ReliveX Reviews 

972
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I was skeptical about this product after having tried TENS products in the past. ReliveX is so much better than TENS with the benefit of no cables. I've had no problem using the remote. My pain and st... See more

Company replied

Rated 3 out of 5 stars

Relivex works but is hard to use. The remote control is immature, connecting the devices to the remote is frustrating and often doesn’t connect properly. The devices themselves work using NMES protoco... See more

Company replied

Rated 3 out of 5 stars

Whilst the product is good. The subscription service doesn't look as though it can be cancelled. I never took out the subscription option yet keep getting billed. I have removed all my bank details... See more

Company replied

Rated 5 out of 5 stars

My name is John and I’m 60 years of age . Up to a week Ago I felt 90 I have tried everything for my back and neck including chiro , osteo, physio, witch doctors , traction machines tens... See more

Company replied

Company details

  1. Massage Therapist

Written by the company

Uw oplossing voor dagelijkse verlichting en ondersteuning. Wanneer ongemak uw dagelijkse metgezel wordt, is het belangrijk om ondersteuning te vinden die uw kwaliteit van leven kan verbeteren. Onze massagers zijn ontwikkeld om gerichte ontspanning te bieden aan plekken zoals de voeten, benen en rug. Of u nu stijfheid of een zwaar gevoel ervaart, onze apparaten helpen binnen 15 minuten per dag merkbaar bij het bevorderen van comfort. Geen medicijnen, geen complicaties – gewoon effectieve ondersteuning voor een leven met meer gemak.

90-Dagen Niet-Goed-Geld-Terug Garantie

Gratis thuisbezorgd

Als je niet helemaal enthousiast bent over de resultaten, willen we je geld niet. Geen gedoe, geen vragen gesteld.

Contact info

3.8

Great

TrustScore 4 out of 5

972 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 2 weeks

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3.8

All reviews

(972)

823 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was skeptical about this product…

I was skeptical about this product after having tried TENS products in the past. ReliveX is so much better than TENS with the benefit of no cables. I've had no problem using the remote. My pain and standing/walking have improved after only one week. Still need to continue use to get further improvement. Thank you ReliveX.

4 May 2026
Unprompted review
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Reply from ReliveX

Thank you for the review!

Rated 5 out of 5 stars

10 /10 product review!

Well, I just got my product about three days ago and i've been using it ten minutes twice a day.. I can already feel the difference in stiffness and my muscles are a lot more relaxed and my sciatica.Uh, it has started to ease off. I'm really happy with the machine itself. It takes a little bit to understand the functionality of it. But overall, it's pretty easy. Once you get the hang of it and placement, I love how it has this rechargeable carrying case and the little remote control. I feel in control of this situation. And I also feel less pain. I give it a ten out of ten. A very good purchase i'm very happy.

30 April 2026
Unprompted review
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Reply from ReliveX

Thank you for the review!

Rated 3 out of 5 stars

Be aware of additional costs after initial purchase…

I have not yet received the device BUT I want to point out that once you purchase the device you are directed to order more pads for it because the ones shipped with the device have a limited life.no mention of this additional cost when you are making the initial purchase….

2 May 2026
Unprompted review
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Reply from ReliveX

Just to put your mind at ease: the gel pads included with your device are not short-lived. Each pad lasts around 20–30 sessions, so the set in the box will carry you through several weeks of regular use before any replacement is needed. The reorder prompt you saw was simply an option to stock up at a discount, not a sign that you'll need new pads right away.
Once your device arrives, you'll have everything you need to get started, and we're here if you have any questions along the way.

Rated 1 out of 5 stars

I have been trying to return product to…

I have been trying to return product to this company for one week because I have a pacemaker and the delivery of the product took 3 weeks. The company is a cheat and not reliable…. Very disappointing. They are refusing to honor their guarantee…..George Burnett 21933 order ....I request that company accept my return and credit the purchase and I will remove this complaint....

1 May 2026
Unprompted review
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Reply from ReliveX

We would like to inform you that unfortunately we tried to send you out a couple of emails, but without any luck because your inbox has flagged us as a spam. And please, therefore, unmark our address as spam, and we will make sure to follow up with you and fix the situation for you. We will be looking forward to getting the updates from you.

Rated 1 out of 5 stars

NOT WORTH THE MONEY OR HASSLE!

NOT WORTH THE MONEY OR HASSLE!

This product does not work as advertised - it only pares to one unit. I have a $39 TENS unit from Target that does a better job. I reached out to initiate a return based on their 90 day Satisfaction policy and was told I have to either pay to ship it back to China or only get a 15% refund.

Nowhere on their website does it state they are a distributor for China! I purposely ordered from their website and now the links I saw on social media.

They told me I could 'gift' my product to someone else - sure - I love giving my friends and family BROKEN ITEMS!

AVOID this company like the plague - you can get a better unit at Target or WalMart!

30 April 2026
Unprompted review
ReliveX logo

Reply from ReliveX

I'm really sorry about this experience — both the device not working for you and the way the support conversation played out. None of that reflects how we want our customers treated, and I'd like to personally make this right.
A quick note on the device itself: the ReliveX Adaptive Correction System is two units that pair together via Bluetooth, and from what you're describing it sounds like the second unit may not have synced properly during setup. That's almost always a quick fix, and very different from the device being broken. We'd love the chance to walk you through it before you give up on it — most customers in this situation get it working in a few minutes.
I also want to address the comparison to a TENS unit, because it matters: ReliveX is NMES, not TENS. TENS reaches 5–8mm deep and works by blocking pain signals on the surface, which is why it provides only temporary relief. NMES reaches 30–50mm deep and reactivates the multifidus, the deep stabilizing muscle along the spine. They're genuinely different categories of device, even though they look similar.
On the return: please reach out to me directly at info@relivex.com with your order number. If we can't get the device working for you, I will personally make sure you get a full refund — not 15%, and without you having to ship anything internationally. We use a global fulfillment network and there are better options available than what was offered. Your review can stay exactly as it is regardless of the outcome — I just want to actually solve this for you.

Rated 5 out of 5 stars

I have been suffering from nhip and leg pains at night and could not sleep!

I have been suffering from night time pain in different parts of one leg, sometimes along all my leg, pain that was preventing me from sleep.Also I could not lay on that side as I would have pain around the hip area. Yet when walking I experienced no pain. But not sleeping for months was exhausting me. My xray showed no real reason for this, my doctor decided I should see an orthopedic specialist and do physiotherapy.
But regardless of several exercises which sometimes helped for an hour or so but then the pains returned.
It is probable that these pains throughout my leg were due to chronic muscle inflammation around the hip and in the lower back, and due to strain overload provoked by months of repetitive lifting of my husband's heavy wheelchair into and onto the car.
I was desperate to get some rest, laying down was not pleasing at all. So I decided to try ReliveX even if rather sceptical.
The results were almost immediate! After only one treatment, that night the leg torments were almost nil... Finally a night of rest and sleep... I could hardly believe it. The hip pain is much less and leg pain was hardly perceived.
This was just two days ago. I shall continue applying Relive,
I am so grateful to be able to be able to lay in bed without chronic pain. I fjust eel so much better.
Thus my husband, who had lower back pain for several weeks, tried the ReliveX today...and he has not felt the back pain again yet!
Thank you so much ReliveX.

23 April 2026
Unprompted review
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Reply from ReliveX

Thank you for the review. We appreciate it

Rated 3 out of 5 stars

I thought these codes were…

I thought these codes were instructions. Code 1 led me to a Facebook page and I am pending approval for membership. I want to know how to use this product. This is just flat frustrating for this old woman.

24 April 2026
Unprompted review
ReliveX logo

Reply from ReliveX

Thank you for taking the time to share your experience — we're genuinely sorry it didn't meet your expectations. Feedback like this matters to us, and we take every review seriously as we work to do better.

Rated 5 out of 5 stars

I think alot of the bad reviews was…

I think alot of the bad reviews was made by people that didn't purchase through the original company. I keep seeing China being mentioned. I bought mine and it was strat from tha company in Mississippi. I read all the rules they have about returns & fees & totally understand how things have to be since it is a medical device. So if you bought yours frim China, you were scammed. Make sure you know where your item is coming from.
Also, mine is working wonders. I'm 70 with bad issues for 40 years. First time I can say I feel good again & mean it.

10 February 2026
Unprompted review
ReliveX logo

Reply from ReliveX

Thank you for the review. We appreciate it

Rated 1 out of 5 stars

Very poor response from company

Very poor response from company. Not a trustworthy source. Do not buy from them.

22 April 2026
Unprompted review
ReliveX logo

Reply from ReliveX

Thank you for taking the time to share your experience — we're genuinely sorry it didn't meet your expectations. Feedback like this matters to us, and we take every review seriously as we work to do better.

Every customer is backed by our 90-day money-back guarantee, and our team is committed to standing behind both our product and the people who use it.

We truly appreciate you sharing your honest thoughts.

Rated 2 out of 5 stars

One side turns off when the other turns…

One side turns off when the other turns on . Doesn’t stay on for more than 15 min .
Even at 16 ( highest it goes ) , I can barely feel it . My old Tenz unit when 3 times higher .

18 April 2026
Unprompted review
ReliveX logo

Reply from ReliveX

Thank you for taking the time to share your experience — we're genuinely sorry it didn't meet your expectations. Feedback like this matters to us, and we take every review seriously as we work to do better.

Rated 5 out of 5 stars

I was scheduled to have surgery on May…

I was scheduled to have surgery on May 11 but choose ReliveX to try to relieve my pain instead. I am only on my first week and already feel better. Need more time to get the full experience. Will continue to use the product to see how it goes.

16 April 2026
Unprompted review
ReliveX logo

Reply from ReliveX

Thank you for the review. We appreciate it

Rated 1 out of 5 stars

This company is not out to serve the…

This company is not out to serve the people in daily pain , they are out to rob them, charging double the price and when you ask them to refund your money the say it to late the orders been shipped , when your asked for address to return the items they won’t tell you , this goes against all the laws of internet selling , beware , I’ve found a address for one of these criminals and will be publishing it when I’ve made a few more checks ps , reply to this Company, you’ve have plenty of times to put things right, but instead your company wanted to play games, you tried to charge me extortionate cost to return your product without any guarantee of getting the purchase price returned , which goes again the internet selling laws , you just play for time until your 90 returns policy has passed , I will continue to asked the people looking at your products to read the reviews which shows how corrupt this company is , and I will keep updating this post all the time , update 29/4/26

29 March 2026
Unprompted review
ReliveX logo

Reply from ReliveX

Thank you for taking the time to share your experience — we're genuinely sorry it didn't meet your expectations. Feedback like yours is how we improve, and we take every review seriously.

We'd really like the chance to make this right. Please reach out to us directly at support@relivex.com with your order details, and a member of our team will personally look into your case and work with you on a resolution.

Rated 5 out of 5 stars

My name is John and I’m 60 years of age…

My name is John and I’m 60 years of age .

Up to a week
Ago I felt 90
I have tried everything for my back and neck including chiro , osteo, physio, witch doctors , traction machines tens machines and swing literally 1000’s on putting a band aid on the problem .
Relive X , where have you been all my life .
Not only very professionally packaged, but straight away doesn’t have that cheap feel to it .
I was skeptical as I was waking up every hour in pain.

I haven’t slept better and to be honest I don’t totally u created what this amazing machine is doing , it it’s doing me justice .
Also no chords and remote operated just pair up the two magic stimulators and 15 minutes later you can actually feel the deep penetration

I have told so many people about this , one guy asked did I work fur company . No I said , but so thankful I found this amazing machine

13 April 2026
Unprompted review
ReliveX logo

Reply from ReliveX

Thank you for the review. We appreciate it

Rated 1 out of 5 stars

This is worse than my TENS and works…

This is worse than my TENS and works exactly like a TENS does.
Stay away and stick with what you have!

9 April 2026
Unprompted review
ReliveX logo

Reply from ReliveX

Thank you for sharing your experience — we'd like to gently clarify an important point: the ReliveX is not a TENS unit

TENS devices work by masking pain signals through nerve stimulation — they provide temporary relief while the device is on, but don't address the underlying cause. The ReliveX uses NMES (Neuromuscular Electrical Stimulation), which is a fundamentally different technology designed to reactivate the deep stabilizing muscles along the spine (the multifidus). These muscles often shut down after injury, surgery, or prolonged pain, and waking them back up is what produces lasting structural support — not just temporary numbing.

We understand the two can look similar from the outside, but the mechanism, frequency, waveform, and intended outcome are entirely different.

Rated 1 out of 5 stars

It took a month to get the product and it doesnt work

It took a month to get the product, because it is shipped from China. The product is difficult to operate on my midback. You have to push buttons on the pads that are difficult to reach in the mid back area. Then, it stopped working all together. I contacted the company for assistance and they would respond with a list of things to try. But when their list was exhausted and you email them back, you get another list of things to try. None of those things made my unit work. I asked for their return process. I got another list of things, but not the full address and return process. I will have to return the unit to China at my own expense. Or, they'll give me 21 dollars back for a machine that ended up costing 120. I

5 April 2026
Unprompted review
ReliveX logo

Reply from ReliveX

Thank you for sharing your experience — we're truly sorry it fell short of what you expected, and we want to make it right.

We've already reached out to you directly via email to help resolve this. Please check your inbox (and spam folder, just in case) and reply to our message so our team can take care of you personally.

Rated 1 out of 5 stars

The machine don't work properly it seem…

The machine don't work properly it seem to work every now and then. The remote don't work at all.

1 April 2026
Unprompted review
ReliveX logo

Reply from ReliveX

Thank you for taking the time to share your experience — we're genuinely sorry it didn't meet your expectations. Feedback like yours is how we improve, and we take every review seriously.

We'd really like the chance to make this right. Please reach out to us directly at support@relivex.com with your order details, and a member of our team will personally look into your case and work with you on a resolution.

Rated 1 out of 5 stars

The units stopped working almost from…

The units stopped working almost from the start. Need to return it. Order# 16053

1 April 2026
Unprompted review
ReliveX logo

Reply from ReliveX

Hello, we apologize that you are not satisfied with the order and our service! Can you please let us know your order ID so that we could contact you and help you out?

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