I contacted Rentumo customer support regarding an issue with my account. The support team responded and assisted in resolving the situation. I appreciate their help in handling the matter.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Rentumo has a range of houses to choose from and you can try the initial discount price to see if it works for you. I had some challenge and reached out to the customer service. They were quick to res... See more
I tried Rentumo while searching for rentals and found it useful overall. It’s nice to be able to see listings in one place and keep track of new options without too much effort. The site is easy to... See more
Company replied
The website was very easy to handle. Upon searching for a place/city you want to rent, you can easily access the filters where you can manage your budget and size of the property you are looking for.... See more
Company replied
Company details
About Rentumo.nl
Written by the company
Van studio’s tot gezinswoningen, Rentumo.nl maakt zoeken en contact leggen eenvoudig: alles op één plek. Begin je huizenjacht vandaag nog met Rentumo! 👇
Ontdek alle woningen
From studios to family homes, Rentumo.nl makes searching and connecting easy: all in one place.
Ready to start your search for a new home? 👇
Discover all listings
Contact info
Netherlands
- info@rentumo.nl
- rentumo.nl
4.1
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
its a good platform
13 August 2025
Unprompted review
Reply from Rentumo.nl
Dear,
Thank you for your review! We’re glad to hear you find Rentumo a good platform.
Team Rentumo.nl
Great!
Great!
Very good experience!
I enjoyed and trully recommend it to you!
Thank you!
6 August 2025
Unprompted review
Reply from Rentumo.nl
Dear Anastasia,
Thank you for your wonderful review! We’re so happy to hear you had a great experience and that you recommend Rentumo to others.
Team Rentumo.nl
They offer excellent services and…
They offer excellent services and provide timely notifications about available rental houses.
16 July 2025
Unprompted review
Reply from Rentumo.nl
Thank you so much for your kind words! 😊
Great to hear that the notifications are helping, we’re happy to support you in your search for a new home.
Support Team Rentumo.nl
What went wrong- everything
What went wrong? Everything went wrong. This is not a real website, nor do they provide a real service. Please do not sign up to the service that does not exist. They will take money from your account and if you try to cancel they will ask you to do a 5 star review (this is bribing and illegal) for the refund to take place. Do NOT believe the 5 star reviews for this company, they are fake.
Do not trust this service. There are plenty of legal companies willing to help you. Stay far away from Rentumo
31 May 2025
Unprompted review
Reply from Rentumo.nl
Dear Britt,
Thank you for your feedback, even though it’s quite critical.
To clarify: Rentumo is a legitimate service that scans over 400 rental websites daily to help users find housing faster. Our users receive alerts within 30 seconds of new listings going live. Hundreds of people successfully find homes through our platform every month. Many of the 5-star reviews you see are from real users who were happy with the help and support they received.
Regarding refunds: occasionally, as a gesture of goodwill, we offer to waive part of the cost when someone forgot to cancel in time.
If something went wrong in your case, we would genuinely like to resolve it. Please send us an email at info@rentumo.nl with your details, and I’ll personally look into it for you.
Support Team Rentumo.nl
Rentumo - amazed me
Rentumo gives amazing deals on apartments or places to live. Everything I need to know about searching a place to live is given by Rentumo. If I'm struggling to find something - I can reach out to them and ask for help. Amazing people and trustworthy! I highly recommend
19 June 2025
Unprompted review
Reply from Rentumo.nl
Thank you so much for your kind words!
We’re really glad to hear that Rentumo has helped you in your search and that you feel supported by our team. That’s exactly what we strive for, making the process easier and more reliable.
Thanks again for the recommendation!
Team Rentumo.nl
Great Customer Service!!
“I missed the deadline to cancel my subscription and contacted their support team by email. Although their policy typically doesn’t allow cancellations after invoicing, they were kind enough to make an exception for me. I really appreciated their understanding and helpful customer service. Thank you!
23 July 2025
Unprompted review
Reply from Rentumo.nl
Thank you so much for your kind words, Alyssa!
We’re really glad we could help and that you felt supported by our team. We always try to be flexible and understanding where we can — and it’s great to know that made a difference for you.
Thanks again for your trust!
Team Rentumo.nl
I don't find need I want
20 July 2025
Unprompted review
Reply from Rentumo.nl
Thanks for your message! If you’re not finding the listings you’re looking for, we’d love to help.
Could you let us know:
• What kind of property you’re searching for (location, budget, size)?
• If you’ve set your search preferences correctly in your profile?
Once we know that, we can make sure you’re getting the right matches. You can e-mail us directly at info@rentumo.nl to get in touch with our customer service.
Team Rentumo.nl
Very good website to find an apartment…
Very good website to find an apartment in the Netherlands.
16 July 2025
Unprompted review
Reply from Rentumo.nl
Thanks for your review, Alex!
Great to hear that you found our website helpful for finding an apartment in the Netherlands.
Team Rentumo.nl
Very helpfull
16 July 2025
Unprompted review
Reply from Rentumo.nl
Thanks for your review!
Great to hear you found our service helpful.
Team Rentumo.nl
Reply from Rentumo.nl
Thanks for your review!
Great to hear you’re happy with the service and the wide range of available homes.
Team Rentumo.nl
customer service was very accomodating…
customer service was very accomodating and understanding of my situation
6 July 2025
Unprompted review
Reply from Rentumo.nl
Thank you for your kind review, Maria!
We’re really glad to hear that our customer service was able to support you in a helpful and understanding way. That’s exactly what we aim for.
Team Rentumo.nl
My trial subscription expired…
My trial subscription expired incorrectly…
My trial subscription continued incorrectly for some reason luckily Moniek from Rentumo.nl quickly solved the problem quickly.
Thank you for your good customer service.
1 July 2025
Unprompted review
Reply from Rentumo.nl
Thank you for your review!
We’re glad to hear the issue was resolved quickly and that you’re happy with the support you received. Your experience matters to us, and we’re always here to help when something goes wrong.
Team Rentumo.nl
Amazing experience
Overall an amazing experience! Thewebsite has a variety of very good offers and a great customer service. It was a very pleasant experience during a time of stress and the customer service was very helpful. I can definetly recommend Rentumo.
4 July 2025
Unprompted review
Reply from Rentumo.nl
Thank you for your wonderful review, Leonard!
We’re so glad to hear that you had a positive experience with both our platform and our customer service especially during a stressful time. It means a lot that you’d recommend us.
Team Rentumo.nl
I did not use it
29 June 2025
Reply from Rentumo.nl
Thanks for your message
If you didn’t use your account and have any concerns about your subscription or payment, feel free to share your email address with us. We’ll be happy to look into it and help you out.
Team Rentumo.nl
I’ve had a good experience with Rentumo
I’ve had a good experience with Rentumo so far, the platform is easy to use and has a clean interface. While I haven’t found a specific place through it yet, the process of browsing and contacting landlords has been smooth. Worth checking out if you’re looking for housing options.
27 June 2025
Reply from Rentumo.nl
Thank you for your thoughtful review
We’re happy to hear that you’ve had a good experience using Rentumo and that the platform feels smooth and user-friendly. Even if you haven’t found a place yet, we hope you’ll get a match soon.
Team Rentumo.nl
5-Star for Moniek’s service provided
5-Star for Moniek’s service provided, thank you!
27 June 2025
Unprompted review
Reply from Rentumo.nl
Thank you for your 5-star review, Yu
Great to hear you were happy with the service provided. We really appreciate your feedback.
Team Rentumo.nl
Very nice and trusted page for…
Very nice and trusted page for apartments I fully recommend
25 May 2025
Unprompted review
Reply from Rentumo.nl
Thank you for your great review, Maximo
We’re happy to hear that you find Rentumo trustworthy and helpful in your apartment search. Thanks for the recommendation!
Team Rentumo.nl
Reply from Rentumo.nl
Thank you for your kind words!
We’re happy to hear you found our service fast and friendly.
Team Rentumo.nl
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I had a very positive experience with the Rentumo platform. The website is super easy to use, intuitive, and felt very reliable from the beginning. I completed the reservation process quickly and received all the necessary information clearly via email. Their customer service was excellent always polite and helpful. I highly recommend Rentumo if you’re looking for a safe and convenient way to rent houses or apartments!
11 June 2025
Unprompted review
Reply from Rentumo.nl
Thank you so much for your amazing 5-star review! 🌟
We’re thrilled to hear you had such a smooth and positive experience with Rentumo. It’s great to know that our platform and customer service met your expectations — that’s exactly what we aim for!
Wishing you all the best in your new home!
Team Rentumo.nl
Very helpful support and an abundance…
Very helpful support and an abundance of relevant offers!
10 June 2025
Unprompted review
Reply from Rentumo.nl
Thank you so much for your kind words! 😊
We’re happy to hear you found our support helpful and enjoyed the wide selection of listings. That’s exactly what we aim for!
Team Rentumo.nl
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