RentalCover.com Reviews 

22,589
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 4,957 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the straightforward and easy process for filing claims, appreciating remarkably fast response times and quick approval. Many consistently report prompt and full payments or refunds, often within a few days, making the overall service highly satisfying and leading them to recommend the company. However, some customers noted communication issues, reporting ignored emails and claims taking weeks to process. Others experienced delays in receiving refunds or had claims declined due to specific conditions, like lacking a police report, or received less than expected.

What people talk about most

Claim

Reviewers mention positive feedback about the claim process, often describing it as easy, straightforward,... See more

Service

People report positive experiences with service, with many expressing satisfaction and gratitude for the... See more

Payment

Customers consistently note positive experiences with payment, highlighting the speed and ease of the... See more

Response time

Customers had positive experiences with response times, with many reporting quick turnarounds for claims and... See more

Refund

Consumers generally report positive experiences with the refund process, often describing it as quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Price was fair, and we ended up needing it when we were hit on our return journey! The process of getting a submitting our claim was straight forward, the communication was quick and thorough, and eve... See more

Rated 5 out of 5 stars

I took RentalCover on a whim for a car rental in Europe. A scratch in the door from a very tight garage exit resulted in a bill of over $3,000. I had low expectations for coverage based on my prior ex... See more

Rated 5 out of 5 stars

Brilliant company to deal with. We needed to make a claim, after Green Motion stated we damaged the hire car ( we do not believe we did, and would never use them again) We filled in a very strait... See more

Rated 5 out of 5 stars

I have used RentalCover.com for over 5 years when hiring cars, saving me 50-70% against the cover offered by the rental companies. Recently I needed to make a claim, the process was easy, response cam... See more


Company details

  1. Insurance Agency
  2. Auto Insurance Agency

Written by the company

RentalCover.com provides complete protection for your rental vehicle, at a fraction of the cost charged by rental car companies. We offer much better car hire coverage with zero excess. Be fully covered with no exclusions unlike other waivers offered where a customer would usually need to pay significantly more to cover windscreen, keys, underbody, tires etc. Our claims are processed in 1-3 days plus we have a 100% free cancellation guarantee up until 24h before pick-up.

Don’t let rental car damage cost you thousands!

Written by the company

Get full bumper-to-bumper protection with $0 deductible for any rental car or car share or motorhome worldwide for $134 less† than Collision Damage Waiver at the rental desk.
RentalCover.com provides complete protection against theft and costly damage to your rental vehicle, at a significant savings to the rates charged by rental car companies. Get the peace of mind that comes from knowing that a small scrape won’t turn into thousands of dollars of repair costs and fees. We provide even more complete protection than the loss or collision damage waiver offered by leading rental car companies, at a fraction of the price.
Compatible with ANY rental car company WORLDWIDE!

50% cheaper than the insurance offered at the rental desk

If you find a cheaper policy just email us the quote and we will beat it.

If you find a cheaper policy just email us the quote and we will beat it.
We also have an unconditional return policy, you can modify, extend/reduce and cancel any policy before the trip commencement date and receive a full refund.

Contact info

4.8

Excellent

TrustScore 5 out of 5

23K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(22,589)

6,006 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Complete cover where others exclude

We have used Rental Cover two times now on holiday trips we have done and we found their rates to be way more competitive than the other options and they include more cover where others exclude things ( like windscreens and tyres)
Sadly on one european trip we had to make a claim also for a slight bump on the rear bumper made (out of our control) but it was great we had a no excess policy to cover the low price repair. The claim process went well and was paid promptly.
I will
Continue to use Rental cover when ever I hire a vehicle domestically or internationally and are happy to recommend them. - thankyou Chez S Australia

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Fast Claim processing

Fast, reliable service. My claim was approved and paid within 36 hours.
I’m using this car insurance for the last 4 years, never got disappointed

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful

It was very easy and straightforward to file a claim via my account on their website. Confirmation was swift and to the point. Thanks.

5 July 2026
Unprompted review
Rated 5 out of 5 stars

Fast

Fast, simple and easy. No fine print. Great experience. Payment process was easy. We'll use in the future

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Happy Customer !!

Had an incident when returning the rental car leading to a charge to my card. Did a claim late evening, got a positive reply the next morning and payment on my account the day after.
Cannot expect better than that.
I will for sure sign on to the same agreement the next time !!!

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing ! I had an issue with my car and just in 3 days , I got my refund ! Totally recommend 🙌🏼

10 July 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look