A beautiful little shop and it was filled with amazing items that I had never seen before and they had an amazing variety of brands and products that were really unique and it was a life changing expe... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Lynette and Yurina at the airport location were amazing and super helpful and kind, loved their energy and enthusiasm. The sweet store had an amazing range of products and delicious fudge. Highly reco... See more
Company replied
What a wonderful little sweet shop at the airport! Such friendly service and a great range of lollies and the tastiest smoothest fudge! Love the taste tests and looking forward to enjoying my selectio... See more
Company replied
Speedy acknowledgement of order and details of processing of order. Extra speedy of despatch of order and again explanation of courier pick up and nec minute my goods had arrived. Fastest delivery... See more
Company details
Written by the company
A retail confectionery experience with destination traditional sweet shops, online shopping and wholesale division, presenting an extensive international product range and a vast array of scrumptious homemade fudge.
Contact info
PO Box 217, 9302, Arrowtown, New Zealand
- +6434098656
- websales@remarkablesweetshop.co.nz
- remarkablesweetshop.co.nz
4.8
Excellent
344 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delicious fudge
Delicious fudge! Was served by Lynette and a delightful work experience student called Charlie who very kindly helped me spend my last few New Zealand dollars.
12 June 2026
Unprompted review
Reply from Remarkable Sweet Shop
Thank you for your review! We are so happy that you enjoyed your time in our little shop and found some scrumptious items to take back with you! We hope to see you again soon.
I was jsut browsing and Lynette on…
I was jsut browsing and Lynette on Wednesday 10th give us for try some flavours. She is so nice and generous
I tried de crème brûlée and biscoff
It’s so tasty and for sure I’ll come back
10 June 2026
Unprompted review
Reply from Remarkable Sweet Shop
Thank you for your sweet review! We do favour creme brulee and biscoff cheesecake fudge aswell! We will be sure to Lynette know of your appreciation.
Keira was amazing
Keira was amazing, so helpful & knowledgeable, she gave us superior customer service with a smile. Great attitude, definitely an asset to the store
Keep up the good work 👍🏽
10 June 2026
Unprompted review
Reply from Remarkable Sweet Shop
Thank you for your review and kind words! We love that Keira gave you such superior service!! We hope that you enjoyed your time in Queenstown and look forward to seeing you again soon!
It was amazing service and an amazing…
It was amazing service and an amazing store with lots of options
8 May 2026
Unprompted review
Reply from Remarkable Sweet Shop
Thank you so much for your lovely review! We're so pleased you enjoyed both the service and the wide range of sweet treats we have available. Our team loves helping customers discover new favourites, so your kind words mean a lot to us. We hope to see you back in store again soon for another sweet visit!
If you love sweets
If you love sweets, this place is basically heaven. The Remarkables Sweet Shop at Queenstown Airport has an insane variety of lollies and treats, and the fudge is honestly incredible. Everything looked fresh and there were so many options to choose from. The customer service was really friendly and welcoming too, which made the experience even better. Will definitely be visiting again.
7 May 2026
Unprompted review
Reply from Remarkable Sweet Shop
Thank you so much for your lovely review! We're so happy to hear you enjoyed your visit to our Queenstown Airport store. We love creating a fun and memorable sweet shop experience!
Our team will be thrilled to hear your kind words about their friendly service too. We can’t wait to welcome you back for another sweet visit soon!
Went to the Airport store before our…
Went to the Airport store before our flight, and had and extremely friendly, welcoming, all round great experience.
27 April 2026
Unprompted review
Reply from Remarkable Sweet Shop
Thank you for the 5 star review and kind words! So glad you popped into our airport store before your flight 😊 We love hearing you felt welcomed—it’s what we aim for every time. Safe travels and see you again!
The airport store
The airport store, was so good! The service was phenomenal and the Flaming Anus Chocolate was a treat ❤️
10/10 experience
26 April 2026
Unprompted review
Reply from Remarkable Sweet Shop
Thank you so much for your review! We’re so glad you loved the airport store—and yes, the Flaming Anus Chocolate definitely leaves an impression 🔥😉 Hope to see you again for another cheeky treat!
Beautiful service
Beautiful service! Delicious handmade fudge! A lovely welcome into Queenstown Airport.
26 April 2026
Unprompted review
Reply from Remarkable Sweet Shop
Thank you for your 5 star review! So happy that you had such an enjoyable experience with us!
Great Experience
Went to the airport one - Lynette was very lovely, personable and helpful! Pointed us to everything we needed
22 April 2026
Unprompted review
Reply from Remarkable Sweet Shop
Thank you for your sweet 5 star review! We are delighted to hear that you had a wonderful experience with us and with our Oompa Loompa Lynette! We will be sure to let her know!
Fantastic shop and amazing staff
Fantastic shop and amazing staff, with a special thanks to Lynette.
21 April 2026
Unprompted review
Reply from Remarkable Sweet Shop
Thank you for the sweet review! Lynette is a great asset to our sweet shop!! we'll be sure to let her know of your kind words!
Lynette was super friendly and we had a…
Lynette was super friendly and we had a great experience. Thank you it is refreshing when there is good customer service and you can tell someone lives their job.
1 April 2026
Unprompted review
Reply from Remarkable Sweet Shop
Thank you for your sweet 5star review and lovely comment about Lynette! She is a fabulous super star at our Airport shop! We are so happy that you had such a wonderful experience and hope to see you again one day soon!
Delightful service from Lynette at the…
Delightful service from Lynette at the airport shop xx very friendly and made great recommendations!
26 March 2026
Unprompted review
Reply from Remarkable Sweet Shop
Thank you for the sweet 5star review! We are happy that Lynette's hospitality provided you with great service and fabulous recommendations! We hope to see you again soon!
Lynette at the airport store was super…
Lynette at the airport store was super helpful. I tried soo many fudge favourites…. Highly recommend the biscoff one!
23 March 2026
Unprompted review
Reply from Remarkable Sweet Shop
Thank you for your sweet review! We will be sure to let Lynette know that you had a fabulous experience at our Airport shop 😊 Our Biscoff fudge is definately a keeper!
Lynette and Yurina are amazing
Lynette and Yurina at the airport location were amazing and super helpful and kind, loved their energy and enthusiasm. The sweet store had an amazing range of products and delicious fudge. Highly recommend
4 February 2026
Unprompted review
Reply from Remarkable Sweet Shop
Thank you for your sweet review!! We are so happy that our fabulous staff helped you find your favourite items or new favourite!!
Reply from Remarkable Sweet Shop
Thank you for the 5 star review. If you would like to email admin@rss.co.nz to advise more detail in your comment that would be great 😊
Great fudge
The fudge was delicious, arrived quickly, and was well packed. Love the huge range of flavours offered.
7 November 2025
Best fudge in the world
Best fudge in the world. I use to live in Queenstown and would always treat myself to a piece of Crème Brûlée fudge. Having just returned to NZ for a few months I made sure to stock up, it’s just as good as I remembered and ordered a few big chunks to take back to the uk. Cut it down and freeze… oh my god… I now have it to last me till my next trip back to NZ! Thank youuu
2 October 2025
Lovely!!!
So lovely to interact with online, very helpful in making decisions for Christmas and very quick shipping to Sydney.
27 October 2025
Speedy acknowledgement of order and…
Speedy acknowledgement of order and details of processing of order.
Extra speedy of despatch of order and again explanation of courier pick up and nec minute my goods had arrived. Fastest delivery I have ever had and thank you and Christmas Greetings to you all
30 November 2025
The shop was superb in its…
The shop was superb in its communication with me at all stages from when I ordered on 16th Nov. and when the goods were received on 19th Nov. What's more the sweets I ordered were exactly what I was expecting. I have now book marked RSS and will use them again in the future.
16 November 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.