JLL Reviews 

Terrible rental experience with Qing at Greenwich branch. Lazy, unprofessional and utterly basic. Avoid at all costs.

I had a great experience with Lily Wang over the past three years. She has always been attentive, professional, and incredibly responsive whenever any issues came up!

Communication with her was always pleasant and easy, and I truly appreciated how efficiently and calmly she handled everything.

Thank you, Lily, for all your help!

great communication, attentive to tenants needs and smooth process from beginning to the end of tenancy. a huge thank you for Antonella (property manager)!

Enoch is very professional and helpful, always answering my questions, make us easy to work with JLL as an overseas landlord.

Enoch is my property manager. He handle the deposit refund very quick for me. Will definitely recommend him.

Enoch very helpful, polite and professional

Paige Waller has been extremely professional, responsive, and helpful throughout the entire property management process. She is always quick to communicate, patient with questions, and very reliable in handling any issues that arise. Her support has made everything much smoother and less stressful. I truly appreciate her dedication and would highly recommend her to anyone looking for a trustworthy property manager.

Zheng Karl helps me a lot and very patient！！！

Very nice experience with help from Mr Karl Zheng! Always reply timely and friendly.

Enoch is so good service to customer, and best assistant to customer, I am so comfortable to let JLL manage my property.

I have worked with her for long time now. She has been very professional, helpful and responsive.

All the staff on the rental team at JLL have been excellent. They are always easy to deal with and provide great communication throughout the entire process, from finding a tenant to ongoing property management.
A special mention to Alexandra Imray and Hannah Mitchell — thank you both for your outstanding support.

I had a very positive experience with JLL throughout my tenancy and check-out process in London.

A special thank you to Hannah Davis, who was extremely professional, responsive, and supportive from start to finish. She always kept us updated, replied to emails promptly, and handled the entire deposit and check-out process in a very clear and helpful manner.

Moving out and dealing with tenancy matters can sometimes be stressful, but Hannah made the process much smoother with her communication and assistance throughout.

Overall, a very professional and well-managed experience. Thank you again to Hannah and the JLL team.

Enoch is so good service to customer; I am so comfortable to let JLL manage my property!

My property is managed by JLL for many years. Suth Lucian Canbert is my property manager. He is very kind and give me many help. Cause I am an oversea landlord, he can help me handle everything about the property!

Great service from the lettings and property management team at JLL over the many years they managed my property. Kudos to Lauren and Shaan!

Canary wharf team is excellent. In particular, my apartment manager, Tiffany, has been incredibly patient and friendly. She truly guided us the check-in process and helps us avoid a lot of trouble. We really appreciate her professional support .

Had a really good and efficient experience with JLL, especially Enoch who managed our tenancy.

moving out can usually be a stressful process, but everything was handled clearly and efficiently from start to finish. Communication with Enoch was consistent - he was ON IT haha

Enoch was really helpful in guiding us through the check-out process, coordinating things like the cleaning and making sure everything was aligned for the inventory. The deposit return was also handled promptly once everything was resolved, which we really appreciated.

Overall, a smooth and professional experience -thanks again for the support. Would happily move with JLL again

I truly appreciate your professionalism, prompt responses, and outstanding service. Thank you for your proactive efforts in dealing with the new block management on my behalf—it is very much appreciated. Your dedication and efficiency in addressing every aspect of my property have reassured me that it is in capable hands. You are certainly one of the best property managers at JLL.

Very good team and great customer service! Highly recommend JLL