Speedy acknowledgement of order and details of processing of order. Extra speedy of despatch of order and again explanation of courier pick up and nec minute my goods had arrived. Fastest delivery... See more
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Review summary
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Lynette and Yurina at the airport location were amazing and super helpful and kind, loved their energy and enthusiasm. The sweet store had an amazing range of products and delicious fudge. Highly reco... See more
Company replied
The shop was superb in its communication with me at all stages from when I ordered on 16th Nov. and when the goods were received on 19th Nov. What's more the sweets I ordered were exactly what I was... See more
I bought a selection of individual fudge flavours. All were delicious. I have also purchased two selection boxes for friends for Christmas. A great product.
Company replied
Company details
Written by the company
A retail confectionery experience with destination traditional sweet shops, online shopping and wholesale division, presenting an extensive international product range and a vast array of scrumptious homemade fudge.
Contact info
PO Box 217, 9302, Arrowtown, New Zealand
- +6434098656
- websales@remarkablesweetshop.co.nz
- remarkablesweetshop.co.nz
4.8
Excellent
351 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Airport store
Airport store. Lady was amazing. Was wonderful to see her passion and enthusiasm in her job. So helpful, warm and welcoming
13 October 2025
Unprompted review
Reply from Remarkable Sweet Shop
Our staff at the Airport are such amazing oompa loompas! 🥰 We are so glad that you received such fabulous service! we look forward to seeing you down here again!! Or get your fix on our wonderful website! 😍
Reply from Remarkable Sweet Shop
So happy that you enjoyed our website and found everything you needed! We look forward to your next order!
Awesome service great price
11 September 2025
Reply from Remarkable Sweet Shop
Thank you for your sweet review!
Great fast service and an extra treat…
Great fast service and an extra treat given 🥰
25 September 2025
Reply from Remarkable Sweet Shop
Thank you so much for your lovely words! It looks like the star rating might’ve had a little mix-up, but we’re so glad that you enjoyed the fast service and extra treat! 🍬💛
Reply from Remarkable Sweet Shop
Thank you for your review! 💛
Kids loved the sweets and service nice…
Kids loved the sweets and service nice and swift.
2 October 2025
Reply from Remarkable Sweet Shop
Thank you for your sweet review!! We're so happy that your kids enjoyed the experience and atmosphere as much as you did!!
Great service and great experience.
18 September 2025
Reply from Remarkable Sweet Shop
Thank you for your sweet 5 star review!!
Excellent communication, excellent packaging + a pleasure to trade with.
They were a pleasure to buy from. Excellent communication, excellent packaging and a pleasure to buy from from placing order to receiving goods.
18 September 2025
Reply from Remarkable Sweet Shop
Thank you for your sweet review!! We are so happy to hear you had such a fabulous experience! We look forward to making your sweet dreams a reality in your next order with us!
Website offered free trial fudge but…
Website offered free trial fudge but then gave no ability to enter a code and claim the fudge to try. Nonetheless I went ahead and ordered!
Aniseed balls were fab and raspberry fudge was also excellent.
23 September 2025
Reply from Remarkable Sweet Shop
Thank you for your review! We have a little note that pops up when you first go into our website mentioning to pop your fudge sample choice in the comments section at checkout — sorry if that wasn’t clear this time!
We’re so glad you went ahead and ordered anyway, and thrilled to hear you loved the aniseed balls and raspberry fudge. Hope to serve you another sweet order again soon! 😊🍬
Reply from Remarkable Sweet Shop
Thank you for your sweet review!! We're so happy that you had a good online experience with us
Reply from Remarkable Sweet Shop
Thank you for your sweet 5 star review!
Fantastic
Got my order quickly and efficiently without issue, great value will definitely be back
11 September 2025
Reply from Remarkable Sweet Shop
Thank you for your sweet review! We look forward to delivering to you again soon :-)
Reply from Remarkable Sweet Shop
Thank you for your sweet 5 star review! We are so happy that you have had a good experience!
Packaging issue
I bought a few things to take overseas for friends but two out of four bags had rips in them so the candy had gotten everywhere once it arrived. A bit disappointing but the candy itself is good
1 September 2025
Reply from Remarkable Sweet Shop
Hi Sam, more than happy to replace these if you'd like to drop us a line. Our sincere apologies for the burst bags!
16th birthday present for my granddaughter
Very well presented product. My granddaughter loves this product.
11 September 2025
Reply from Remarkable Sweet Shop
Thank you for your kind words! We do hope that your granddaughter had a fabulous 16th birthday celebration!!
Thoughtful packaging
Thoughtful packaging, the little box.
The enclosed lollipops were a nice and appreciated touch
1 September 2025
Reply from Remarkable Sweet Shop
Thank you for your sweet review! We appreciate you noticed the little touches :-)
So nice to have some old favourite…
So nice to have some old favourite treats, arrived quickly and in good condition.
8 September 2025
Reply from Remarkable Sweet Shop
Thank you for your sweet review!! We are so happy that you found some old favourites to make your day extra special and bring in those good memories!
Great service and delicious product
Great service and delicious product! Will buy again for sure!!!!
15 September 2025
Reply from Remarkable Sweet Shop
Thank you for your sweet review! we look forward to your next order!
Reply from Remarkable Sweet Shop
Thank you for your sweet review!! i am glad that your Father's Day gift got to you in good time!!
Don't recommend
I tried a gift box of many varieties. Found almost all to be too sweet for my taste. A few I found inedible. Would not recommend or purchase again.
15 August 2025
Reply from Remarkable Sweet Shop
Thanks for the feedback. As a sweet shop, our treats are definitely on the indulgent side — it’s what we’re known for! That said, we know taste is personal and we do have a wide range of flavours! We’d be happy to recommend something to you next time!
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