Reliable-Ultra Reviews 59

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Five star service with good communication throughout. Wayne arrived quickly and sorted out the problem, keeping me informed at all times. I even had a courtesy text the next day to make sure all was w... See more

Company replied

Rated 5 out of 5 stars

Wayne fixed a problem with our boiler at very short notice. His work is of a consistently high quality and is highly recommended.

Rated 5 out of 5 stars

We live on a boat and Wayne did a great job at dealing with a leak that we had been struggling with for many weeks. He solved the problem in a few hours, managing with tight spaces and showing much cr... See more

Rated 5 out of 5 stars

Called Reliable-Ultra to trace bad leak behind kitchen units. They traced the leak immediately, new kitchen mixer taps were required as the taps were leaking. Took the day off work, Wayne saved my day... See more

Company details

  1. Home Services

Information provided by various external sources

Reliable-Ultra Plumbing and Heating, founded in 1992, is a well-established and reputable business based in the London area. Drawing upon our extensive experience of all aspects of the plumbing and heating trades, we are able to provide a first class service to customers across London, Essex and the surrounding counties. Our plumbing and heating engineers (both male and female) are Gas Safe™ (previously Corgi) registered and CIPHE registered - 02916N . We can supply, install and repair all types of condensing and non-condensing boilers in accordance with Gas Safe™ certification standards. Reliable-Ultra carries all the necessary insurance cover, complies with UK health and safety regulations and all work is guaranteed. Our specialist team of engineers can help you, whether you are a domestic or a commercial customer and we offer full plumbing and heating support to landlords. We can also install kitchens and bathrooms and we specialise in wet room installations for the disabled. With free estimates and advice plus 24 hour call out for emergencies, you can be sure that the word “Reliable” in our name is not just for show and underpins everything we do.


Contact info

4.8

Excellent

TrustScore 5 out of 5

59 reviews

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Rated 5 out of 5 stars

5 stars!

Very happy with the service. Issue was quickly identified and a new pressure tank installed within 24 hours of my call. Simple job turned into a big one, but this was to avoid further issues and Wayne explained everything very clearly. Thank you!

18 October 2017
Unprompted review
Rated 5 out of 5 stars

No Heating

Speedy resolve to the problem of Central Heating radiators not working. Problem was the motorized valve was stuck. This was explained and demonstrated in detail to me.This is the second time I have used this company and would not hesitate to use them again if the need arises.

5 October 2017
Unprompted review
Rated 5 out of 5 stars

Professional, quality work, timely

Wayne was professional, polite and kept me updated throughout the repair process. He showed me what the problem was and fixed as much as possible with the parts available. He also advised me on what parts would be needed to resolve the next part of the problem. He performed the repairs with minimum mess and cleaned up afterwards. I would definitely contact Reliable Ultra again for help with plumbing works. Thank you for a reliable and honest repair job.

29 September 2017
Unprompted review
Rated 3 out of 5 stars

Doesnt want to do the work.

Not the best...

26 September 2017
Unprompted review
Reliable-Ultra logo

Reply from Reliable-Ultra

Tanvir,

Sorry to hear you're not happy with our service. Please do contact us as we are more than happy to listen to your concerns and hopefully resolve them. We have no details on you so would you be kind enough to forward a job invoice number so we can look in to this.

Regards,

W Carter CIAPHE RP
Reliable-Ultra

Rated 5 out of 5 stars

Boiler service and a new three port …

Boiler service and a new three port valve. Wayne is polite, explains what he is going to do before doing it and advise me against some unneccasary (and costly) work that I didn't really need.

18 September 2017
Unprompted review
Rated 5 out of 5 stars

10/10 - best plumber around!

Wayne was fantastic from the moment he answered the phone, cannot recommend highly enough. He gave me advice immediately over the phone and kept me updated regarding the time of his arrival. As soon as he arrived at the house, he made me feel 100% comfortable and at ease (female at home alone). He talked me through what he was doing and showed me how he was fixing it. He offered to take a video of the work if I didn't want to go up into the loft which was extremely considerate. Wayne was polite and friendly throughout and the time he spent fixing the leak flew by. 10/10 - thanks again Wayne!

12 September 2017
Unprompted review
Rated 5 out of 5 stars

Excellent work

Great service, quick and very informative. Explained everything about everything i needed to know about the job, Would use again.

5 September 2017
Unprompted review

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