revibe review! We're always adding fresh finds from our suppliers, so there's plenty more to discover.

Rated 5 out of 5 stars

Price was very good as well as delivery…

Price was very good as well as delivery took less than a week with the phone in perfect condition, great service

28 April 2026
Unprompted review
Revibe logo

Reply from Revibe

Your support means everything to us! We hope this is just the first of many great Revibe experiences for you.

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