I contacted Rentumo customer support regarding an issue with my account. The support team responded and assisted in resolving the situation. I appreciate their help in handling the matter.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Rentumo has a range of houses to choose from and you can try the initial discount price to see if it works for you. I had some challenge and reached out to the customer service. They were quick to res... See more
I tried Rentumo while searching for rentals and found it useful overall. It’s nice to be able to see listings in one place and keep track of new options without too much effort. The site is easy to... See more
Company replied
The website was very easy to handle. Upon searching for a place/city you want to rent, you can easily access the filters where you can manage your budget and size of the property you are looking for.... See more
Company replied
Company details
About Rentumo.nl
Written by the company
Van studio’s tot gezinswoningen, Rentumo.nl maakt zoeken en contact leggen eenvoudig: alles op één plek. Begin je huizenjacht vandaag nog met Rentumo! 👇
Ontdek alle woningen
From studios to family homes, Rentumo.nl makes searching and connecting easy: all in one place.
Ready to start your search for a new home? 👇
Discover all listings
Contact info
Netherlands
- info@rentumo.nl
- rentumo.nl
4.1
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Rentumo.nl
Great to hear that everything was resolved! 😊
If you ever need anything else, we’re always here to help.
Team Rentumo.nl
Before payment i could not see Contact…
Before payment i could not see Contact etc. After payment still can not see Contact etc. Tried to Contact Rentumo myself, can not contact either. BS and Scamm first class.
1 June 2025
Unprompted review
Reply from Rentumo.nl
Hi! Sorry to hear you’ve had this experience — that’s definitely not what we want.
It sounds like something may have gone wrong with the account activation or access.
Could you please share your email address via Trustpilot or send us a message at info@rentumo.nl? Our customer service team responds within 24 hours and will help you immediately.
We’ll make sure this gets resolved for you.
Team Rentumo.nl
I liked the website but was not able to…
I liked the website but was not able to find any accomodation in my time frame
5 June 2025
Reply from Rentumo.nl
Thank you for your honest feedback! 😊
We’re glad you liked the website, even if the timing didn’t match your needs. If you’re still looking in the future, feel free to give Rentumo another try — we add new listings every hour!
Team Rentumo.nl
Nice and good service a special …
Nice and good service a special coustumer suport!
5 June 2025
Unprompted review
Reply from Rentumo.nl
Thank you so much for your kind words! 😊
We’re happy to hear you had a great experience with our customer support — we’re always here to help!
Team Rentumo.nl
Helpful service.
3 June 2025
Unprompted review
Reply from Rentumo.nl
Thank you for your kind words! 😊
We’re glad you found our service helpful — we’re always here if you need anything!
Team Rentumo.nl
Rentumo really made my apartment search…
Rentumo really made my apartment search so much easier. Instead of jumping between ten different websites every day, I got all the listings I needed in one place. The daily alerts kept me on top of new properties. From the moment I had an issue with my subscription, their support team stepped in quickly and professionally. For the service, and listings, Rentumo is absolutely worth it.
Highly recommended!
19 May 2025
Unprompted review
Reply from Rentumo.nl
Thank you so much for your thoughtful review! 😊
We’re thrilled to hear that Rentumo made your apartment search easier and more efficient. It’s also great to know our support team could step in and help when needed. That’s exactly what we aim for!
Team Rentumo.nl
Reply from Rentumo.nl
Thank you so much for your kind words! 😊
We’re glad you loved using Rentumo — and congrats on finding a house! Wishing you all the best in your new home.
Team Rentumo.nl
Great site to find rental properties
Great site to find rental properties, easy to navigate and nice service too.
19 May 2025
Unprompted review
Reply from Rentumo.nl
Thank you so much for your kind words! 😊
We’re happy to hear you enjoyed the platform and our service. Wishing you lots of success in your housing search!
Team Rentumo.nl
Reply from Rentumo.nl
Thank you so much for your kind words! 😊
We’re really happy to hear you’re satisfied with our customer service — we’re always here to help you out.
Team Rentumo.nl
Reply from Rentumo.nl
Thanks a lot for your positive feedback! 👍😊
Glad to hear everything went well!
Team Rentumo.nl
Fast response with a solution to my…
Fast response with a solution to my request.
9 May 2025
Unprompted review
Reply from Rentumo.nl
Dear Carla,
Thank you so much for your kind review!
We’re glad we could provide a quick solution to your request.
Don’t hesitate to reach out if you need anything else.
Team Rentumo.nl
The best site I found for my apartment…
The best site I found for my apartment search as it includes rental options for many other rental sites. Well worth the price.
8 May 2025
Reply from Rentumo.nl
Dear Customer G,
Thank you so much for your wonderful review!
We’re happy to hear that Rentumo helped you in your apartment search and that you found the service worth the price. That’s exactly what we aim for!
If you ever need us again, we’ll be here.
Team Rentumo.nl
Kindest attitude
The experienced, understanding staff, that knows how to handle the most challenging situations and will be always there to show maximum support, patience and provide will all the needed information and tools! There won’t be ever a problem with communication or any kind of misunderstandings. Kind, respectful and caring people will be happy to help you with any kind of problem! Thank you!
7 May 2025
Unprompted review
Reply from Rentumo.nl
Dear Marta,
Wow, thank you so much for your incredibly kind words!
We’re truly grateful for your thoughtful feedback, and it means a lot to hear that our team’s support and communication made such a positive impact. That’s exactly what we strive for every day.
If you ever need anything in the future, we’ll be here for you.
Team Rentumo.nl
Reply from Rentumo.nl
Hi Hawi,
Thanks for your review! Happy to hear you had a fast experience with our support 😊
Kind regards,
Team Rentumo.nl
Subscription problem
Subscription problem solved quickly and nicely. Great treat. Really appreciate it.
28 April 2025
Unprompted review
Reply from Rentumo.nl
Hi Irene,
We're glad to hear your subscription issue was solved quickly and pleasantly — we really appreciate your kind words! 😊
Groet,
Team Rentumo.nl
Moniek helped me with friendly customer…
Moniek helped me with friendly customer service and showed compassion to me.
28 April 2025
Unprompted review
Reply from Rentumo.nl
Hi,
Thank you for your kind words! We’re really glad to hear you felt supported and well taken care of 😊
Kind regards,
Team Rentumo.nl
Reply from Rentumo.nl
Hi Math,
Thanks for your review! Happy to hear you were pleased with the communication 😊
Kind regards,
Team Rentumo.nl
Reply from Rentumo.nl
Dear,
Thanks for your review! Great to hear you found Rentumo helpful 😊
Kind regards,
Team Rentumo.nl
Thank you for everything!!
Thank you for everything!!! To much appreciated
25 April 2025
Unprompted review
Reply from Rentumo.nl
Hi Alina Maria,
You’re very welcome — we really appreciate your kind words! So glad we could help 😊
Kind regards,
Team Rentumo.nl
I did subscribe for a one week trial…
I did subscribe for a one week trial which was paid for. But i got debited twice without my authrisation for 2 months concequitivelly unnoticed. I declined the third month when i noticed. Not a plesant experience.
22 April 2025
Unprompted review
Reply from Rentumo.nl
Dear Muhammed,
Thank you for your review. When you sign up for Rentumo, you agree with the terms & conditions that your subscription will be renewed until you cancel it. This is probably why you were charged.
However, we're sorry to hear about your experience — that’s definitely not how we want things to go. Could you please share your email address with us via Trustpilot? Then we’ll look into it right away and help solve this for you.
Kind regards,
Team Rentumo.nl
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