I'm not even a paying user of their platform and they gave live on-demand support with an actual person. This is unheard of in tech. I literally have only a few bots following me - these guys are seri... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
SOOOO grateful for this support! Thank you for being available for us after hours-- when we needed it. We have a big broadcast event tomorrow with high stakes and it means the WORLD to be able to ha... See more
The ease of access to support is amazing and the speed of help to resolve all our issues was incredible. Really know that no matter what is happening there is someone moments away to walk us through... See more
Restream customer support is, no exaggeration, the best tech support I've ever received from any company, and I've worked in the IT industry for 40 years. All the support staff I've dealt with have be... See more
Company replied
Company details
Written by the company
Restream helps content creators produce high-quality live videos with ease. Whether you're a business, church, gamer, or podcaster, you can stream on Facebook, YouTube, X, Twitch, your own website, and much more at the same time. With Restream, you can run live interviews, announce company news in real time, host live shopping events, record podcasts, broadcast offline concerts and conferences, conduct Q&A sessions, demo products, or stream gameplay. Our most beloved tools? A multistreaming plugin for software like OBS, web-based studio, pre-recorded streaming, live guest invites, video clip trimming, QR codes for live sales, and multi-chat. Join 6M+ streamers who trust Restream to amplify their live presence across all channels.
Contact info
515 Congress Ave, Suite 1050, 78701, Austin, United States
- support@restream.io
- restream.io
4.6
Excellent
504 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dislike the software you said it free…
Dislike the software you said it free as it comes with 2 stream platform and can allow up to 3 people share screen and it say it comes with the command free and there not free you want me to paid I don't do business that lies about there products and the login function never works half of the time then it never connects to twitch as it keeps saying network error non stop and there nothing wrong on my end your software is garbage hell I rather use one studio than your platform.
13 August 2025
Unprompted review
Reply from Restream
We’re sorry you had a frustrating experience. Restream does have a free plan with core features to help creators get started. Some advanced tools — like more streaming destinations and larger guest capacity — are part of our paid plans, which help us keep the platform running and provide 24/7 live support.
The errors you mention with login and Twitch should not happen, and we sincerely apologize. Our support team is always available to help fix these issues right away.
We value your feedback and hope we can show you the reliable streaming experience Restream is known for.
~ Anya, Product Marketing
I extracted a voice from video…
I extracted voice from video and they didn't even ask me to sign up like most other companies do. I have book-marked their site and will most likely use them another time.
10 July 2025
Unprompted review
Reply from Restream
Thank you so much! If you do sign up, we’ve got even more awesome tools for creators — like recording podcasts, going live across all your channels, and turning long videos into viral Shorts automatically. ✨
~ Anya, Product Marketing
Good free stuff
17 June 2025
Unprompted review
Reply from Restream
🙌 Happy streaming! Thank you for a great review.
easy to navigate
15 June 2025
Unprompted review
Reply from Restream
Thank you! We love to hear that Restream is easy to use. We really appreciate your 5 stars! ❤️
~ Anya, Product Marketing
Milledgeville Brethren Church
Our IT guy at SVL, Rockford/Belvedere IL set us up with your streaming platform.
We like it so much! It’s very easy to use and the streaming is top notch.
1 June 2025
Unprompted review
Reply from Restream
Thank you so much for the five stars and the kind words! We’re thrilled to hear you’re enjoying the stream quality and ease of use. Big thanks to the IT team in IL for spreading the word — we’re lucky to have such amazing champions. Happy streaming!
~ Anya, Product Marketing
Reply from Restream
Thanks so much! Glad to hear connecting your platforms was easy — that’s exactly what we’re going for. Let us know if there’s anything else we can make smoother for you!
Anya, Product Marketing
Great user experience
It's extremely easy to use and I've had no problems streaming to more than one platform at once!!
12 May 2025
Unprompted review
Reply from Restream
We LOVE hearing this! Thank you! So happy everything’s been smooth and easy — that’s what we work hard for every day. Can’t wait to see what you stream next!
~ Anya, Product Marketing
Simple and Intuitive
It took some time to figure out how it worked, but overall intuitive afterwards. Made streaming on Kick and Twitch pretty seamless
19 May 2025
Unprompted review
Reply from Restream
Thanks for sticking with it! Glad it clicked and made streaming to Kick and Twitch easy in the end. We’re always working to make that learning curve even shorter — excited to have you with us!
~ Anya, Product Marketing
It works better than expected and does…
It works better than expected and does more than I imagined.
19 May 2025
Unprompted review
Reply from Restream
This made our day 🙌 So glad Restream is doing more than you imagined — that’s the magic we’re aiming for! Thanks for being here with us.
~ Anya, Product Marketing
Prompt to Responds
Smart responds at any time. Never observed glitches or delays since i started using restream. So this soft ware is at the peak of the game.
Thank you restream.
5 May 2025
Unprompted review
Reply from Restream
Wow — this means the world to us. Smooth, smart, and glitch-free is exactly what we aim for. Thanks for the kind words and for trusting Restream — we’re so lucky to have you with us!
~ Anya, Product Marketing
Great product even if you’re a newbie
Great product even if you’re a newbie ! I’m very new to live streaming but I’ve been testing it out to grow my small business. I had a great conversation with their support team and a lot of guidance on setting up. It’s been working out great so far !
5 May 2025
Unprompted review
Reply from Restream
This makes us so happy to hear 💜. Welcome to live streaming! We're thrilled Restream is helping you grow your business — and that our support team could guide you along the way. Cheering you on every step!
~ Anya, Product Marketing
Unethical Subscription and Refund Practices
WARNING! I canceled my subscription on the same day I was charged, and Restream still refuses to refund me. Instead of giving my money back, they offered me “Restream credit” to use in the future… Why would I want credit for a service I already canceled?
This is a shady practice: most subscription-based platforms offer same-day refunds. Stripe allows it. So do Netflix, Spotify, and others. But Restream hides behind a restrictive refund policy buried in fine print, and then tries to patch it up with useless internal credits.
If you're considering signing up—think twice. If anything goes wrong, you’ll be stuck. And worse, they make it seem like everything’s handled, only to tell you later: “No refund for you.”
This isn’t just about money. It’s about transparency, ethics, and respecting your customers.
Very disappointing experience. Never using them again.
5 May 2025
Unprompted review
Reply from Restream
First, I'm really sorry — this was a frustrating experience, and it’s not the standard we aim for. I looked into your case personally: your refund was processed within 24 hours of your request, though banks sometimes take a few days to show the funds.
We offered credits first because that’s often helpful for users who just need a pause — but that clearly wasn’t right in your case, and I apologize.
We have work to do. We're actively reviewing how we handle refunds and how fast we respond, thanks to feedback like yours. I hope we get a chance to serve you better in the future.
— Anya
Product Marketing Director
Reply from Restream
Thanks for your kind words and five stars! Means a lot to our team.
~ Anya, Product Marketing
It does what i need
There's not much to it, it does what I need. It allows me to stream to the two channels that I hive.
3 May 2025
Unprompted review
Reply from Restream
Sometimes simple is exactly right 🙌 Thanks for sharing — we’re glad Restream helps you stream to both your channels with ease.
~ Anya, Product Marketing
Reply from Restream
Thanks for sharing! Growing your audience and maximizing the reach of your message—that’s exactly what we’re here for. 🚀
~ Anya, Product Marketing
It is very nice i like the way u can…
It is very nice i like the way u can edit so many things
12 April 2025
Unprompted review
Reply from Restream
Hey, thank you so much! We’re so glad you’re enjoying all the ways you can edit and customize your streams 🎨. Can’t wait to see what you create next!
~ Anya, Product Marketing
Reply from Restream
Hi, we so sorry your stream didn’t launch—that’s definitely not the experience we want for you! There can be a few reasons why this happens, and the best way to get to the bottom of it is to chat with our 24/7 team. They can check your account, figure out what went wrong, and even help you test before you go live again. We’re here to make streaming seamless, and your feedback helps us get better too. 💙
~ Anya, Product Marketing.
Reply from Restream
Thank you for your kind words! Happy streaming!
I love this product I can be able to…
I love this product I can be able to share my content on several platforms and only have to control one.
5 April 2025
Unprompted review
Reply from Restream
Thank you so much! We're thrilled to hear that you're enjoying the ease of sharing your content across multiple platforms with just one control center. Keep creating — we’re here to support you every step of the way!
Easy to use and offers decent free tier…
Easy to use and offers decent free tier options.
26 March 2025
Unprompted review
Reply from Restream
Thanks so much! Glad you found it easy to use — that’s always our goal. And yep, we try to keep the free tier generous so you can get started without stress. Thanks for the feedback - it means a lot to us!
~Anya, Product Marketing Director
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