Delivery was a little earlier than booked but totally fine as I hate waiting for things to arrive so I was over the moon. The guy was lovely he put it exactly where I asked him too though I was surpri... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
If I could give this company 10 stars I would. My new washing machine was delivered within 46 hrs. How fantastic. Cheap prices, easy transaction,no problems at all. Delivery guys were great to. S... See more
Company replied
I can't rate your company highly enough to be fair. Fantastic products at really good prices. Brilliant experience from ordering to delivery. Kept informed with updates and tracking for delivery. Bri... See more
Company replied
Delivery was spot on. Unpacked our new fridge and freezer, took the old ones away and placed the new ones where we wanted in the kitchen. They are working well and very good value and quality for the... See more
Company replied
Company details
Written by the company
Established in 1960, RELIANT have over 60 years’ experience in supplying the latest home electrical equipment at great prices and supported by first-class customer service. As one of the UK’s leading retailers in our sector, we have a rich history of delivering excellence. But we don’t just sell products, we deliver, install and support with product knowledge throughout the customer journey and that’s why they keep coming back to us. We're committed to bringing customers the widest choice of top brand electricals available via our online digital channels and showrooms. We pride ourselves on delivering excellent customer service and are dedicated to looking after our customers. Our team of friendly and knowledgeable advisors work hard to make every customer feel valued and are always on-hand to answer any enquiry. At Reliant we have excellent relationships with the leading electrical suppliers, enabling us to offer the top brands for televisions, washing machines, dishwashers, fridges, freezers and many other electrical items. We’re proud of the service we deliver across each team and that’s down to our people, highly capable colleagues, fully committed to customer satisfaction.
Our Promise
Free Delivery + Free Warranty + Price Match
We pride ourselves on delivering excellent customer service and are dedicated to looking after our customers. Our team of friendly and knowledgeable advisors work hard to make every customer feel valued and are always on-hand to answer any enquiry.
In addition to excellent service, we offer Free Fast Delivery, including next day delivery if ordered before 1pm. We also offer a Price Match Guarantee as we're confident we have the best prices and we also provide a Free Warranty, with many products including a Free 5 Year Warranty.
Contact info
GRANARY BUILDINGS, MYTHOP ROAD, FY4 4XB, BLACKPOOL, United Kingdom
- 0330 057 7142
- customer.service@reliantdirect.co.uk
- reliant.co.uk
4.5
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 74% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dean was friendly on time and explained…
Dean was friendly on time and explained everything perfectly.
Perfect delivery thank you.
15 May 2026
Unprompted review
Reply from Reliant
Thankyou for your 5 star review, we appreciate your kind words and your custom.
My delivery was due the week before it…
My delivery was due the week before it arrived. I was told that it was sent to the wrong depot.
3 May 2026
Reliant what a good find
Reliant was a firm I hadn't come across before ,but I wish I had ,the choice of delivery slots ,the costs of installation ,set up and taking the old away was a fare price .The delivery team were really efficient and tidy ,thank you
11 May 2026
Reply from Reliant
Thank you for your kind words, I hope your happy with your product.
Superfast delivery excellent service…
Superfast delivery excellent service thank you
14 May 2026
Unprompted review
Reply from Reliant
Glad your happy, thank you for your business.
Fantastic!
Fantastic!
The ice maker is great quality, and a brilliant price. Ordering was easy and the service and delivery was spot on.
Communication with regards to my item arriving was also perfect
5 May 2026
Reply from Reliant
Thankyou for your feedback and we appreciate you taking the time to leave a review.
Awful experience
Never received delivery, communication was nonexistent, lied multiply times, some one asked for a refund on my behalf without my knowing about it. Having to chase up and been left on the phone for an hour with no answer. Stress I didn’t need and no fridge freezer
15 May 2026
Unprompted review
Reply from Reliant
Thank you for your review. We're sorry to hear your experience didn't reflect the level of service we aim to provide, and we sincerely apologise for any inconvenience caused.
We'd welcome the chance to resolve this for you. Please contact our customer service team on 0330 057 7142 and we'll be happy to help.
Thank you again for bringing this to our attention.
Reply from Reliant
Thankyou for your 5 star review, we appreciate your kind words and your custom.
Reply from Reliant
Glad your happy, thank you for your business.
Quick,on time,helpful.
10 May 2026
Reply from Reliant
Thank you for your kind words, I hope your happy with your product.
Reply from Reliant
Thankyou for your 5 star review, we appreciate your kind words and your custom.
Reply from Reliant
Thank you for your review. We're sorry to hear your experience didn't reflect the level of service we aim to provide, and we sincerely apologise for any inconvenience caused.
We'd welcome the chance to resolve this for you. Please contact our customer service team on 0330 057 7142 and we'll be happy to help.
Thank you again for bringing this to our attention.
Great only 4 stars because delivery…
Great only 4 stars because delivery time slot information states 2hour, however it's actually 3hour slot.
8 May 2026
Reply from Reliant
Thank you for the great feedback. Unfortunately, we can only apologies' on behalf of the courier service for any inconvenience caused regarding delivery time slots.
Kind regards
Reliant
Great communication and delivery time
16 May 2026
Reply from Reliant
Thankyou for your 5 star review, we appreciate your kind words and your custom.
All well delivered
25 April 2026
Reply from Reliant
Thank you for your kind words, I hope your happy with your product.
Unbeatable Service and Keen Prices
Super service from placing our order to being delivered. I was kept informed of where my order was and a call to say delivery would be around 15 minutes. And it was a day earlier than I expected.
9 May 2026
Reply from Reliant
Thankyou for your feedback and we appreciate you taking the time to leave a review.
Great stock and prices
Website was easy to use and prices were great. Free delivery was included and dishwasher was delivered on time 2 days later . Excellent all round.
9 May 2026
Reply from Reliant
Glad your happy, thank you for your business.
Reply from Reliant
Thankyou for your 5 star review, we appreciate your kind words and your custom.
Reply from Reliant
Thankyou for your 5 star review, we appreciate your kind words and your custom.
Reply from Reliant
Thankyou for your feedback and we appreciate you taking the time to leave a review.
Great price for the new dryer
Great price for the new dryer, and arrived faster than expected. The delivery driver was polite, friendly and extremely helpful, 10/10 would definitely recommend!
5 May 2026
Reply from Reliant
Thank you for your order, i am pleased you are happy.
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