Rental Cars UAE Reviews 

281
TrustScore 4 out of 5

3.9

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Rated 2 out of 5 stars

Bad experience - must avoid I booked through a third-party rental comparison site, and while the price looked attractive, the actual experience was extremely the worst. I had to travel 15 k... See more

Rated 5 out of 5 stars

i have accidentally called this company and spoke to a person called Sham.. amazing service!!! he is a real gentleman honest authentic straight forward and extremely helpful! it happens to be that the... See more

Company replied

Rated 3 out of 5 stars

I found this website through a Google search. They appear big and professional, but two web forms didn't result in call back and when I phoned the next morning to make an enquiry, the person who answe... See more

Rated 5 out of 5 stars

This is my 3rd month for amex car rental so far soooo goooddd ...this amex ca rental recommended to all who wants to rent a car...this comany is perfect for you guys they are all professionals.highly... See more

Company replied

Company details

  1. Car Rental Agency

Written by the company

Rent a car Dubai : We offer Car Rental Dubai with unparalleled customer service. Get the cheapest Car Hire today from Rental Cars UAE


Contact info

3.9

Great

TrustScore 4 out of 5

281 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 54% of negative reviews

Typically replies within 1 month

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3.9

All reviews

(281)

47 reviews in the last 12 months

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Rated 5 out of 5 stars

The service was great from start to…

The service was great from start to finish. Mahnoor was very helpful with my queries. And I would truly recommend the company for hiring cars in the country. Thank you so much for all your help and support

26 December 2025
Unprompted review
Rated 5 out of 5 stars

I have used this service a number of…

I have used this service a number of times over the last 2 years. Everything is very merriment and never any trouble. Always accomidate requirements. Car quality excellent and pick up drop off always on time. Excellent service.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Today I got my self drive car from…

Today I got my self drive car from rentalcaruae.com in dubai to go around the city. Overall experience of selecting the car, getting the car delivered and the paper work process was straight forward. The cost is also well optimized based on your selection and budget.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Good and fast service

Good and fast service, deliver in the same day, car is in good condition

9 February 2026
Unprompted review
Rental Cars UAE logo

Reply from Rental Cars UAE

We are delighted to know that you had a positive experience with our service. We truly appreciate you take the time to share your feedback. Your support means a lot to our team!

Rated 5 out of 5 stars

good service special mr MOHAMED AHMED…

good service special mr MOHAMED AHMED asisit my very well ty

7 February 2026
Unprompted review
Rental Cars UAE logo

Reply from Rental Cars UAE

We are delighted to know that you had a positive experience with our service. We truly appreciate you take the time to share your feedback. Your support means a lot to our team!

Rated 5 out of 5 stars

Good service and delivery

7 February 2026
Unprompted review
Rental Cars UAE logo

Reply from Rental Cars UAE

We are delighted to know that you had a positive experience with our service. We truly appreciate you take the time to share your feedback. Your support means a lot to our team!

Rated 4 out of 5 stars

Clean vehicle and in immaculate…

Clean vehicle and in immaculate condition.

7 February 2026
Unprompted review
Rental Cars UAE logo

Reply from Rental Cars UAE

We are delighted to know that you had a positive experience with our service. We truly appreciate you take the time to share your feedback. Your support means a lot to our team!

Rated 1 out of 5 stars

Terrible post-service experience

Need to modify this review as after more than 40 days I haven't received back my deposit (paid promptly wit credit card -> 1500 aed) and just now, after countless pushes from my side, company is forcing me to accept a cheque to be collected at my expenses. TERRIBLE customer caring experience

Flawless and swift service. Car in line with expectation and very clean (child car seat too)

2 February 2026
Unprompted review
Rental Cars UAE logo

Reply from Rental Cars UAE

We are delighted to know that you had a positive experience with our service. We truly appreciate you take the time to share your feedback. Your support means a lot to our team!

Rated 5 out of 5 stars

They gave good service to replace the…

They gave good service to replace the car I had.

4 February 2026
Unprompted review
Rental Cars UAE logo

Reply from Rental Cars UAE

We are delighted to know that you had a positive experience with our service. We truly appreciate you take the time to share your feedback. Your support means a lot to our team!

Rated 1 out of 5 stars

I was renting a car from the for 2…

I was renting a car from the for 2 months but they never returned my deposit and stopped answering calls overall

4 April 2025
Unprompted review
Rental Cars UAE logo

Reply from Rental Cars UAE

We sincerely apologize for the inconvenience you experienced. Please be assured that your matter is being handled on a priority basis and we are working to resolve it as soon as possible.

Rated 5 out of 5 stars

Professional Cooperative and…

Professional Cooperative and Supportive! Highly recommended!

4 February 2026
Unprompted review
Rental Cars UAE logo

Reply from Rental Cars UAE

We are delighted to know that you had a positive experience with our service. We truly appreciate you take the time to share your feedback. Your support means a lot to our team!

Rated 5 out of 5 stars

I was impressed by the level of…

I was impressed by the level of services that I received.
I needed to rent a car very fast and it took literally 30 minutes to agree on the model of the vehicle. Afterwards it was delivered to my location in an hour.
If you are looking for a hustle-free experience with car rental in UAE, this is the place to go!

31 January 2026
Unprompted review
Rental Cars UAE logo

Reply from Rental Cars UAE

We are delighted to know that you had a positive experience with our service. We truly appreciate you take the time to share your feedback. Your support means a lot to our team!

Rated 3 out of 5 stars

I have had the car for sometime and…

I have had the car for sometime and want to change but there always seems to be non available. For long term customers this should be a priority.

31 January 2026
Unprompted review
Rental Cars UAE logo

Reply from Rental Cars UAE

Thank you for your loyalty and for sharing your concern. We truly value our long-term customers. Please be assured that your matter is being handled on a priority basis and we are working to resolve it as soon as possible.

Rated 5 out of 5 stars

Best Car Rental in Dubai

We renewed our contract with AMEX car rentals for the second month as we have had excellent experience with them. Thanks to John for arranging the renewal, which was very professionally and diligently executed by Shahzad Ahmed by delivering the renewal contract to us. Shahzad was exceptionally polite, professional and meticulous. Thanks to the whole AMEX car rental team!

31 January 2026
Unprompted review
Rental Cars UAE logo

Reply from Rental Cars UAE

We are delighted to hear that you had a positive experience with our service. We truly appreciate you take the time to share your feedback. Your support means a lot to our team!

Rated 5 out of 5 stars

Good service oriented company with…

Good service oriented company with professional manner of handling customers and I think the best rates. Made a booking online around 10.30 PM, money was charged to my credit card, the website after payment glitched and I did not reach the payment confirmation page or receive any email confirmations. I was worried for a possible scam but they called me first thing in the morning and arranged delivery of the car the same day. Thank you Shyam for being so friendly. One thing the company ca improve at is the option of picking up the car yourself without having to pay the pick up and drop charges. I still have the car and if any changes to my review, will edit so I can contribute toward helping other customers looking to deal with Amex car rental company.

31 January 2026
Unprompted review
Rental Cars UAE logo

Reply from Rental Cars UAE

We are delighted to know that you had a positive experience with our service. We truly appreciate you take the time to share your feedback. Your support means a lot to our team!

Rated 5 out of 5 stars

Amazing customer service and support

Amazing customer service and support. Thanks!

30 January 2026
Unprompted review
Rental Cars UAE logo

Reply from Rental Cars UAE

We are delighted to know that you had a positive experience with our service. We truly appreciate you take the time to share your feedback. Your support means a lot to our team!

Rated 5 out of 5 stars

Fast delivery

Fast delivery

29 January 2026
Unprompted review
Rental Cars UAE logo

Reply from Rental Cars UAE

We are delighted to know that you had a positive experience with our service. We truly appreciate you take the time to share your feedback. Your support means a lot to our team!

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