"invalid media file"... when one of our time-laps rigs rolls dead we sometimes get a 6gb pile of nothing... Wondershare Repairit is able to analyze and repair these damaged files, saving a view that w... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This little program really is a wonder - it has saved my footage more times than I can count. Every filmmaker should have this on their laptop for those terrifying moments when something gets corrupte... See more
Company replied
Before we used Repairit, we tried a bunch of other recovery methods to see if we could fix the files ourselves. We started with Untrunc, which we compiled from source on macOS — it rebuilt the video... See more
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This program has saved me a few times over the years. Super easy to use, i've used it to repair corrupted recordings from my Sony mirrorless cameras. 100% recommend if you have the files but they won'... See more
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Company details
Written by the company
Wondershare Repairit is an intelligent and user-friendly video and photo repair software. It can repair severely corrupt videos and photos in 3 steps.
Contact info
Shenzhen · BeiJing · Changsha · Vancouver · Tokyo · Lhasa · Taipei, 518000, Shenzhen, China
- chenyu@300624.cn
- repairit.wondershare.com
4.6
Excellent
932 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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BEWARE! WONDERSHARE REPAIR IT - NO SERVICE, NO REFUND
Spent $207 on Repairit to desperately repair a Ppt document that I had been working on for days. Downloaded and it said it was fixed. Great. Except it would not save the fixed file. I tried for hours. Tried contacting the awful bot only contact details, followed instructions and ultimately asked for a refund. I've used 3 different contact points and yes the refund met the criteria - I asked for the refund within 24 hours (need to do it within 7 days). Nothing. No contact. And it's been 2 weeks. Can't help but wonder about any company hiding behind bots with no human contact option whatsoever. I had used Wondershare products before, but a few years ago. WORST. SERVICE. EVER. now. Do not waste your money.!!
16 August 2025
Unprompted review
Reply from Wondershare Repairit
Thank you for sharing your concerns. We apologize for any frustration caused and want to address this matter clearly.
Upon reviewing your case, our support team responded to your inquiry on 31st July, requesting the necessary files (the file you attempted to repair, a sample file, and the log file) to investigate the issue further. Unfortunately, we did not receive these files from you, which prevented us from proceeding with the investigation.
As outlined in our Refund Policyhttps://www.wondershare.com/refund-policy.html, refunds can be issued for unresolved technical or compatibility issues once confirmed by our technical team. If you can provide the requested files, we will promptly investigate and assist you further.
Please don't worry - our team will contact you by email to resolve your issue and find a solution that ensures your satisfaction. We are committed to resolving this issue for you, and thank you for your patience.
Reply from Wondershare Repairit
Thank you for your positive feedback on our software! We're thrilled it was helpful. Let us know if you need further assistance.
It managed to repair my corrupted video
It managed to repair my corrupted video
when other programs could not.
15 August 2025
Reply from Wondershare Repairit
Thank you for your feedback! We're thrilled to hear that Repairit successfully repaired your video. We appreciate your support!
you save me now
15 August 2025
Reply from Wondershare Repairit
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
really good
really good for repairing corrupt videos however sometimes loses audio and makes footage blurry
15 August 2025
Reply from Wondershare Repairit
Thank you for your feedback! We're glad you found it useful for repairing videos. We'll work on improving audio and video quality further.
Reply from Wondershare Repairit
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product.
Reply from Wondershare Repairit
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
Reply from Wondershare Repairit
Thank you for your feedback! We're thrilled to hear you found it easy to use and achieved excellent results. We appreciate your support!
Corrupted Video.
Other programs struggled to repair my corrupted video files. Using the advanced repair feature the result was excellent. One file out of 35 was unrecoverable. Very happy with the results.
13 August 2025
Reply from Wondershare Repairit
Thank you for your detailed feedback! We're glad Repairit worked well for you. If you need further assistance, feel free to reach out. 😊
Reply from Wondershare Repairit
Thank you for your positive feedback! We are happy to hear that it was helpful to you. Our team is committed to providing the best user experience. If you have any suggestions or need further assistance, please feel free to contact us. Thank you again for your support!
Great experience
I’m so glad Wondershare Repairit helped me fix my irreplaceable videos with ease. From downloading to purchasing, everything was smooth and simple. It worked just as I hoped and saved precious memories.
10 August 2025
Reply from Wondershare Repairit
Thank you for your kind words! We're thrilled Repairit helped save your precious memories. If you need further assistance, feel free to reach out!
Photo has done a great Enhance
10 August 2025
Reply from Wondershare Repairit
Thank you for your positive feedback! We're glad Repairit helped enhance your photos effectively. Let us know if you need further assistance!
Reply from Wondershare Repairit
Thank you for your positive feedback! We're glad Repairit helped with your old photos. Let us know if you need further assistance!
Wonderful...I have recovered our life…
Wonderful...I have recovered our life time memories
9 August 2025
Reply from Wondershare Repairit
Thank you for your kind words! We're thrilled to hear that Repairit helped you recover your precious memories. Your satisfaction means the world to us!
Nice app for photo restoring
9 August 2025
Reply from Wondershare Repairit
Thank you for your positive feedback! We're glad Repairit helped restore your photos. Let us know if you need further assistance!
very nice editing
9 August 2025
Reply from Wondershare Repairit
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
Rapport qualité prix inégalé sur le…
Rapport qualité prix inégalé sur le marché.
D'une efficacité surprenante
7 August 2025
Reply from Wondershare Repairit
Merci pour votre retour positif sur notre logiciel Repairit ! Nous sommes ravis qu'il vous ait été utile.
Notre équipe s'engage à améliorer continuellement le logiciel et à vous offrir la meilleure expérience utilisateur possible. Si vous avez des suggestions ou besoin d'aide, n'hésitez pas à nous contacter. Merci encore pour votre soutien !
very ice app
6 August 2025
Unprompted review
Reply from Wondershare Repairit
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Reply from Wondershare Repairit
Thank you for your wonderful feedback! We're thrilled to have been a life savior for you. If you need any further assistance, let us know!
Reply from Wondershare Repairit
Thank you for your positive feedback! We're thrilled Recoverit helped you retrieve your lost files. Let us know if you need further assistance!
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