Replay Golf Reviews 

3,180
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 453 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and knowledgeable staff who provide exceptionally helpful advice and professional guidance without any pressure to make a purchase. Shoppers also highlight the fantastic wide selection of competitive, reasonably priced new and used golf equipment suited for all budgets. People really appreciate the smooth trade-in process and the fair valuations offered for their old clubs. Additionally, consumers thoroughly enjoy using the indoor trackman testing bays to test out different options before finally purchasing. Buyers consistently note that online orders arrive extremely promptly and always in pristine condition.

What people talk about most

Product

People report positive experiences with product, highlighting a fantastic and constantly changing range of... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently welcoming,... See more

Service

Customers consistently note positive experiences with service, highlighting the helpful team and expert... See more

Price

Reviewers highlight positive aspects of price, noting that products are very competitively priced and offer... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting very fast shipping times... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Staff are super friendly and helpful, shop is amazing for range of products from new to second hand and prices are very reasonable. Practice green is actually decent and they’ve recently invested in t... See more

Company replied

Rated 5 out of 5 stars

Paid Vat in the UK . I also paid Vat and Duty in Ireland. Ended up being an expensive transaction. Delivery was extremely fast and Product were top notch. I contacted Replay and they hilighted that I... See more

Company replied

Rated 5 out of 5 stars

Really friendly and helpful staff. Resolved a problem and tested my driver and took time going through options for a new wedge. Didn't push a pricey replacement and even suggested some no risk altern... See more

Company replied

Rated 5 out of 5 stars

Friendly knowledgeable staff. I found exactly the extra length irons that I needed. The simulator technology is superb and Matt is an excellent advisor. My new irons were very competitively priced a... See more

Company replied


Company details

  1. Golf shop

Written by the company

Providing the finest quality pre-owned and clearance golf equipment from golf's top brands. Our professional team are always on hand to help you find the right clubs for your game. 👍 ● Buy from us ● Sell to us ● Trade-in with us ● We look forward to seeing you online or in our store! Replay Golf Team


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,180)

455 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Goods as described

Goods as described, very quick delivery

29 March 2026
Replay Golf logo

Reply from Replay Golf

Hi Anon,

Thank you for your excellent review!

We hope your purchase is working well for you!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Product as described

Product as described, prompt delivery

29 March 2026
Replay Golf logo

Reply from Replay Golf

Hi Mark,

Thank you for your excellent review and we hope your purchase is working well for you!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Top customer service

I booked for my beginner son and returner self to be fitted with suitable clubs. The consultant was very attentive to our needs and made us feel comfortable in the store. We came out with a good selection of clubs appropriate to our needs and budget. I will be bringing my other son to the store to find a driver later in the season.

27 March 2026
Replay Golf logo

Reply from Replay Golf

Hi Rosie,

Thank you for taking the time to leave us an excellent review!

We are delighted to hear your experience with us was positive and your son enjoyed the fitting session! We look forward to seeing you again!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Great service

Great service - quality second hand club as described, good price and prompt delivery.

28 March 2026
Replay Golf logo

Reply from Replay Golf

Hi Richard,

Thank you for leaving us an excellent review!

We hope your purchase is working well for you!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Luke gave me excellent advise

Luke gave me excellent advise and answered all my questions. I am really happy with his recommendations and the clubs are in fantastic quality.

27 March 2026
Replay Golf logo

Reply from Replay Golf

Hi Ben,

Thank you for leaving us an excellent review!

We are delighted to hear your experience with us was positive and you received great service from Luke! We hope to see you again soon!

Kind regards,
Replay Golf Team

Rated 4 out of 5 stars

Great service

Excellent service. They’re always so helpful, especially when you have no idea what you’re looking for

25 February 2026
Replay Golf logo

Reply from Replay Golf

Hi Amanda,

Thank you for leaving us a great review!

We are glad to hear your experience with us was positive and our team were able to assist you with finding the right product for you!

We'd love to know what we can do next time to make your experience with us a 5 star occasion!

We hope your purchase is working well for you!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Golf Club Purchase

Run by Pro Golfers, they offer great advice backed up by Trackman facilities that allowed club suitability to be verified before purchase. They also stock new clubs and I am very pleased with my latest purchase, a new Callaway Elyte driver, which was very competitively priced.

2 March 2026
Rated 5 out of 5 stars

Always a pleasure buy from replay

Always a pleasure buy from replay, good value and customer service. Product did not work out this time, but returned within the 14 day period no issues.
Bought lots of things over the last 3 years and have never been disappointed (only with my own swing!)
Thanks

2 March 2026
Rated 1 out of 5 stars

Refused to honour the marked sticker discount

Sticker stated 15% off marked price. Marked price stated £349. Once the club was scanned the price of £349 came up and they stated the wrong sticker was on the club and would not honour the discount against the marked sticker. I drove for 1hr to visit the store. Not happy and ruined the experience.

28 February 2026
Replay Golf logo

Reply from Replay Golf

Hi Andrew,

I am sorry to hear about your experience.

Please contact our team directly at sales@replay-golf.co.uk and they will be able to look into this further for you.

Kind regards,
Replay Golf Team

Rated 3 out of 5 stars

Average service

Average service. Not enough detail/info on second goods.

26 February 2026
Replay Golf logo

Reply from Replay Golf

Hi Mark,

Thank you for leaving us a feedback!

We are sorry to hear that you weren't satisfied with the information provided on our listing. Please be assured our team are always on hand via phone or email to answer any product queries.

We hope to hear from you again in the future regardless and look forward to answering any queries you may have!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

I was well looked after

I was well looked after , and everything regarding the type of club and shaft was explained so i understood what i was about to buy and how this was going to help my golf moving forward .

26 February 2026
Rated 5 out of 5 stars

Great range of new and used golf clubs…

Great range of new and used golf clubs and equipment. A veritable Aladdin’s cave of stuff

24 February 2026
Replay Golf logo

Reply from Replay Golf

Dear Customer,

Thank you for leaving us an excellent review!

We are pleased to hear your experience with us was positive and hope your purchase is working well for you!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Good,knowledgeable service.

Good,knowledgeable service.

2 March 2026
Replay Golf logo

Reply from Replay Golf

Dear Mr Rudolph,

Thank you for leaving us an excellent review and hope your purchase is working well for you!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Great service

Great service

2 March 2026
Replay Golf logo

Reply from Replay Golf

Hi Birinder,

Thank you for leaving us an excellent review!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Great service and club i bought in…

Great service and club i bought in great condition. Thanks

2 March 2026
Replay Golf logo

Reply from Replay Golf

Hi Ian,

Thank you for leaving us an excellent review!

We hope your purchase is working well for you!

Kind regards,
Replay Golf Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great service

2 March 2026
Replay Golf logo

Reply from Replay Golf

Hi Joshua,

Thank you for your excellent review and we hope your purchase is working well for you!

Kind regards,
Replay Golf Team

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