Regery Reviews 240

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Have been using Regery for our domain regsitrar now for a few years and we have alot of different domains with different companies, there customer service is great however what really makes them stabn... See more

Rated 5 out of 5 stars

It offers a lot cheaper price for the ccTLD I own and I transferred multiple domains here. Extending period works nice and seamless. They accept payment via bank, so I'm saving money paying via Wise... See more

Company replied

Rated 5 out of 5 stars

Price top, basic features, no failures yet thats all i need advanced features i manage myself 100/100 for my purpose probably not very beginner friendly, especially their domain search. you... See more

Rated 5 out of 5 stars

Regery is a great registrar and hosting company. I have some domains there and the registration have been smooth. During a case of some unusual TLDs the customer support staff impressed me, as abnorma... See more

Company replied

Company details

  1. Web Hosting Company
  2. Business to Business Service
  3. DNS Provider
  4. Internet Service Provider

Written by the company

Domains, site hosting, SSL with affordable prices


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

240 reviews

5-star
4-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Happy customer here

Happy customer here. Regery fixed my problems with successful website migration. This is your answer if you've struggled with the best services from a professional web hosting company.

28 March 2024
Unprompted review
Rated 5 out of 5 stars

Reliable, friendly, unproblematic.

Thank you for your great and reliable service in all the years. I also have experience with the support team which makes a great job. It is very customer- and solution-oriented and always friendly. I'm very happy that I transfered most of my domains to regery.

29 January 2024
Unprompted review
Rated 1 out of 5 stars

lost access to my account and domain

lost access to my account and domain

support kept asking for my passport to reset my password

the funny thing is i paid using crypto for privacy reasons but the support kept asking me to upload my passport to a chat widget ...

i just gave up on that domain never buying again

won't recommend if you are into privacy or want to buy using crypto they will find some way to get your phone number and passport

9 January 2024
Unprompted review
Regery logo

Reply from Regery

Dear Customer,

We would like to clarify that at no point do we request passport details for a password reset. It appears that the loss of access to your mailbox has been the primary cause for the disruption in your account accessibility. To facilitate the recovery of access to your existing domains, it is imperative to verify the registrant's identity.

To initiate this verification process, we kindly requested you to upload relevant documents that will enable us to confirm your ownership of the domain. We understand and respect your concerns about privacy, which is why we also offered an alternative verification method through the registrant's phone number. Regrettably, we observed that this request was not fulfilled by you.

Unfortunately, without successful verification, we are unable to confirm the ownership of the domain. Please be assured that the security of our clients' assets is of the utmost importance to us.

If you have any further questions or concerns, please do not hesitate to reach out to our support team.

Thank you for your patience and cooperation.

Rated 5 out of 5 stars

Five Stars

Honestly, the best customer support I've ever had. I once request a work-around for a system limitation. They responded by adding my request to their backlog - The request was resolved within a week, allowing me to get exactly what I needed out of their system.

18 September 2023
Unprompted review
Rated 2 out of 5 stars

Not bad, but it's difficult with payments...

The registrar is not bad.
But my domain expired, I needed to renew it urgently, because tomorrow I'm leaving for a few days.
I can only pay with cryptocurrency, but the registrar has closed this opportunity and it can only be done through support
I wrote to support at night, but for obvious reasons I didn't get a response, I had to get out of it.
For the lack of self-replenishment \ payment with cryptocurrency -2 points.
I will be happy to change the rating if the problem is solved.

upd:
It's funny that you have already responded to the review, but the support has not yet responded to my appeal. So the review was not left in vain.

Also, since the middle of 2022, you have been writing that automatic payments with cryptocurrency are "temporarily" unavailable.
I.e., you have not been able to fix it in a year? It looks ridiculous already. You're just lying

16 July 2023
Unprompted review
Regery logo

Reply from Regery

Dear Customer

For crypto payments on our platform, technical work is underway and, unfortunately, it is not yet possible to replenish the account in automatic mode.
We apologize for the inconvenience.

Please contact our support team via chat or email for further assistance.

upd:
Sorry, but there is no lie. Our team can make mistakes, like all people, however, we do not allow ourselves to deceive our customers and always treat with deep respect and try to always help in the shortest possible time.
Automated crypto payments were always working till present issues that started to occur only 4 days ago. We require verification or good payment history for the crypto payment, but the payment itself was always automated till now.
Unfortunately we did not find any email or chat with you. Checked all resent tickets, spam folders and possible emails. We would like to ask you to login under your account and write a direct message to the online support, so we can help you right away.

Thank you and best regards,
Regery Team

Rated 1 out of 5 stars

They deliberately neutered the payment methods.

Once I chose this registrar only because I could pay with bitcoin.
But now, when it's time to renew the domain, they require payment by card, or some documents.
Why all of a sudden?
In general, this is outright disrespect for the client and deterioration of the quality of services. I am not ready to put more than 1 point for this.

15 July 2023
Unprompted review
Regery logo

Reply from Regery

Dear Customer,

Hope this message finds you well.

The review is very unfair. You might thought that we have intentionally restricted payment methods for you, but this is not the case, and it was not our intention to stop crypto payments.
The limitation is temporal and connected with technical questions, our team is working on that.

Unfortunately we did not find a request from you to our support regarding this matter. We always there to help, and would like to ask you to contact us via chat or email. Such issues are resolved very quickly.

We will be happy to help.

Thank you and best regards,
Regery Team

Rated 5 out of 5 stars

really impressed.

really impressed.

I bought a domain for some self-hosting experimentation and was drawn to regery.com on the great price.

What I really appriciated was the really fast and helpful support, both when I just needed an occasional explaination to help me, but also when I inadvertantly found an issue, which they fixed incredibly quickly.

5 July 2023
Unprompted review
Rated 5 out of 5 stars

Regery.ua is an exceptional provider of…

Regery.ua is an exceptional provider of domain name registration and management services. Their user-friendly interface, competitive prices, and comprehensive range of services have made it incredibly easy for my small business to establish an online presence. The support team at Regery.ua is knowledgeable, friendly, and always ready to assist. Thanks to Regery.ua, my business has thrived online, and I highly recommend their services to others seeking a reliable and customer-focused domain service provider.

29 June 2022
Unprompted review
Rated 5 out of 5 stars

good pricing along with good service

Along with good pricing they provide really good service. Recently had faced issues with my several domains. Every time the respond of the support was fast and excellent.
(I'm not too good with domain things, so most likely it can be done by profi. But I needed a hand and they reached out to me quick.
Highly recommended!

28 June 2023
Unprompted review
Rated 5 out of 5 stars

I would like to share my experience with Regery

I would like to share my experience with Regery domain name registrar. Yes, this is the next part of the registry and domain names, and Regery is the perfect choice.

The first thing that struck me was the ease of use and user-friendly interface. Registering domains and DNS record names is very fast and easy. You must be aware of the intuitive language and necessary tools that are available for each project and get comfortable with the platform.

Of varying importance to Regery's relevance is their wide selection of available domain extensions. Be sure to register new domains available to resolve any issues. In addition, Regery is preparing to register domains with many owners, which allows me to have my own brand and name on the network.

A very important aspect that I appreciated about Regery is their high level of security. They have cases of protection against unauthorized access and cyber attacks. You may be depressed, so your home and your home is small.

In addition, Regery offers excellent customer support. Every time I had questions or concerns, their team responded quickly and efficiently to my requests. They have professional staff ready to help and offer solutions at any time.

Overall, I am very pleased with my experience with the Regery registrar. Their reliability, ease of use, and excellent customer support make them the choice for domain registration and management. In the case of Regery, this is the name of the registry and professional registry.

Thanks

13 April 2023
Rated 5 out of 5 stars

never used these guys before but came highly recommended, great so far!

Im aware I can be a bit of an intense client (I’ve been told) and have been hammering on regery chat support window all weekend, props to the poor buggers who’ve been dealing with me while I get a rush job done on a new hosting panel… I’m impressed with the prices, the server so far is ideal and where I’m learning new ways of doing things, the pop up help wizards seem to be doing the job they were intended for.. where they don’t, a real person steps in and I’m away again.. to marks so far!

25 June 2023
Unprompted review
Rated 1 out of 5 stars

There is no feedback. No customer care.

1. I have renewed the expired domain (in the grace period status). A few hours later, the domain did not work. NS addresses do not change.
I wrote to support. It's been 2 days, but no one answers me.
There is no chat on the site. There is no ticket system. Communication is only by mail.
I lost the position of the site in search engines, and all because of the terrible attitude of the client from regery.

2. They have disabled the ability to pay with cryptocurrency.
Of course you can pay, but you need to pay with a card first. What idiocy. I pay with cryptocurrency just because I am not able to pay with a card.
In general, this is stupid.

A bad registrar, a very bad attitude towards customers.
I do not recommend it!

22 June 2023
Unprompted review
Regery logo

Reply from Regery

Hello,

It is sad to hear that you had problems with your domains which you did not renew on time and ignored all email notifications about domain expiration.

Online support is available in work days, chat is available. Email support is available all the time.

Restore command is usually not instant and takes time to move domain back to active.

Criptocurrency is available for verified accounts, you can pay by crypto if you want to use it instead of bank card.

Please contact our support via chat or email, we will check your domain and available payment methods.

Regards,
Regery Services

Rated 5 out of 5 stars

Price unbeatable

Price top, basic features, no failures yet

thats all i need

advanced features i manage myself
100/100 for my purpose

probably not very beginner friendly, especially their domain search. you have to know what you want to buy, if you already have an idea of that, wou wont be dissapointed

30 December 2022
Unprompted review
Rated 1 out of 5 stars

Cheater Company

This is a cheater company. It offers crypto payment but in fact not for all customers. The crypto is available if document is provided.
Stay away from Regery.com!

23 November 2022
Unprompted review
Regery logo

Reply from Regery

Crypto payments available for verified accounts or for accounts with positive history on service

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