Rent A Sauna Reviews 

209
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the friendly staff for delivering quick, professional, and seamless home installations. Consumers truly love the product quality, noting how relaxing and wonderfully simple the saunas are to use daily at home. Many buyers frequently mention that the overall service makes renting and setting up an absolute game changer. However, some customers also noted frustrating issues regarding slow communication, unhelpful billing responses, and unresolved account questions. A few reviewers experienced delayed replies, poor support, and unexpected difficulties when trying to resolve various administrative problems with staff.

What people talk about most

Product

Users describe positive interactions with product, expressing immense satisfaction with the quality and... See more

Service

Customers consistently note positive experiences with service, highlighting great communication and quick... See more

Staff

Clients share positive opinions on staff, consistently praising their friendly, professional, and helpful... See more

User experience

Consumers find user experience to be exceptionally positive, describing every step from the initial rental... See more

Customer service

Customers report overwhelmingly positive experiences with customer service, praising the team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Highly recommend! We’ve been renting this sauna long-term on a weekly basis and absolutely love it. The guys who installed it were awesome — super friendly, quick, and made the whole... See more

Rated 5 out of 5 stars

Everything is brilliant about this sauna, delivery and installation, easy to use, beautiful, efficient, Australian owned, very low EMF’s. It is my go to at the end of a working day to take some time o... See more

Rated 5 out of 5 stars

We are very happy with our one person sauna from Nook Saunas!! The customer services excellent and the delivery and set up was very quick and efficient. Even though our delivery time was a little... See more

Rated 5 out of 5 stars

I picked Nook Saunas because of the option to Rent before you buy, and for the free delivery and installation. The team have fantastic communication, texting us on the way when they were within half a... See more


Company details

  1. Sauna

Written by the company

Infrared home saunas from only $59 a week. Rent from just 1 month! Free delivery and installation. No hidden fees. Love it and don't want to give it back? Option to buy after renting.


Contact info

4.8

Excellent

TrustScore 5 out of 5

209 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(209)

98 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nook Sauna Review

The whole process with the Nook sauna company was seamless from ordering, delivery and installation. The on-site staff arrived on time and the installation process was very efficient. Nothing to add except thanks for such a pleasant experience and the sauna works superbly.

17 March 2025
Unprompted review
Rated 5 out of 5 stars

Love our Nook sauna

Love our Nook sauna, so convenient to have at home, so quick to heat up and low maintenance. Rentasauna have been fantastic from enquiry to delivery; super easy, responsive and the delivery guys were super knowledgeable and helpful.
Highly recommend

8 April 2025
Unprompted review
Rated 5 out of 5 stars

We love our Nook Sauna

We love our Nook Sauna. The team at

Nook has been such a pleasure to deal with. We have had only positive experiences throughout the whole process and when the new ultra becomes available to rent we will immediately upgrade. Exceptional product & company! I highly recommend Nook.

31 March 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend for home wellness routine

I've been really enjoying my own Nook Sauna. It’s super chill, fits perfectly in my space, and leaves me feeling refreshed after each session.

From my first enquiry the team at Nook Saunas provided all the info I needed and kept me up to date with sauna delivery. The installation took less than 1 hour and the team game me the full demo and maintenance advice. The Rent to buy option is super convenient.

I highly recommend for anyone looking to enhance their home wellness routine!

29 March 2025
Unprompted review
Rated 5 out of 5 stars

Great Company ! Amazing Sauna

Great Company , excellent sauna . The whole process from enquiry to delivery has been amazing ! Very helpful , clear precise and accomodating . The sauna has exceeded my expectations! Delivery guys were so kind . I thought it would take a lot longer to sweat and preheat - sweat within 10 minutes of entering . Love the Bluetooth too . Feel awesome after .

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely loving my sauna

Absolutely loving my sauna. I got the 3 person elite. It’s gorgeous, heats up super quick and easy to use. They were so patient with me as I had to change my delivery date a few times due to moving house. Definitely recommend!

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

My experience with Rent a Sauna has been great so far. Everything has been smooth and super easy . Got a text message letting me the date and time the guys will install the sauna, everything took place on time amd payment are weekly so only I have to do is enjoy my sauna . Really great service

17 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and product

installation was ahead of schedule and Zeal was very friendly and helpful. My husband had a very bad accident last year that left him with multiple traumatic injuries. This has helped him tremendously. The Sauna is very comfortable and the compact size means it doesn’t take up too much space in our house. It also heats up very quickly.

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Great product and excellent customer service

I ordered a Nook Elite with the expectation of having to wait 3 weeks for the rental to be delivered but they contacted me within a few days and it was delivered the very next day.
The delivery men were great and very professional. The whole process was seamless and I’m very happy with my sauna.

6 March 2025
Unprompted review
Rated 5 out of 5 stars

Think it’s to good to be true?

You may see the ad and think to yourself it’s too good to be true! But it’s genuine, I signed my agreement on a Thursday and by Monday morning I had my sauna installed. For only $59 per week I get unlimited usage!

You would be charged at least $40 for a 30-45min sauna in a recovery centre! That’s $280 a week if used everyday!

Unreal value for money and a great company to deal with.

13 March 2025
Unprompted review
Rated 5 out of 5 stars

We rented for a month and will…

We rented for a month and will definitely be doing it again. Great communication when delivering and picking up, such a fantastic idea to be able to rent. Sauna was brand new and very easy to use. Highly recommended

20 December 2024
Unprompted review
Rated 5 out of 5 stars

2 person elite sauna

My husband and I are absolutely loving our 2 person elite sauna. We’ve been using it almost every day since we received it. The sauna is so nice and well built and we both feel amazing after we use it. Best thing I've purchased in a long time. The company are excellent to deal with. They have exceeded all our expectations.

16 December 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend, service excellent.

We are absolutely happy with our sauna. Th ability to rent before buying is great. The sauna is so good! The service from nook is amazing . Their communication is so professional. Their service is excellent. Installation was seamless. All staff are professional and pleasant. A great company and product. Highly recommend.

13 October 2024
Unprompted review
Rated 5 out of 5 stars

Rent a sauna were amazing to deal

Rent a sauna were amazing to deal
With! Communicated very well, delivered ontime
Their delivery guy was exceptional and everything was seamless
Sauna is great and I’m saving $ every week by renting instead of going to venues and paying
They just need to do ice baths too….!! Best service I’ve received in a long time

12 December 2024
Unprompted review
Rated 5 out of 5 stars

I did a lot of research and reviews of…


I did a lot of research and reviews of sauna companies and decided to try this one.
From the moment I Enquired about a sauna to the day it arrived communication was awesome.
The guys that came and installed the unit were on time, efficient, knowledgeable and most of all passionate about the product and what they do.
Can’t recommend they more highly.

25 October 2024
Unprompted review

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