Having had difficulty sourcing certain bugs for our beardy in our local area, I came across reptiles by post. A wide variety, with a clear plan and instructions of delivering to ensure you get fresh b... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
this was my 3rd order,all have been excellent,live crickets and wax worms for my leopard geko arrive looking really well. i was 1st recommended by a friend. once i have established regularity,i wi... See more
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Absolutely brilliant experience! I ordered 100 Dubia roaches to start my own colony and received a great healthy mix of males and females. Everything was very well packed, arrived quickly, and the qua... See more
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We've ordered live insects from reptiles by post quite a few times now for our bearded dragon and we've always received them in good time and always received exactly what we ordered. We would happily... See more
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Company details
Written by the company
Reptiles by Post is a trusted small family-run business specialising in providing high-quality fresh livefoods, frozen foods and everyday reptile supplies. Whether you're a first-time reptile keeper or a seasoned enthusiast, we are dedicated to providing everything you need to keep your animals happy and healthy. We carefully hand pack all of our orders and offer delivery from trusted couriers like DPD & Royal Mail to ensure they arrive safely and on time. Customer satisfaction is our top priority; we pride ourselves on offering expert advice, fast and reliable delivery time scales, and top-tier live and frozen foods.
Reptile Livefoods
Written by the company
- Always Fresh, Always High Quality
- We ship only the best livefoods, which are guaranteed to arrive in excellent condition from as little as £1.99 a tub!
Our Livefood Promise
Guaranteed to arrive alive!
We guarantee that all live food will arrive in excellent condition, as specified in the product description. To ensure you receive the correct quantity, we intentionally pack extra into each tub.
While rare, if you receive any insects that do not meet our high standards, simply contact us with a photo of the affected items. We are committed to resolving any issues promptly and ensuring your complete satisfaction.
Contact info
United Kingdom
- info@reptilesbypost.com
- reptilesbypost.com
Fresh, High Quality Livefoods
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 48 hours
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Happy …
Very happy with the delivery service and the health of live food ordering was easy and service brilliant
14 April 2026
Reply from Reptiles By Post
Thank You, Mandy
Always excelent and super helpful
Always excelent and super helpful. The website is well designed and the delivery is always prompt.
13 April 2026
Reply from Reptiles By Post
Thank You, Jackie
Great service
Great service, quick delivery, all alive and healthy. Will be using this business from now on. Thanks 5*
7 April 2026
Reply from Reptiles By Post
Thank You, Rachel
Perfect!
Perfect! Quick delivery and packaged well! Not 1 dead Dubia!! Will be buying from you in future no more trips to pets at home.
14 April 2026
Reply from Reptiles By Post
Thank You
Brilliant little company!
Brilliant little company and great
Service.
Highly recommended for all your reptile needs
13 April 2026
Reply from Reptiles By Post
Thank You, Mark
Great Company to deal with but pity…
Great Company to deal with but pity about the shipping company they use!!
13 April 2026
Reply from Reptiles By Post
Thank You, Brian
As always - Thanks again!
As always. Reptiles by Post provided super responsive service and supplied lovely healthy active crickets quickly and efficiently.
13 April 2026
Reply from Reptiles By Post
Thank You, Susan
Prompt service
13 April 2026
You wrote that if the order is my by…
You wrote that if the order is my by 14.00pm the delivery will come next day. I made an order at 13:40 and paid for the next day delivery until 12.00 but the order came in two days only. Very dissapointing.
13 April 2026
Reply from Reptiles By Post
Hi Anna, I think there has been some confusion here. As you ordered before 1pm on Sunday, we shipped on Monday which is in line with our dispatch schedule. Your order was then delivered to you on Tuesday. The delivery which you paid for was 'DPD By 12', which means that your order will arrive before 12pm the day after we ship it, which it did. For future reference, our dispatch schedule can be found on our website, and on your order confirmation email. Please email our customer service team at info@reptilesbypost.com if you have any further concerns or queries. Thank you!
First order and very happy customer
First order and very happy customer. Delivered promptly and well packaged. Hoppers and roaches are a great size, very healthy and my Rankin dragon loves them ❤️
13 April 2026
Reply from Reptiles By Post
Thank You, Ashley
Fast shipping, healthy feeder insects
I thought golden fruit flies, they came the next day after shipping and arrived healthy. will definitely buy again😊
13 April 2026
Reply from Reptiles By Post
Thank You, Phoebe
Reply from Reptiles By Post
Thank You, Zoe
Excellent
As always, fast delivery & very healthy flies & mealworm,& a large quantity for a very reasonable price
11 April 2026
Reply from Reptiles By Post
Thank You, Sharon
Reply from Reptiles By Post
Thank You
Reply from Reptiles By Post
Hi Callum. Sorry to hear that you were disappointed. We have a size guide in the description of the locusts on the website, if you don't think that your locusts match this size guide please drop us an email on info@reptilesbypost.com, and we will be happy to sort this out for you. Thanks.
Reply from Reptiles By Post
Thank You, David
Reply from Reptiles By Post
Hi Jim, it looks like your parcel is due for delivery today, but it was delayed by Royal Mail. Apologies about this. If you would like to message the customer service team at info@reptilesbypost.com we would be more than happy to help with this issue. Thanks.
Reply from Reptiles By Post
Thank You, Tina
Reply from Reptiles By Post
Thank You, Nicholas
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