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Rentola.bg - Правим търсенето на имоти по-умно Reviews 3

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TrustScore 3 out of 5

3.1

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Търсите следващия си имот под наем? Rentola е най-добрият избор за вас! В Rentola улесняваме връзката между наематели и наемодатели, като ви помагаме да откриете идеалния дом бързо и ефективно. Независимо дали търсите апартамент, къща или стая, Rentola предлага широк спектър от имоти под наем, подходящи за всеки бюджет и начин на живот. С обяви, налични в избраното от вас местоположение, нашата платформа прави търсенето лесно и ви дава най-добрата възможност да си осигурите перфектния наем. Нуждаете се от помощ или имате въпроси? Нашият любезен екип за поддръжка е тук, за да ви напътства на всяка стъпка от пътя. Можете да се свържете с нас лесно чрез Rento, нашия виртуален асистент, който ще откриете в секцията с Често задавани въпроси (FAQ), или като попълните формуляра за контакт в Общите условия на нашия уебсайт. В Rentola се стремим да направим процеса по наемане лесен, прозрачен и напълно освободен от стрес.

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3.1

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

It is a SCAM!!

It is a SCAM!!! The phones are not working, check the google information about this "company" before paying anything!

8 March 2026
Unprompted review
Rentola.bg - Правим търсенето на имоти по-умно logo

Reply from Rentola.bg - Правим търсенето на имоти по-умно

Hello Natali,

We’re sorry to read that your experience has left you feeling this way. We understand how concerning it can be when you are trying to reach support, and we appreciate you taking the time to share your feedback.

Our goal is always to provide clear communication and assistance whenever needed. Please note that all inquiries should be submitted via the contact form on our website to ensure they are received and processed correctly. Emails sent outside this process unfortunately cannot be handled.

We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.

Kind regards,
Rentola Team

Rated 1 out of 5 stars

SCAM ALERTImpossible to cancel, missing button and predatory billing!

SCAM ALERT: Impossible to cancel, missing button and predatory billing!
Review (Текст на отзива):
This is a complete scam! I have been a registered user for 5 months and I have been trying to cancel my subscription, but the "Cancel" button is conveniently MISSING from my dashboard. This is a deliberate attempt to trap users into a never-ending billing cycle.
Despite my attempts to stop the service, they continue to aggressively harass my Revolut card with payment requests. I have already blocked them at the bank level, but the fact that they don't provide a functional way to opt-out is illegal under EU consumer protection laws and GDPR.
I have already sent a formal email requesting my account and data deletion. I demand an immediate confirmation that my subscription is terminated and my personal data is erased from your systems!
DO NOT USE THIS SITE. It’s a money-draining trap with zero respect for customer rights.

16 February 2026
Unprompted review
Rentola.bg - Правим търсенето на имоти по-умно logo

Reply from Rentola.bg - Правим търсенето на имоти по-умно

Hello Simeon,

We’re truly sorry to read that your experience has left you feeling this way. We understand how frustrating and concerning situations related to subscriptions and billing can be, and it is never our intention for any user to feel trapped or unheard.

Rentola operates with transparency, and subscriptions can be managed directly through the user account. If you wish to cancel, this can be done via your account dashboard or by submitting a request through the contact form on our website, which ensures that our support team receives and processes the cancellation correctly.

Please note that all inquiries should be submitted via the contact form on our website to ensure they are received and handled properly. Emails sent outside this process unfortunately cannot be processed.

We take concerns regarding data protection and user rights very seriously, and our team is always available to review individual cases carefully and provide clarification where needed.

We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.

Kind regards,
Rentola Team

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