Regus - CA, Aliso Viejo - 15 Enterprise Reviews 

1
TrustScore 3.5 out of 5

3.3

15 Enterprise, Suite 250, Aliso Viejo, California, United States of America 92656, 0, 92656 CA, North San Diego, United States of America, US


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Company details

  1. Business Center
  2. Conference and Meeting Room Service

Written by the company

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.


Contact info

  • 15 Enterprise, Suite 250, Aliso Viejo, California, United States of America 92656, 0, 92656, CA, North San Diego, United States of America, United States

  • 0

3.3

Average

TrustScore 3.5 out of 5

1 review

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3.3

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(1)

2,816 reviews in the last 12 months

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Rated 2 out of 5 stars

There were multiple problems with the…

There were multiple problems with the booking. I booked a room for 2 separate dates with an employee who is no longer there. Turns out she never booked the rooms or told me I had to go online. Epic fail! I had to involve someone else and completely start over. Then, asking them to open 30 minutes early for us so we could use the room from 8-5 was like the world's biggest ask. Another Epic fail! Finally, the wifi kept cutting out. You can do much better. On a positive note, the coffee was decent and the staff were nice once we were there.

22 July 2026
Regus - CA, Aliso Viejo - 15 Enterprise logo

Reply from Regus - CA, Aliso Viejo - 15 Enterprise

Hi Kristi,
I'm very sorry you had this experience and apologise for the oversight of our former team member.
We do our best to accommodate out-of-hours bookings, but please understand we must consider them on a case-by-case basis due to staffing schedules.
We know that a stable wi-fi connection is important, and although no other instances have been reported, we will continue to monitor the situation.
A member of my team has contacted you to assist, and you can contact me directly at lorraine.brule@regus.com if you need further support.
Kind regards,
Lorraine Brule
Global Customer Service at Regus

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