The Restaurant Choice Reviews 

No extension to vouchers which have been unusable during Covid lockdown. No response to polite contact via the website form. On their website they seem quite pleased with how they’ve handled the Covid crisis. No wonder, they’ve pocketed all the money for unused cards. (See update below).

Update - I telephoned them and they’ve promised to send a replacement card with an extra 2 months as soon as restaurants reopen.

Worst and poor food , totally rip off

Beware to go this restaurant , waste of time . Poor customer service and bad name of Great city Lahore

I ordered A traditional Food Called a Halwa Puri because I thought as restaurant name Deera Lahore so they must be specialist but trust me they rip off me and when I complaint to restaurant they showed me bad attitude and said do what you like.

This is the address and details of this restaurant

Lahori Dera Restaurant (Cheetham Hill Branch)
433 Cheetham Hill Road,
Manchester, UK, M8 0PF
Phone: 0161 795 5580

Received two 25 pound vouchers for my birthday put them away and forgot about them then came across them at a later date after checking the balance on line finding out that they are no longer worth the 50 pounds that they cost after a phone call to customer service to be told yes they are worthless how is this legal it is just a con and a money 4 nothing making system so avoid

Im giving you 4 stars, hope this motivates you to work harder!

Card has money on it and within date yet has not worked in two of the restaurants on the card. No response from the company when contacted.

It’s incredible, reading how many bad reviews there are about this company. As with many other writers, we were given two cards as gifts, each to the value of £25, and with no idea when they were purchased. The expiry date of 12 months from the date of purchase seems very short in this day and age, especially when compared to other companies.
I was planning to use the two cards this week so checked the balance online and couldn’t believe that the cards had expired and the value was zero! I phone the Customer Service number and explained my situation and they have now agreed to send me a voucher for 50% of the card that had ran out within the last three months. As the other card had expired five months ago I will receive no credit. So, from gifts of £50 I will enjoy only £12.50! Better to give money than use these cards, none of which show the purchase or actual expiry dates!

Shame there is not a zero star rating because that is what they deserve. No compassion or understanding of the circumstances surrounding my bereavement which meant I did not use my card in time - not that it is annotated anywhere when it expired. Some companies just do not see the people aspect.

waited 1 hour + for order, bad service.

This was a gift for us we went to spend it today on Valentines day. We had no way of knowing when it was running out and it didn't work. I can't believe that they are aloud to do this. How much money have they made from people missing the expiry date?

It's all just a massive con, there is no reason why it couldn't last 2 years, apart from they would make much less money.

My wife rang up the company and complained and they have offered to send us a card for half the value. Still NOT HAPPY! but I bet the company is, they just took half our money for doing nothing!

Got a £25 gift card for my birthday 2019, tried to use it at 4 of the 9 restaurants on offer. Funnily enough none of the restaurants either accepted it or could process it. Waste of money. Very sad to see that it wasn't just a case of having a faulty card and that this has happened to a number of people. I hope this fraudulent business gets shut down!

DO NOT USE THESE PEOPLE!
My husband and I received a voucher to the value of £70 as a Wedding gift. Didn't realise that it ran out of date in 12 months and as we had received quite a few vouchers we didn't have time to use them all in that time anyway. I telephoned them and they registered a complaint but I didn't hear anything and they were useless on the phone! I emailed them and emailed one of the Directors but again no answer whatsoever. My aunt paid for this voucher with CASH which has no expiry date as far as I'm aware! Totally digusted, what a waste of hard earned money! Upset, angry and want to warn as many people as possible to never, ever use these vouchers.

Don't buy one of these cards. I was at the front of a large queue in Nandos while the manager was on the phone to them to try and get the card to be accepted. It didn't work and i ended up paying the bill with my debit card. The manager said this happens all the time with these cards. Highly embarrasing!

Got a restraint card as a gift and asked google about the list of restaurants we could use and had to settle for a bad meal at Pizza Hut , somewhere we would never go. When we came to pay we were told it was a different company and not accepted there. Had to pay myself for something we didn’t really want. Now i daren’t try it anywhere else .

Only gave 1 star as had too
Absolutely disgusting company customer service is a joke, after speaking to 3 people and confirming my details the so called manager got my name totally wrong in an email she was probably dealing with another out of pocket customer looking at these reviews.
Would never buy I was given this as a gift for Xmas 2019 and told it had expired they did not even offer to check to see if a mistake had been made just a patronising Sorry then an email from a manager sending me the T&Cs who did not get my name right sums it all up really. Can not understand why they think it’s ok to take your money if you put your money in the bank for over 12 months they don’t take it on the 13th month. Just waiting on a response from CEO

Absolutely shocking, agree with all the other reviews, can’t use the card anywhere and was stuck having to pay with my own funds after restaurants listed don’t accept the card.
After speaking with restaurant owners at two listed places , they advised that they have requested to be removed from the site on several occasions and that it’s basically a scam.

Restaurant Choice in Australia waste of money. Firstly exceptionally limited choice of restaurants participating and those that supposedly do, don’t accept the card, which is exceptionally embarrassing. Someone is making coin out of this scheme

Would not buy again expired after 12 months disgusting when it is your money

Shocking!!! Don’t ever buy this card!!

Expired by days and not able to use!!

Waste of money!!!

Wouldn't even give them a 1 star avoid! I'm three days over the expire date and they won't even honour it. Don't buy! Horrible company

AVOID! After 12 months it expires and you are left with nothing. Had a meal and was going to pay on this and then let with no method of payment as it was literally a day over the 12 months. Very disappointed.