Speedy acknowledgement of order and details of processing of order. Extra speedy of despatch of order and again explanation of courier pick up and nec minute my goods had arrived. Fastest delivery... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Lynette and Yurina at the airport location were amazing and super helpful and kind, loved their energy and enthusiasm. The sweet store had an amazing range of products and delicious fudge. Highly reco... See more
Company replied
The shop was superb in its communication with me at all stages from when I ordered on 16th Nov. and when the goods were received on 19th Nov. What's more the sweets I ordered were exactly what I was... See more
I bought a selection of individual fudge flavours. All were delicious. I have also purchased two selection boxes for friends for Christmas. A great product.
Company replied
Company details
Written by the company
A retail confectionery experience with destination traditional sweet shops, online shopping and wholesale division, presenting an extensive international product range and a vast array of scrumptious homemade fudge.
Contact info
PO Box 217, 9302, Arrowtown, New Zealand
- +6434098656
- websales@remarkablesweetshop.co.nz
- remarkablesweetshop.co.nz
4.8
Excellent
351 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lynette was welcoming
Lynette was welcoming, friendly and made my experience really enjoyable!
5 July 2025
Unprompted review
Reply from Remarkable Sweet Shop
So lovely to hear that you enjoyed your experience at one of our stores! Thank you for letting us know
Lynette was incredible
Lynette was incredible, her helpful manner and store knowledge is fantastic. Best personality I have stuck here in Queenstown.
Will definitely come back and thank you.
5 July 2025
Unprompted review
Reply from Remarkable Sweet Shop
Thank you for your lovely review! We look forward to seeing you again soon!
Reply from Remarkable Sweet Shop
Thank you for your sweet review!
Best fudge ever
"It's the best fudge I've ever had" - my 9 year old. Thanks Lynette at the Queenstown Airport shop
4 July 2025
Unprompted review
Reply from Remarkable Sweet Shop
thank you for your sweet review! Lovely to hear you enjoyed our fudge! We love it too :-) Hope to see you again soon!
Lupe and Lynette are the best!!
Lupe and Lynette are the best!!! Makes your airport waiting time a joy :) Visit the airport remarkables sweet shop!
4 July 2025
Unprompted review
Reply from Remarkable Sweet Shop
Thank you for your sweet review! So happy that you enjoyed your time in our airport store!
Great positive service from Lynette and…
Great positive service from Lynette and great fudge! (at the airport)
4 July 2025
Unprompted review
Reply from Remarkable Sweet Shop
Thank you for your sweet review! Lynette is amazing and so happy that you enjoyed our famous fudge!
Helena and Lynette were super friendly…
Helena and Lynette were super friendly and helpful!!
2 July 2025
Unprompted review
Reply from Remarkable Sweet Shop
Thank you for your sweet review! We're happy that you had a fabulous experience!
Lynette was absolutely amazing juggling…
Lynette was absolutely amazing juggling multiple customers and making everyone feel happy and excited to be in store.
3 July 2025
Unprompted review
Reply from Remarkable Sweet Shop
Thanks so much for your review! We're so happy that you had a great expeerience!
Amazing staff
Amazing interactive service and very friendly staff. Great knowledge and expertise in everything
3 July 2025
Unprompted review
Reply from Remarkable Sweet Shop
Thank you for your sweet review! We're so happy that you had a fabulous experience with us.
Wonderful sweet shop!
What a wonderful little sweet shop at the airport! Such friendly service and a great range of lollies and the tastiest smoothest fudge! Love the taste tests and looking forward to enjoying my selection.
3 July 2025
Unprompted review
Reply from Remarkable Sweet Shop
Thank you for your review! we are so happy that you enjoyed your experience at our airport shop before your way out/in! we hope to see you again soon!
Sweet, helpful staff
Had a lovely staff member, Eva, look after us! Was super kind, genuine and happy to give lots of fudge tastings!
All the staff members were lovely.
What a sweet place!
Thanks again.
3 July 2025
Unprompted review
Reply from Remarkable Sweet Shop
Thank you for your review! We love our sweet Queenstown shop as well! Especially our magical sweet tree! Glad that you were able to try all of our fabulous fudge!
Server was bubbly helpful and happy
Server was bubbly helpful and happy. Great service 👏 candy conisure
3 July 2025
Unprompted review
Reply from Remarkable Sweet Shop
Thank you for your review! Glad that you had such a sweet experience in one of our stores! We hope to see you again soon.
Lynette was incredibly friendly and…
Lynette was incredibly friendly and helpful at the airport store in queesntown made the experience very nice
3 July 2025
Unprompted review
Reply from Remarkable Sweet Shop
thank you for your sweet review and kind words! We will let Lynette know and we hope to see you again soon!
Had Lynette at the Queenstown airport
Had Lynette at the Queenstown airport, lovely service, great personality, very good at her job
2 July 2025
Unprompted review
Reply from Remarkable Sweet Shop
Thank you for your review! We're so glad that you loved your experience and hope the fudge made a sweet souvenir! We will let Lynette know your sweet words too!
Lynette looked after us really well
Lynette looked after us really well. We had lots of fun and bought stuff we really enjoyed. We had already been in two other stores and this was the best.
2 July 2025
Unprompted review
Remarkables airport
Oh it was t he best i went to three today arrowhead, queenstown and the airport and airport was so nice lynnete is an angel and gave us a spicy minty ball was lovely 10/10 would do again
2 July 2025
Unprompted review
Reply from Remarkable Sweet Shop
Thank you for your review! We're glad that you enjoyed the spicy minty ball, Lynette will be so happy she gave you such a happy experience! We hope to see you again soon.
Lynette made this the best remarkables…
Lynette made this the best remarkables sweet shop we’ve visited while in New Zealand. 3rd one and love this experience.
2 July 2025
Unprompted review
Reply from Remarkable Sweet Shop
We're thrilled to hear that this was your favourite stop out of the three! Lynette will be over the moon to know she made your visit that extra special!
Reply from Remarkable Sweet Shop
Thank you for your review! We're so happy that you enjoyed your time with us! we hope to see you again soon!
Lynett was very help ful and friendly…
Lynett was very help ful and friendly at the airport store
2 July 2025
Unprompted review
Reply from Remarkable Sweet Shop
Thank you for your lovely review! We're so glad that you loved the fudge and had a great experience with Lynette! We will let her know :-)
Friendly and efficient service
2 July 2025
Unprompted review
Reply from Remarkable Sweet Shop
Thank you for your lovely review! We're so happy that you had great service!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.