The hole experience was fine first phone flawless the second one the note 20 battery was done only lasted a few hours on a full charge so had it replaced at Samsung
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The price, the product is ok for a refreshed device. There's scratches but it does not affect the performance thats more important. The one i got seems to have a new battery in it and thats a plus. Ha... See more
Company replied
I was impressed with the communication and updates after placing an order for my device. Delivery via DHL was fast and updates were frequent. Very impressed, my device was delivered in an immaculate... See more
Company replied
Arrived 4 days after placing an order. It came the way they described it at the website. 94% battery health. Bought it in an excellent condition. No marks, No scratches, no dents, not cracked, u can... See more
Company replied
Company details
Written by the company
Because your device doesn't have to be new to be like new. Revibe.me is the leading renewed devices platform in the Middle East.
Contact info
In5 Tech, King Salman Bin Abdulaziz Al Saud Street, 73000, Dubai, U.A.E.
- contact@revibe.me
- revibe.me
4.1
Great
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First purchase and impressed with the…
First purchase and impressed with the quality and delivery time.
4 May 2026
Unprompted review
Reply from Revibe
Your support means everything to us! We hope this is just the first of many great Revibe experiences for you.
Reply from Revibe
Thanks for the wonderful Revibe review! We're always adding fresh finds from our suppliers, so there's plenty more to discover.
Happy customer 😊
Thank you so much Revibe, I got my phone in perfect condition, looks brand new 😍😍😍😍. Once again thanks Shehab Eldin
10 April 2026
Unprompted review
Reply from Revibe
Hello Phumza,
We’re truly sorry for the delay and understand your frustration.
We are aware of this delayed order and our team is doing its best to have your device shipped as soon as possible. We will also be in touch with you after delivery to discuss compensation for the inconvenience caused.
Best regards,
Revibe | Customer Experience Team
I am happy after receiving my iphone 12…
I am happy after receiving my iphone 12 pro it works like a bomb it is clean with no dents or scratches i recommend Revibe to anyone who wants to buy genuine stuff thank you
11 May 2026
Unprompted review
Reply from Revibe
Thank you for your Revibe review. We truly appreciate your support!
Quality exceeded my expectations.
Arrived 4 days after placing an order. It came the way they described it at the website.
94% battery health. Bought it in an excellent condition. No marks, No scratches, no dents, not cracked, u can't tell it's pre-owned. It's actually pre-loved❤️. It's new again 🩷🩷🩷. Not forgetting the friendly service I got from Revibe team.🫂
11 May 2026
Unprompted review
Reply from Revibe
This really brightened our day! At Revibe, our goal is to make every experience seamless, and your review tells us we're on the right track.
I recently purchase iphone from…
I recently purchase iphone from revibe.battery health is good.but the front glass is not genuine.front camera also not clear like original 15 pro.What i expect is original good quality camera.but my time and money waste.If i want to return within 10 days i have to pay 10% from the total i paid.
6 May 2026
Unprompted review
Reply from Revibe
Hello Oshadi,
We’re sorry to hear about your concerns regarding the device.
Please rest assured that we use original or certified replacement parts, and all parts used are tested to be 100% functional and meet our quality standards.
Best regards,
Revibe | Customer Experience Team
Reply from Revibe
Thank you for your Revibe review. We truly appreciate your support!
Worst customer service experience in UAE
Worst customer service experience of 15 years living in the UAE
First and last time ordering from Revibe. They sold me a fake iPhone — confirmed by the Apple Store — and when I tried to return it after just 3 days, they claimed it was “out of warranty.”
Buyers beware. I would strongly advise against purchasing electronics from them.
8 April 2026
Unprompted review
Reply from Revibe
Hello James,
The device was found to have physical damage, which is why the warranty became void.
As per our policy, any misuse or physical damage voids the warranty coverage. This policy is not new or hidden; it has been publicly available on our website for years and is clearly visible before purchase.
Best regards,
Revibe | Customer Experience Team
I am return mobile please contact me
I am return mobile please contact me
6 May 2026
Unprompted review
Reply from Revibe
Hello Khalid,
We have received your request and will investigate the matter. Our team will contact you as soon as possible to assist further.
Best regards,
Revibe | Customer Experience Team
Excellent experience
The experience was excellent from easy ordering process. I liked the discount i got and the open communication of my order status. And the delivery service was very good, I received my package earlier and in good condition. I would buy obviously.
8 May 2026
Unprompted review
Reply from Revibe
Thank you for your Revibe review. We truly appreciate your support!
Great phone🙏🏻❤Battery very good,no…
Great phone🙏🏻❤Battery very good,no heating,camera very good thank you revibe
7 May 2026
Unprompted review
Reply from Revibe
We appreciate you sharing this Revibe review. Glad you had a great experience!
The product is amazing came brand new…
The product is amazing came brand new absolutely love it and delivery came earlier than expected date thank you so much
6 May 2026
Unprompted review
Reply from Revibe
Thank you for the positive Revibe review. It means a lot to our team.
The device is in perfect condition I'm…
The device is in perfect condition I'm happy and the customer service and delivery was on point. Happy client 💫
7 May 2026
Unprompted review
Reply from Revibe
We’re grateful for your Revibe review. Thanks for choosing Revibe!
The product received was exactly what…
The product received was exactly what was described on the website. The quality of the product is excellent.
4 May 2026
Unprompted review
Reply from Revibe
Thank you for taking the time to leave this Revibe review.
Superfabulous
I bought an iPad and there is nothing that says it was used. No scratches, previous data wiped out. We also got a new cover unexpectedly aaand I got a discount voucher for my next purchase which will def be happening
7 May 2026
Unprompted review
Reply from Revibe
Your Revibe review made our day. Thank you for your support!
Got a laptop with better specs at…
Got a laptop with better specs at Revibe rather than any local reseller shops.
4 May 2026
Unprompted review
Reply from Revibe
Thanks for sharing your Revibe review. We’re happy you had a great experience.
Reply from Revibe
Thank you so much for the kind words! We're thrilled you had a great Revibe experience — it means the world to our team.
Reply from Revibe
We love hearing this! Your Revibe review just made our day. Can't wait to welcome you back.
Im happy with the phone and quality
8 May 2026
Unprompted review
Reply from Revibe
So glad you enjoyed shopping with us! Positive Revibe reviews like yours keep us motivated.
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