Speedy acknowledgement of order and details of processing of order. Extra speedy of despatch of order and again explanation of courier pick up and nec minute my goods had arrived. Fastest delivery... See more
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Review summary
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Lynette and Yurina at the airport location were amazing and super helpful and kind, loved their energy and enthusiasm. The sweet store had an amazing range of products and delicious fudge. Highly reco... See more
Company replied
The shop was superb in its communication with me at all stages from when I ordered on 16th Nov. and when the goods were received on 19th Nov. What's more the sweets I ordered were exactly what I was... See more
I bought a selection of individual fudge flavours. All were delicious. I have also purchased two selection boxes for friends for Christmas. A great product.
Company replied
Company details
Written by the company
A retail confectionery experience with destination traditional sweet shops, online shopping and wholesale division, presenting an extensive international product range and a vast array of scrumptious homemade fudge.
Contact info
PO Box 217, 9302, Arrowtown, New Zealand
- +6434098656
- websales@remarkablesweetshop.co.nz
- remarkablesweetshop.co.nz
4.8
Excellent
351 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Great service
Great service! The order processing was fast and I received my order much sooner than anticipated.
3 February 2025
Excellent customer service
Excellent customer service. There was confusion with address but after correcting it they delivered in second attempt.
27 January 2025
Remarkably swift fulfilment of the…
Remarkably swift fulfilment of the order! Very nice fudge too!
20 December 2024
Fantastic service …
Fantastic extra effort to include valentine message on decorative paper! Product arrived quickly and in excellent condition, with a couple of sample sweets extra!
24 January 2025
Excellent service and prompt delivery
Excellent service and prompt delivery. Changes to order made without any fuss nor delay :)
27 January 2025
I got the wrong order
I got the wrong order, I didn’t get my wax candies and I was sent some kind of bubble gum.
3 January 2025
Reply from Remarkable Sweet Shop
Hi Shontae, very sorry to hear this. Did you contact our team to rectify the problem? We are obviously happy to send out the correct order at no extra charge 😀
Airport Sweet Shop
The assistants are so helpful and nice and the selection is, as usual, amazing.
13 January 2025
Unprompted review
I’ve got the wrong lollies I order…
I’ve got the wrong lollies I order super mix haribo and got starmix haribo although the delivery was very fast.
26 December 2024
Reply from Remarkable Sweet Shop
Hi there, thank you for your review. If you can kindly email admin@rss.co.nz - so we can help you further that would be great.
You managed to send the chocolates in…
You managed to send the chocolates in time for Xmas and I was informed throughout on their delivery which was amazing, I also couldn't get them from anywhere else in New Zealand so that was so great. My wife was super excited on Xmas Day as they are her favorite.
19 December 2024
Easy to find and easy to use your web…
Easy to find and easy to use your web site... tracking info was " real" and the chocolates arrived on time.. Great service.
17 December 2024
Good quality, but no unmarked packaging for december
Good packaging and the sweets were in great condition. The only thing I would say is maybe it would be good to offer unmarked packaging during December for people getting them as Christmas presents. My partner saw the packaging and it kind of ruined the surprise. It’s not a big deal but it might be a nice idea.
19 December 2024
Highly recommend for yourself or for a gift
Ordered from Australia as a gift for friends within NZ. The team at Remarkable Sweet Shop wrote a little note on the packing slip and made sure no prices were present as I left a note that it was a gift. The recipient loved them! Great customer service, speedy processing, tasty treats! Highly recommend.
1 December 2024
Highly recommend!
Thank you to a fantastic store who went over and above with my internet order. Very friendly customer service too. I would highly recommend!
19 December 2024
Great gift
I purchased a selection of dark chocolate items for a gift, it was received by Christmas and was very much enjoyed
21 December 2024
Great service
13 December 2024
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