Restored Furniture Reviews 

1,672
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 134 reviews, reviewers overwhelmingly had a great experience with this company. Shoppers consistently praise the exceptional quality of the vintage furniture, noting that pieces match the website photos perfectly and arrive in wonderful condition. Buyers frequently highlight the helpful, courteous staff and smooth coordination from purchase until the items are carefully placed inside their homes. However, some people mentioned occasional issues with logistics and transport. A few reviewers experienced difficulties with complex packaging materials that were hard to remove or noticed lingering strong fumes from the finishes. Despite these isolated delivery and unpacking hurdles, the general sentiment remains overwhelmingly positive regarding the overall service.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing delight with the beautiful items... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt and efficient arrivals.... See more

Quality

Clients share positive opinions on quality, consistently highlighting the beautifully restored furniture and... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing team members and delivery personnel as... See more

Service

Users describe positive interactions with service, highlighting exceptional and friendly support from start... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The piece of furniture I bought is fabulous. It has been beautifully restored with the drawers and doors opening easily. The delivery was fast and efficient with the the article I bought very carefull... See more

Rated 5 out of 5 stars

Have bought a number of things - Ercol sideboard and rocking chairs, dressing table, mirror, hall stand, small cabinet, cd shelves, bookshelves. All great - beautifully restored and much nicer and bet... See more

Rated 5 out of 5 stars

Excellent restored furniture which we brought unseen apart from photos and a description. I absolutely love how it looks in my kitchen/diner. It was dispatched so well packaged that it arrived looking... See more

Rated 5 out of 5 stars

Beautifully restored furniture. Charles and Richard were so helpful when we went to view the items in advance of purchasing. Everything was delivered with care and to specific rooms. Really delighted... See more


Company details

  1. Furniture Store

Information provided by various external sources

A wide range of restored, painted, shabby chic and classic furniture, restored by a national charity working with the homeless and addicted.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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4.9

All reviews

(1,672)

133 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company!

We recently bought a kitchen dresser from Restored Furniture. We ordered the item online - everything about the process was easy! Once we had made the purchase Restored Furniture were in contact to arrange a delivery time that suited us. The dresser arrived in beautiful condition, having been very carefully packaged. The restoration of the dresser was expertly done. The delivery team were very friendly and helpful. We are very pleased - thank you Restored Furniture!

2 September 2025
Rated 5 out of 5 stars

Restored supply great quality furniture…

Restored supply great quality furniture at very good prices and are doing a wonderful job as a charitable business. We were so happy with our first purchase we've gone back twice more for furniture, and Restored will be our first choice for future furniture purchases. We're glad we found you!

2 September 2025
Rated 5 out of 5 stars

New Lease of Life.

The table and chairs are beautiful, very well constructed by a past generation and restored to their former glory and given a new lease of life by able craft workers. They will be passed on to future generations who will appreciate them as much as we do.

2 September 2025
Rated 5 out of 5 stars

Love my restored dining table and chairs.

Excellent restored furniture which we brought unseen apart from photos and a description. I absolutely love how it looks in my kitchen/diner. It was dispatched so well packaged that it arrived looking as good as it did in the pictures. Highly recommend these guys for quality retro and vintage furniture, and the fact that you are helping such a great charity. Worth every penny.

29 August 2025
Unprompted review
Rated 4 out of 5 stars

Dresser was absolutely beautifully…

Dresser was absolutely beautifully restored. Had to wait a while for it to arrive as it required a bit of a touch up before it could be delivered. It was worth the wait and fitted in with my kitchen cabinets wonderfully.

1 August 2025
Rated 5 out of 5 stars

Happy Customer

Helpful advice via telephone prior to ordering; can’t fault delivery and very happy with the furniture purchased.

1 August 2025
Rated 5 out of 5 stars

Wonderful experience

Having had such a wonderful experience purchasing a chest of drawers from Betel, I wouldn’t hesitate to recommend them and intend to make them my first port of call when I’m next looking to buy a piece of furniture. The ordering process and communication were excellent, the delivery process was seamlessly efficient, and the item I bought has been beautifully restored, as well as being fantastic value for money. It’s also such a great initiative to support. I couldn’t be a happier customer!

9 August 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful unique furniture, lovingly restored.

I am very pleased with Restored Furniture; I have bought a few pieces. A beautiful side board I bought causes visitors to quite literally gasp when they see it - it is so beautiful. I am very happy with the service in terms of information sharing, delivery service and communication with the Company when there was a small issue. A small pane glass in the lovely cabinet we recently bought was cracked. Restored Furniture responded very quickly and had a very polite and courteous 'can do' attitude in managing the situation. They take pride in their restored furniture and I will definitely buy from them again. I would recommend buying from this company based on the positive experience I have had,

1 July 2025

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