Regus - ALEXANDRIA, Kamarayet Roushdy excellent service
I rated the office highly because it is professional, clean, comfortable and well maintained, with a welcoming atmosphere and good facilities.
I would especially like to recognise Eman Khamis for her excellent support. She is consistently professional, friendly, responsive and helpful, and she always makes a genuine effort to resolve any issues efficiently.
The main drawback is the cost, which I feel is quite high, especially when additional fees are included. Greater pricing transparency and flexibility would improve the overall experience.
Overall, I remain very satisfied with the office and particularly appreciate the high standard of service provided by Eman.
Reply from Regus - ALEXANDRIA, Kamarayet Roushdy
Hi Hisham, thank you for your thoughtful review! We're delighted to hear you appreciate our professional, clean, and comfortable workspace, and especially the excellent support from Eman Khamis. We also appreciate your feedback regarding pricing and additional fees, and we're sorry to hear about these concerns. I will raise this with our Customer Account Management team so they can review your feedback and assist you directly if they can identify your account. Help is also available from Aurora, your AI assistant, in your online account.