Remedy Meds Reviews 

13,455
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 7,886 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the dedicated medical staff and practitioners for their overall helpfulness, clear communication, and the truly exceptional support provided throughout their entire weight loss journey. People also deeply appreciate the consistently quick response times, attentive listening during medical consultations, and the exceptionally smooth appointment scheduling experiences with professionals. Some reviewers were not happy with recurring billing cycles and frustrating reimbursement processes when handling unexpected account issues or subscription updates. A few consumers also mentioned difficulties resolving subscription charges, experiencing communication barriers with support teams, or encountering strict administrative documentation requirements.

What people talk about most

Staff

Consumers find staff to be positive, knowledgeable, and attentive during consultations. Reviewers highlighted... See more

Service

Reviewers highlight positive aspects of service, noting that providers are punctual, compassionate, and clear... See more

Customer service

Customers had positive experiences with customer_service, noting that representatives are helpful, friendly,... See more

Product

Reviewers mention positive feedback about product, noting that medications work really well and help achieve... See more

User experience

Clients share positive opinions on user_experience, highlighting a great and wonderful overall journey.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was recommended to Remedy Meds by a coworker. There was no hassle getting signed up, getting an interview with a doctor, and my medicine arriving quickly and on-time. When calling, had to call ab... See more

Company replied

Rated 5 out of 5 stars

Always nice to me. Answers all my questions. Available within 20 minutes of me setting up appointment. Very good at letting you know where they are at in the process of handling your request for refil... See more

Company replied

Rated 5 out of 5 stars

My experience has been great so far. I was a little leary at first but as I received texts and email from Remedy Meds I realized their communication was better than perfect. I feel very well taken car... See more

Company replied

Rated 5 out of 5 stars

Remedy Meds is the third GLP1 provider I've tried since beginning my weight loss journey late last year. And so far, they are the most responsive. My initial televisit was scheduled the same day... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

13K reviews

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4.6

All reviews

(13,455)

7,244 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I’ve been trying to get a new prescription

I’ve been trying to get a new prescription for two weeks. Spoken to 6 different customer service agents, multiple medical assistants, and had an order processed but my tracking number was incorrect and the package has still not arrived. I’ve already received one warm package and I’m sure this will be the same. 300 dollars and terrible service. TBD whether this package will be warm again.

23 July 2026
Unprompted review
Remedy Meds logo

Reply from Remedy Meds

We appreciate your feedback and are sorry to hear about your experience. We take your concerns seriously and we're looking into this matter to see how we can improve our services.

Rated 5 out of 5 stars

Today the clinician recommended…Maintainance dose She was very informative. I am an RN advanced practice educator and value her input.

Today the clinician recommended maintainance dose since i am under my BMI, good thought because I had no idea they had that. Not all clinicians are alike. That could have been brought up way earlier. But I am happy with Remedy meds.

8 August 2026
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Reply from Remedy Meds

We're glad to hear that your clinician provided a helpful recommendation regarding your maintenance dose. We appreciate your feedback and are happy that you're pleased with our services.

Rated 1 out of 5 stars

I’m extremely very bad with my…

I’m extremely very bad with my experience with Remedy Meds. I was given one set of expectations by their clinicians, but my experience ended up being completely different. I went months without receiving my medication, and when I contacted customer support to find out what was going on, I was told I needed another consultation because I hadn’t been taking the prescription for an extended period. What frustrated me even more was being told I couldn’t simply have my prescription sent or cancel the service. After paying for the service and expecting consistent support, I feel like I was left with no reasonable solution. The whole experience has left me feeling misled and very dissatisfied.

21 April 2026
Unprompted review
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Reply from Remedy Meds

Our team would like to follow up with you in regard to this experience, please accept our request for more information sent through Trust Pilot.

Rated 5 out of 5 stars

I had a face to face appointment with a…physician's assistant

I had a face to face appointment with a physician's assistant. I was having a severe issue with constipation and she was quick to tell me exactly how to remedy this.
She gave me several suggestions and I really appreciated her feedback.
Thank you Remedy Meds for keeping me in touch with a medical professional.

7 August 2026
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Reply from Remedy Meds

We're so glad to hear that your appointment with the physician's assistant was helpful and that you received clear suggestions for your issue. It's wonderful that you appreciated the feedback!

Rated 5 out of 5 stars

My experience has been great so far

My experience has been great so far. I was a little leary at first but as I received texts and email from Remedy Meds I realized their communication was better than perfect. I feel very well taken care of this far ( 2 weeks in ) I'm excited for my next dosing and can't wait to see where this takes me.

25 July 2026
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Reply from Remedy Meds

We're so happy to hear that your experience has been great so far! It's wonderful to know that our communication has made you feel well taken care of. We're excited for your journey and look forward to your continued progress.

Rated 5 out of 5 stars

Very informative

Very informative. Explained everything. Helped me quickly.

8 August 2026
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Reply from Remedy Meds

We're glad we could provide you with clear information and quick assistance. We appreciate your positive feedback!

Rated 5 out of 5 stars

Excellent streamlined service at affordable Cost

Easy to make appointment and reschedule it if needed. Almost instantaneous email replies to messages with options to call live person if needed. Provider was on time, compassionate and clear.

7 August 2026
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Reply from Remedy Meds

We're so happy to hear that making and rescheduling appointments was easy for you! It's wonderful that our email replies were almost instantaneous and that your provider was on time, compassionate, and clear.

Rated 5 out of 5 stars

My clinician was very helpful

My clinician was very helpful. She answered all my questions and gave me good advice.

7 August 2026
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Reply from Remedy Meds

We're so happy to hear that your clinician was very helpful and provided you with good advice. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Wonderful appointment

Wonderful appointment
Dr was so nice and understanding and listened to my needs

7 August 2026
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Reply from Remedy Meds

We're so happy to hear that your appointment was wonderful and that our doctor was nice, understanding, and attentive to your needs. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

So far it has been an easy process

So far it has been an easy process, the Clinician was listening to me understanding my journey and struggles.

7 August 2026
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Reply from Remedy Meds

We're so glad to hear about your positive experience with our clinician. We appreciate you sharing your journey with us.

Rated 5 out of 5 stars

I had left one reason was my dad died…

I had left one reason was my dad died and the it was just to expensive. I always recieved the care and understanding from doctors and the medication worked really well for me. I hate that I have to start from scratch but its ok. thanks for making it easy for me to come back.

7 August 2026
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Reply from Remedy Meds

We are truly sorry to hear about your loss. We appreciate your kind words about the care and understanding you received, and we're glad the medication was effective. We understand your feelings about starting over, and we're here to support you.

Rated 5 out of 5 stars

The product is delivered fast and in…

The product is delivered fast and in perfect condition.
The company continues to provide excellent customer service.

5 August 2026
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Reply from Remedy Meds

We're so pleased to hear that your product arrived quickly and in perfect condition! We truly appreciate your kind words about our excellent customer service.

Rated 5 out of 5 stars

Provider was on time for appointment

Provider was on time for appointment. She was very nice, personable and knowledgeable. She was great to work with.😀

7 August 2026
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Reply from Remedy Meds

We're so happy to hear that your provider was on time, personable, and knowledgeable! We appreciate your kind words.

Rated 5 out of 5 stars

The doctor was very easy to work with…

The doctor was very easy to work with answer all my questions. Thank you so much!

7 August 2026
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Reply from Remedy Meds

We're so glad to hear that our doctor was easy to work with and answered all your questions. Thank you for your kind feedback!

Rated 5 out of 5 stars

Physician appointment was efficient

Physician appointment was efficient, professional and all my questions that I had at the time were answered.

7 August 2026
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Reply from Remedy Meds

We're so pleased to hear that your physician appointment was efficient and professional, and that all your questions were answered. We appreciate you sharing your positive experience!

Rated 5 out of 5 stars

Great Healthcare Provider Assistance

The Healthcare Provider ensured that my questions were answered and assisted competently with my needs.

7 August 2026
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Reply from Remedy Meds

We're so pleased to hear that your healthcare provider ensured all your questions were answered and competently assisted with your needs. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

I was nervous about this

I was nervous about this, but the provider put me at ease!

6 August 2026
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Reply from Remedy Meds

We're so glad our provider made you feel comfortable. Your peace of mind is important to us.

Rated 5 out of 5 stars

Dramatically better experience than I've had with my normal doctor

After having a traumatic experience with a doctor locally who made me feel absolutely awful, I can happily say my visit with the clinician today was the polar opposite! She was both knowledgeable and attentive, She answered any questions I had and never made me feel like there was a rush to "move on" to someone else!

6 August 2026
Remedy Meds logo

Reply from Remedy Meds

We're so happy to hear that your visit with our clinician was such a positive experience, especially after a difficult previous encounter. It's wonderful to know that she was knowledgeable, attentive, and took the time to answer all your questions without making you feel rushed.

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