I broke a new Samsung S9 and Repairly fixed for me perfectly. The model had only been released a few weeks beforehand so they had to order a part in, but this arrived the next day. Several other c... See more
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Phone repair took 25 hours not the advertised 3 and a half hours. Communication was confused with one set of comms telling me repair was complete and out for delivery and another telling me engineer... See more
Put in my request for a diagnosis around 11am. Picked up between 12 and 1 and returned just after 2pm with constant comms throughout the transaction. Amazing.
My iPad screen cracked when it fell off the kitchen worktop. Although it still worked the crack was getting bigger and small pieces of glass could be felt on my fingers. After contacting Apple for a... See more
Company replied
Company details
Information provided by various external sources
Repairly offers on-demand phone and tablet repairs. Simply order online and a Repairly Representative will collect your device, take it to be repaired and return it within just a couple of hours. Backed by top investors such as VirginMedia, Liberty Global and Techstars.
Contact info
38 - 40 Commercial Road, E1 1LN, London, United Kingdom
- 03303326259
- hello@repairly.co.uk
- repairly.co.uk
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Asked to have my Ipad Pro 9.7 repaired …
Asked to have my Ipad Pro 9.7 repaired given a cracked screen and what I initially got back was a botched up job where the top end of the screen was not functioning. Credit to them, they asked for a second chance and they delivered an excellent job the second time round hence moving from 1 to 4 stars.

Reply from Repairly
My iPad screen cracked
My iPad screen cracked when it fell off the kitchen worktop. Although it still worked the crack was getting bigger and small pieces of glass could be felt on my fingers.
After contacting Apple for a quote on fixing this, I was not given a definitive answer. Repairly was easy to navigate and once I identified my problem, my iPad was collected and returned within the timescale indicated. It was also returned with a film cover over the screen which I haven’t removed.
Does what it says on the tin, definitely recommend them!

Reply from Repairly
They repaired my phone very quickly.
I booked online at around 9pm to have the phone collected the following morning. It was repaired and the battery fully replaced within a few hours, and returned within the working day. They also offered very quick response by email and even follow-up support. I would definitely use them again.

Reply from Repairly
Great service and quick
Great service and quick! The Engineer did everything asked and phone was back in hours with real apple parts.

Reply from Repairly
Excellent service
Excellent service. Picked up from my office and returned within a few hours. Would highly recommend.

Reply from Repairly
Repairley redeemed
So after my last 2 reviews which wasnt good at all repairley have finnaly redeemed themselves💪🏻 Was promised by tom that my pad could get repaired and returned the same day so today 9th jan 2018 my pad was collected at 9.00am by 11am my pad was returned and its like brand new😅 screen is replaced and sealed firmly in place home button is fresh and working perfectly and the whole device is running smoother than ever 😉 a simple case of third time lucky, was told the problems before were due to a rogue engineer which repairley are not going to use again , im so happy for repairley that i can write this nice review so thanks guys for restoring my trust in you and returning my pad like brand new much appreciated and all the best for the future 🙏🏻😄😄😁😄😁😄😁😄😁😄😄😃😄😄😃

Reply from Repairly
Excellent service
Excellent service - booked late one night and tablet collected the next morning and returned five hours later. Its my son's ipad and he is very pleased - went to school in the morning and got home to new glass! Now to teach him not to leave it wide open where he or someone else is going to to tread on it!

Reply from Repairly
Booking system fail
I booked and paid for a repair on 31st December and booked a slot on 01 Jan via Repairly’s own online system. That evening I was told it was a mistake and I should not have been allowed to book a repair on NY day. I had to have the repair on 2 Jan instead, but the courier turned up at my house at a time I hadn’t picked and it just happened to be chance that I was home. Given the whole idea of the service is for busy people needing a quick turnaround I felt like this wasn’t good enough.
That said ; the repair itself was done in 8 hours and seems to be fine.

Reply from Repairly
UNREAL
Unreal! Super speedy pick up & delivery within 2 hours. My screen was completely destroyed even on the button and it looks like a new phone now. Beyond happy with the service. Prompt, professional, perfect. I'll be recommending Repairly to all my friends. Catch ya later 🤠

Reply from Repairly
Fast turnaround...
Turned around within a few hours which was great, though they did try and pick up/ drop off my phone from another address for some unknown reason

Reply from Repairly
Great Service
Quick service, tracking info updates swiftly, very good repair job and good communication. Highly recommended

Reply from Repairly
Great Service
They collected my phone exactly when promised and returned it repaired 5 hours later - couldn’t be better.

Reply from Repairly
Brilliant service!
Brilliant service! Super easy and quick turnaround, definitively will be recommending this to friends in need. Thank you!

Reply from Repairly

Reply from Repairly
Amazing service
Amazing service - fixed my iPad Air for a good price and picked up & dropped off super fast. Thank you so much!

Reply from Repairly
Made up with the service I received …
Made up with the service I received from Repairly! From start to finish the whole process was seamless, and as if by magic my iPad reappeared within 5 hours door to door. Hurrah!

Reply from Repairly
Amazing service and turn around
Amazing service and turn around! Have recommended already!

Reply from Repairly
Amazing service
Amazing service, very quick response from the customer service team. The phone was picked up and return within two hours! Our whole company use repairly.

Reply from Repairly
5th December 2017
5th December 2017
I thought these guys were excellent. I had a badly smashed phone screen. They arrived on time and delivered the phone back to me in under two hours. Money well spent. Really good value. Luckily, my son has just smashed his phone too so I'll be getting it repaired through Repairly.
Very good all round. Alex

Reply from Repairly
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