Today Friday 16th July 2026 we had a blockage in our kitchen drain downstream of the U bend.RR were contacted at 3pm and told we had an emergency as the sink needed to be regularly baled to prevent f... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Jamie diagnosed the problem very quickly explained what was needed. Worked quickly and kept us updated along the way. He was cheerfull and showed experience in his knowledge of the system.His work w... See more
Highly Recommend Rescue Rod Group. Greg Hicks was very helpful and responsive when I said I needed my Septic Tank emptying as soon as possible. In fact they came the same day, no extra charge and Ben... See more
Company replied
Excellent service from the initial call to request urgent assistance with a water leak to the response time and works being carried out next day. Many Thanks to the Plumber Tim, plus Mike and Robbie... See more
Company details
- Drainage Service
- also in
- Plumber
- Sanitary Inspection
- Septic System Service
- Sewage Treatment Plant
- Water Utility Company
Written by the company
Established in 1983, the business is family owned and offers a professional service with fully trained and insured staff across all aspects of Sewerage and Water. Although based in Poole and Wareham, our mobile working technology means that we operate efficiently across Dorset, Hampshire and on into Wiltshire and Somerset with ease. We do not charge for call outs, nor do we charge for quotations, so call today and enquire about our services.
Contact info
Unit 8, 24 Abingdon Rd,, Nuffield Industrial Estate, Poole B, BH17 0UG, Bournemouth, United Kingdom
- 01202393541
- info@rescuerodgroup.com
- rescue-rod.co.uk
4.8
Excellent
73 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Who is Rod?
The Team of 3 people sent to our home were absolutely brilliant.
They were clearly very experienced and worked quickly and effectively throughout the day from when they arrived around 8am to when they finished around 4pm.
They also took the time to explain what they were doing (whenever we asked) and this was very reassuring. Plus they tidied up afterwards.
15 January 2024
Unprompted review
Great attitude and excellent work!
The job turned out to be far more involved than anticipated. Not to be defeated the team formed a plan of action and got stuck in! A lot more very physical groundwork by hand plus it rained all day. Could not fault the attitude, the work & the clean-up/finish. Highly recommended, true specialists.
18 October 2023
Unprompted review
Excellent Service
May I congratulate and thank Rescue Rod for turning out so quickly to attend to a leak between two flats where I am the manager. Excellent service and reminds me why we use them, not just for blocked drains.
Andrew Taylor
5 October 2022
Unprompted review
Really happy
Just had our incoming water main renewed and upgraded, at the same time our drainage interceptor was removed and our drainage upgraded.
Our first contact was with Jason who oversaw everything and made sure we were totally satisfied. He and the crew who carried out the works are great ambassadors for this business.
The work was carried out very efficiently with no fuss, very tidy and left our home as they found it, we are very pleased.
2 December 2021
Unprompted review
Drain cleared by Chris from Rescue Rod.
A big thank you to Chris from Rescue Rod who successfully cleared my surface water drain of roots in about 20mins. He has the right equipment to do the job. Very professional and highly recommended. Thank you 😊
24 September 2021
Unprompted review
Drain Repairs
Excellent work! A BIG thank you to the Rescue-Rod team :-)
Very professional from the beginning to the end, super fast providing a quote and arranging a date to complete the works. I really recommend this company and I will certainly use them again.
18 August 2020
Unprompted review
Mains Water Leak
Had a problem with my Mains Water supply. They came out the same day to inspect and found there was a leak. Repaired at the end of the same week by a team of three to ensure it was all completed the same day.
Highly recommended.
29 July 2020
Unprompted review
Reply from Rescue Rod Group
Thank you for the kind comments Mark, so pleased we could help.
Top service
Top service, the engineer that was sent to us was very helpful and quick to arrive, a superb service that we will highly recommend to others and who we will use again.
20 July 2020
Unprompted review
Reply from Rescue Rod Group
Thank you so much for your kind comments Stacey. We were very glad to help.
timely, excellent service
I had a blocked surface water drain at the rear of my house. I contacted rescue Rod who managed to fit in a visit on the same day. A very professional service determined that this drain did not flow into the normal drains but fed a soak-away and even its position underground was determined which was very helpful.
30 June 2020
Unprompted review
Reply from Rescue Rod Group
Thank you for your kind words Chris, glad we could help.
Efficient service
An efficient service. The office staff are responsive and Steve the driver is always helpful and friendly.
29 June 2020
Unprompted review
Reply from Rescue Rod Group
Thank you so much for the feedback, delighted we can be of service.
Re-rounding
Their re-rounding job was top notch. I had no idea it could be done. Thanks guys!
4 June 2020
Unprompted review
Reply from Rescue Rod Group
We try to work out magic, many thanks for your kind words.
No drama
The guys turned up on time and completed the repair to a very high standard.
Took the drama out of a stressful situation.
3 June 2020
Unprompted review
Reply from Rescue Rod Group
So happy we could assist.
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