Retrospillkongen Reviews 295

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Video Game Store
  2. Used Game Store

Written by the company

Retrospillkongen er en helnorsk nettbutikk drevet av et engasjert team som tilbyr nøye utvalgte nye og brukte videospill, konsoller, tilbehør og reservedeler fra vårt eget lager. Vi er stolte av våre strålende kundeomtaler og setter kundeservice i høysetet, med grundig restaurering, rengjøring og testing av alle brukte produkter. Vi samarbeider med PostNord for å sikre lynrask og pålitelig levering av bestillingene dine. Betal trygt med Klarna, Vipps, Visa eller Mastercard. Utforsk vårt sortiment ved å avtale en visning eller benytte vår praktiske Klikk & Hent-tjeneste. Vi er tilgjengelige hver dag mellom 10:00 og 20:00. La Retrospillkongen hjelpe deg med å finne de skattene som gjør spillhverdagen komplett og veilede deg mot spillherredømme!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

295 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Packing

For a while now, I have been ordering from RSK (Retrospillkongen) and have always received my orders in amazing packaging or sealed condition. For example, if it’s a game, they wrap it in great plastic to ensure it arrives in excellent condition—which it always has.

I hope they continue to improve their store over time and expand their offerings, as I would personally love to see more of their products. Heck, maybe they could even explore grading games in the future! (Like sending them to a grading company.)

15 January 2025
Unprompted review
Rated 5 out of 5 stars

Customer Service was very nice and…

Customer Service was very nice and helpful,
The product was sent just on time. Very happy with them. Highly recommend them again.🥰

13 November 2023
Retrospillkongen logo

Reply from Retrospillkongen

Dear Nina,

Thank you so much for your kind words and recommendation! We're delighted to hear that you had a positive experience with our customer service and that the product arrived on time. Ensuring a pleasant and efficient service for our customers is our top priority.

Your satisfaction and endorsement mean a great deal to us. We are thrilled that you are happy with your experience at Retrospillkongen.no, and we look forward to serving you again in the future.

Warm regards,
Retrospillkongen
Customer service

Rated 5 out of 5 stars

Perfect customer service

I had a problem with the product I've bought from the shop but the Customer Service fixed everything sending me a replacement based on the fact that they were trusting me. The results is that I have received a new product checked personally by them, than i checked myself and after that I have sent back the first one that had a malfuction due to the manufacturer.

Kind and really fast service, I will surely buy again from Retrospillkongen!

30 October 2023
Unprompted review
Retrospillkongen logo

Reply from Retrospillkongen

Dear Simone,

Thank you for the 5-star review! We're overjoyed that you were satisfied with our service and replacement policy. Looking forward to serving you again!

Kind regards
Retrospillkongen
Customer service

Show reviews in all languages. (295 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look