Retro Designer Wear Reviews 

225
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

i had an amazing experience when i purchased from the store i was unsure of the VW/ bag styles before entering. All staff were welcoming and extemely helpfull apon me arriving. I was struggling to dec... See more

Rated 3 out of 5 stars

First and last time ordering, didn't seem bad aswell, but one of them shops that's got good sales n wayyyyy too much customers so chances are an item or more is 'out if stock' which is what happened t... See more

Company replied

Rated 5 out of 5 stars

Service second to none ! I have been in a lot of times recently with my wee dad hovering up some amazing bargains on a weekly basis . Sara , her sister and the team were absolutely amazing with him... See more

Rated 5 out of 5 stars

Just picked up my 5th order with Retro Designer Wear and as with every time I've ordered, the product was perfect, decently priced and the staff were super friendly. I've had order delivered bef... See more

Company details

  1. Clothing Store

Written by the company

All your favourite designer clothing brands in one place for men's, kids and women's.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

225 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.6

All reviews

(225)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great for Christmas gifts

Bought a V.Westwood necklace and a couple of gifts from friends here recently, the items matched the images on the site and it was a smooth shopping experience from start to finish. Thank you!

8 December 2022
Unprompted review
Retro Designer Wear logo

Reply from Retro Designer Wear

Hey!
Thank you so much for your awesome review. We're glad you're satisfied with your puchase

Merry Christmas when it comes
The Team @ Retro

Rated 5 out of 5 stars

Great service, amazing delivery

Amazing online experience, I ordered some uggs and they delivered very fast in perfect condition, cannot wait to wear these this winter will definitely be shopping from retro again thank you!!

11 December 2022
Unprompted review
Retro Designer Wear logo

Reply from Retro Designer Wear

Hi Fiz!
Thanks for your kind words. Glad we met your expectations!
Merry Christmas when it comes
The Team @ Retro

Rated 1 out of 5 stars

DO NOT USE

DO NOT USE. Twice attempted to buy a Valentino bag, both times stated couldn’t verify card and took the money out anyway. Very untrustworthy. Found on another sole trader £6 cheaper. To be avoided.

9 December 2022
Unprompted review
Retro Designer Wear logo

Reply from Retro Designer Wear

Hi Holly,
I'm sorry to hear you weren't able to complete your purchase. I have looked into this and can confirm there were some inaccuracies regarding your payment card.

When this happens the money is removed from your account (by the bank) and held until our payment merchant accepts the transaction. As this wasn't possible, the bank then returns the money to your account. In many cases, this will display as a 'pending' transaction on your online banking.

If, in the future, you decide to give us another chance, please contact us if you have issues and we'll do our best to help.

Have a wonderful festive period.
Many thanks
The Team @ Retro

Rated 5 out of 5 stars

Found the Moose Knuckles jacket that i…

Found the Moose Knuckles jacket that i had been searching everywhere and managed to get my size, was happy to get a quick delivery and happy with my purchase.

5 December 2022
Unprompted review
Retro Designer Wear logo

Reply from Retro Designer Wear

Hi Jimmy,
Awesome to hear your Moose Knuckles was perfect.
Have a wonderful festive period.
Many thanks
The Team @ Retro

Rated 5 out of 5 stars

Amazing service bought few stuff from…

Amazing service bought few stuff from these guys and very happy with items also prices brilliant and staff very nice 👍👍👍❤️❤️❤️

2 December 2022
Retro Designer Wear logo

Reply from Retro Designer Wear

Hey Lee,
Thanks for the amazing review! I'll be sure to let the shop team know they're doing a great job!
Many thanks
The Team @ Retro

Rated 5 out of 5 stars

First order came within 24 hours

First order came within 24 hours. Product fine for half price so no worries thanks

20 November 2022
Unprompted review
Retro Designer Wear logo

Reply from Retro Designer Wear

Hi Michael, thanks for your awesome review.
Many thanks
The Team @ Retro

Rated 5 out of 5 stars

Great service ,prompt delivery on an…

Great service ,prompt delivery on an item that was out of stock everywhere else …
Daughter over moon when this was available from Retro Design … 👍🏻😍

7 November 2022
Retro Designer Wear logo

Reply from Retro Designer Wear

Hi Shirley,
We're so glad you and your daughter loved your purchase!
Many thanks
The Team @ Retro

Rated 5 out of 5 stars

Fast delivery

22 October 2022
Retro Designer Wear logo

Reply from Retro Designer Wear

Hi Trace,
Thanks for your 5 star review.
Many thanks
The Team @ Retro

Rated 3 out of 5 stars

company review

item I ordered was too big so sent it back the ordering and returning was dealt with brilliantly my only gripe would be the 12 quid it cost to have it sent then the cost to send it back,wheres the free return labels?its a designer shop with expensive items

27 September 2022
Retro Designer Wear logo

Reply from Retro Designer Wear

Hi there,

I'm sorry to hear your experience wasn't 5-sar! I'll certainly pass your feedback onto the team for consideration.

The Team @ Retro

Rated 5 out of 5 stars

Brilliant service

7 September 2022
Retro Designer Wear logo

Reply from Retro Designer Wear

Hi Joseph,

Thanks for your amazing review. Glad to see you received 5 Star service.

The Tam @ Retro

Rated 5 out of 5 stars

Definitely ⭐️⭐️⭐️⭐️⭐️…

What a first great experience I orderd the wrong size by mistake they even rang me to say they would keep the size I needed to one side as there was not many left soon as I return the wrong size they sent the right size to me straight away very fast delivery I will definitely be ordering from hear again great customer service ⭐️⭐️⭐️⭐️⭐️

1 September 2022
Unprompted review
Retro Designer Wear logo

Reply from Retro Designer Wear

Thank you Chelsea, we're glad we were able to get the issue resolved quickly too :)

Rated 5 out of 5 stars

On time delivery nice Gucci tee at good…

On time delivery nice Gucci tee at good price! Shopped multiple times already always happy with them.

19 July 2022
Retro Designer Wear logo

Reply from Retro Designer Wear

Hi Kerry, thanks you so much for your great review. We're glad you're always happy with your purchases and our service :)

Rated 1 out of 5 stars

Sent faulty item and not responding

Send faulty items and customer service do not respond.

Purchased a pair of Valentino trainers online for £269, when they arrived they were faulty, I sent photos and requested a refund. They responded initially, agreeing the trainers were faulty and that I can refund them. When I requested further information on how to return them, they've stopped responding. I am now outside of the refund policy, £269 out of pocket and left with a faulty pair of trainers.

I don't usually complain but think it's disgusting considering the price of the purchase

6 July 2022
Unprompted review
Rated 5 out of 5 stars

Great experience

Great price, fast delivery, and extremely understanding when I had to return my item. My customer experience was great and I look forward to shopping with them again. The quality of the Versace jacket was brilliant and it is a shame it didn't fit. Thanks for a great end to end customer journey.

11 June 2022
Unprompted review
Retro Designer Wear logo

Reply from Retro Designer Wear

Hey Darren, thanks so much for your amazing review. We were sorry to hear the jacket wasn't the right fit, but we hope to serve you again soon

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