I have never been disapointed by REMAMBO, that is true Japanese customer service. With REMAMBO shopping in any Japanese online store is made easy. And since REMAMBO offered me credit card payment as a... See more
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Review summary
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Excellent Service. I highly recommend Remambo because they only needed my postal address. Other freight forwarding companies will ask for your driver's licence , passport, or other type of ID. They... See more
Company replied
I've check the shipping cost per kg and unfortunately there's is no way around, you can ship via FedEx DHL Ems , ( FedEx beiglng the cheapest) they do the work for you and even anticipating inland sh... See more
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It was a good experience, I would like for it to have a way of paying taxes from my country when doing the shipment so I don't have to wait that much for the package to get through customs. But aside... See more
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Company details
About Remambo
Written by the company
Remambo —the standard way to buy from Japan
Remambo is a Japan-based platform that provides access to Japanese online stores, auctions, and marketplaces through one account.
Over 1 million items shipped worldwide
Users can order items from Mercari, Yahoo Auctions, Rakuten, Amazon Japan, Yahoo Shopping, Rakuma, and many other Japanese stores, while managing purchasing, warehousing, and international shipping in one place.
Remambo enables access to rare and Japan-only products across a wide range of categories, from anime and fashion to electronics, automotive parts, and collectibles.
Founded in Japan, Remambo supports individual buyers, resellers, and businesses worldwide by handling Japan-side operations and international delivery through a single platform.
Built for reliable access to the Japanese market
Remambo is designed for repeatable, transparent, and secure purchasing from Japan. Orders are processed through our platform and delivered internationally using trusted shipping partners.
Customers around the world rely on Remambo as a dependable way to buy from Japan, from single purchases to large and ongoing orders.
remambo
reliable
The standard way to buy from Japan
Delivering goods from Japan is our priority
Remambo — saving money, sharing joy with others, and feeling secure.
Thanks to our expertise in international shopping, thousands of clients from all over the world receive their packages with the help of Remambo.
Use our shopping service and keep your parcels safe!
Contact info
Mori, 4-Chome, 1-8, 9318332, Toyama, Japan
- support@remambo.jp
- remambo.jp
4.8
Excellent
397 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good as usual
Very good as usual, items are very good protected and quickly received, be careful with import tax with ems ✌️
1 May 2026
Reply from Remambo
Quick answers and smooth handling, that’s the goal.
Glad it came through that way.
Remambo Team
Fast, efficient and kind.
Fast, efficient and kind replies to all queries I had with Remambo.
20 May 2026
Unprompted review
Reply from Remambo
Thank you!
Quick answers and smooth handling, that’s the goal. Glad it came through that way.
Remambo Team
As always a great proxy with affordable…
As always a great proxy with affordable prices and Japanese Service. Even easier than shopping in Japan by oneself.
21 May 2026
Unprompted review
Reply from Remambo
Always good to see you back.
Nice to hear it feels even easier than shopping in Japan itself.
We will keep it simple and fair on pricing.
Remambo Team
As always a great proxy with affordable…
As always a great proxy with affordable prices and Japanese Service. Even easier than shopping in Japan by oneself.
21 May 2026
Unprompted review
Reply from Remambo
Short and sweet.
Glad everything went well.
Remambo Team
Reply from Remambo
Back again, thank you for that.
Appreciate you sticking with us.
Remambo Team
Five stars esperience
Five stars esperience, communication was easy, shipping very fast and cheap.
I would recommend it!
1 May 2026
Reply from Remambo
Sounds like everything clicked.
Easy communication and fast shipping is exactly how it should be.
Thanks for the recommendation.
Remambo Team
Top for yahoo auction or website you can't get acces to
I've check the shipping cost per kg and unfortunately there's is no way around, you can ship via FedEx DHL Ems , ( FedEx beiglng the cheapest) they do the work for you and even anticipating inland shipping cost. You just have to Copy paste the link.
Packaging is superb they do take 500 yen per order sou you can stack every order on one shopping and extra repackaging for a 500 yen fee.
15 May 2026
Unprompted review
Reply from Remambo
Good breakdown, you got it exactly right.
Nice to hear the process and packing worked well for you.
Stacking orders really helps keep things efficient.
Remambo Team
Remambo the best of the best!
29 April 2026
Reply from Remambo
We will take that title.
Thanks for the support.
Remambo Team
Great service as always!
29 April 2026
Reply from Remambo
Back again, we like that.
Thanks for sticking with us.
Remambo Team
Reply from Remambo
Nice and simple.
Good to know it all landed safely and on time.
Remambo Team
Reply from Remambo
We will take that.
Thanks for the support, it means a lot to the team.
Remambo Team
Satisfied Customer
Fast, professional, and easy to use. Remambo makes buying from overseas stress-free. Their website is simple to navigate and the team executes orders immediately. I’ve even secured items that only had one unit left in stock thanks to their speed. Excellent communication and highly efficient warehouse handling.
27 April 2026
Reply from Remambo
Catching those last-in-stock items is always a race, so glad it worked out.
Nice to see everything else stayed smooth from ordering to shipping.
Appreciate you sharing this.
Remambo Team
Fast mercari
Remambo responds well to inquiries. Their mercari is quite fast. It is almost real time by the time you pay the order.
24 April 2026
Reply from Remambo
Good to hear the responses were quick and Mercari orders went through almost instantly.
That speed matters, especially with popular items.
Thanks for pointing it out.
Remambo Team
Great custom/pre-order and customer…
Great custom/pre-order and customer support and shipping timing, excellent service and would use again
23 April 2026
Reply from Remambo
Preorders can sometimes turn into a mess, so it is great that everything went smoothly from start to finish.
Thanks for trusting us with it.
Remambo Team
Remambo Haul Review
Remambo Haul Review – My Latest Finds!
I recently received my Remambo haul and I’m honestly really impressed with the overall experience. The products arrived well-packaged and in perfect condition, and the quality exceeded my expectations for the price. Each item feels thoughtfully made, and you can tell there’s attention to detail in both design and materials.
Shipping was smooth and fairly quick, and the packaging was secure without being excessive. I especially appreciated how everything matched the descriptions online—no surprises, just solid value. This haul definitely made me curious to explore more from Remambo in the future.
#remambo #remambohaul #shoppingfinds #haulreview
17 April 2026
Unprompted review
Reply from Remambo
Sounds like a good haul.
Glad everything arrived as expected and in good shape.
Hope the next finds will be just as solid.
Remambo Team
Thank you for the easy and pleasant…
Thank you for the easy and pleasant deal. Very fast delivery. Great seller
23 April 2026
Unprompted review
Reply from Remambo
Happy it was smooth and quick.
Thanks for the kind words.
Remambo Team
Super Fast and Very Reasonable Prices
I was amazed at how quickly they purchased the product I had ordered, and then how quickly that it was packed and shipped. The fees are very very reasonable compared to other brands who offer forwarding services. The service is excellent quality, and I will definitely be using them again!! Thank you very much to the staff at Remambo JP.
26 March 2026
Reply from Remambo
Really glad it all moved fast and felt easy.
Good to know the fees worked for you too.
Thanks for the kind words.
Remambo Team
Second time ordering with Remambo
Second time ordering with Remambo. They always provide good and fast service. My package arrived at my pad in California quickly! I recommend them as proxy buyers for goodies in japan.
16 April 2026
Unprompted review
Reply from Remambo
Good to see you back for a second round.
Glad everything arrived quickly all the way to California.
Appreciate the recommendation.
Remambo Team
This was an amazing buying experience
This was an amazing buying experience. Read the reviews and the positive comments. Became a member, viewed hundreds of items for sale. Safely and easily loaded my purse to make my purchases. Remambo did the rest. I was so impressed with the service(s) from making sure the item is what I purchased to storing it in their warehouse. Repackaging and having it shipped to me. All very transparent! All Remambo’s services were extremely professional and affordable less than a cup of coffee in most cases. I saved hundreds of dollars on my purchases with Remambo versus a North American platform. Will shop with Remambo again and recommend them to anyone worldwide.
25 March 2026
Reply from Remambo
Sounds like you went all in from day one.
Glad the whole flow made sense, from picking items to packing and shipping.
Saving money along the way is always a nice bonus.
Appreciate the recommendation.
Remambo Team
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