RentLondonFlat.com Reviews 215

Very responsive and have always fixed any maintenance issues quickly. Frankie has especially been helpful in me finding and securing two flats in London. Would highly recommend.

Fathy did a great job welcoming us to the apartment. He’s very thorough with his job. The apartment looks really good.

Lettings manager William Tsui (william.tsui @ rentlondonflat.com) refuses to come to the phone and uses his staff to gatekeep and then discriminate against people who are contacting to enagage in their services. William Tsui made the following statement through his staff: "We are under no obligation to speak to anyone beyond our tenants, owners, partners or service providers. Basically no one has the right to contact us useless they are from the government or authorities." This is the most bizarre thing I've ever heard. They do not want your business and will not come to the phone. Noted. Why exist as a business then, only to discriminate against people contacting them? Make it make sense. The reviews on here possibly explain this as they have clearly done wrong by a lot of people. So they are not only losing business in bad faith practises such as what I've experienced but scared to take a phone call and gatekeeping future business. I'm glad I've not engaged in their services now seeing these reviews as the red flags are massive. AVOID AT ALL COSTS!!!! NEVER DO ANY BUSINESS WITH THIS COMPANY!!!!

My special thanks to Sharon who has always responded to my requests and queries so quickly. She assisted me to effectively solve my tenancy issues in a very professional and practical way. The service of her team members like Pinky is also very reliable and efficient. I recommend RentLondonFlat as a very good agent for property leasing transactions.

All flat issues sorted by Farhy nekheli very friendly and informative about the flat

Just moved in with Rentlondonflat, waiting too see how things go, but really smooth handover process, with good information.

I have a very good experience with my moving in and everything was set up
For me

Sharon Yow and her teams providing a fully supports and professional services for my property. Reliable, responsive, etc. Highly recommended!

LS

Good service with Mr. Nekheli. He is very hospitality and friendly for our requests and questions.

Nice house , good agency, and great coffee offered by the gentleman Fathy.:)

Kevin

Sharon Yow and her team were very helpful and reliable. My 2 properties has been renewed contacts with rent increased. Thank you for your professional and care. I would highly recommend their excellent services.

It was an exciting experience working with this agency. Much appreciate how fast was signed contract. It is impressive how easy and transparent the process was.
And the property that we found with this agency is lovely.
Strongly recommend!

Sharon Yow from Asia is very helpful and responsive. She is trustworthy and very effective! Whenever I have questions for my unit in the UK, she would jump in and help resolved it as soon as possible. Very reliable and friendly too. Highly recommended!

Their management team is a joke. I reported an electrical issue which stopped me from using the bathroom for a month and no one was in touch with me whatsoever. I was left without an option but to write a review here hoping to remind other tenants and landlords to stay away from this company. The best that this company had done was to make the layout of their website look as professional as possible but they are not!

I've been using services from RentLondonFlat.com for 6 years and have found them to be professional, knowledgeable and understanding to client needs. Kudos to their shareholder Frankie for helping find tenants quickly, showcasing the flat and providing timely updates whenever needed on the property and matters in the market

Professional and friendly. Very responsive and
willing to work with you. I would recommend one of their shareholder Frankie to
anyone investing in a property and giving legal advice. Thank you

Thanks to Frankie for helping me rent a good house!

I am very glad to have the working experience with people like Frankie and Sharleen , they are friendly and easygoing and can always be there to support my work . this relationship can be a very good bridge for us to help each other to serve our clients well . Keep it up . we work together to take care of our clients and our clients will take care of us as well.

Great renting experience with RenLondonFlat.
Frankie and Max are both very nice and professional. Frankie is very suffitient with taking me to viewings and found a dream place for me to stay!
Max replies to the repair requests very quick and make them repaired very quickly. Thank!

Great viewing, good services. Looking for to renting with them. Fathy Nekheli was amazing!