A shame....
Restrata markets itself as a platform that provides resilience and personnel tracking.
In my time using the platform I have found:
1. Resolving login issues is a huge pain, with OTP's never arriving and support only working for certain times of day. This isn't good when you are relying on this to keep you safe while on shift.
2. The platform has a tendancy to just freeze and stop working. This can lead to hours without live updates - this is severe given this platform is there to help keep you safe.
3. The background refresh of the app did not work after an iOS update - this took weeks to resolve and now you have to double check that its working all the time.
4. The app drains battery usage considerably.
5. The app has stopped working altogether and required a total reinstall to resolve the issue.
Overall, I want to love this product. But I just can't trust it with my safety and I would rather use my local emergency services instead.
On the plus side, when everything worked the control room were on the ball. Shame everything gets udnermined by poor software.