Regent Street Clinic Reviews 

1,278
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 276 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, welcoming, and knowledgeable when administering travel vaccinations and medical treatments. People also appreciate the incredibly quick, efficient service that makes visiting the various clinic branches completely smooth and stress-free. However, some people mentioned encountering unexpected extra costs, pricing transparency issues, and feeling misled about fees during their visits. A small group of reviewers also noted frustrating experiences regarding service limitations, lack of proper communication, or unexpected charges. Some consumers expressed disappointment when appointments did not match their expectations or professional standards fell short.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that team members are very... See more

Service

People report positive experiences with service, highlighting that appointments are quick, efficient, and... See more

User experience

Consumers find user experience to be very satisfying, highlighting a straightforward and smooth process.... See more

Price

Customers had ambiguous experiences with price, often reporting unexpected fees and high costs that differed... See more

Location

Reviewers highlight ambiguous aspects of location, noting that while some branches are convenient and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cannot recommend the Newcastle team enough. Had many vaccines over the years and normally wait weeks for inflexible appointments Newcastle have regular slots even the next day and was in and out w... See more

Rated 5 out of 5 stars

I had a great experience with the Newcastle branch when getting my travel jabs. It was easy to book an appt online, and during the initial consultation about which jabs to get there were no pushy sale... See more

Rated 5 out of 5 stars

Thank you all at Regent street clinic of Lincoln, I have just had my annual medical with yourselves which I normally travel to Manchester for working off shore. You guys made me feel welcome and your... See more

Rated 5 out of 5 stars

I attended the Newcastle branch for my travel vaccinations. The staff were brilliant, very informative, and made me feel at ease about my travels. The appointment was quick, and exactly what I needed... See more


Company details

  1. Medical Center
  2. Doctor
  3. General Practitioner
  4. Health and Beauty Shop
  5. Medical Clinic
  6. Travel Clinic

Written by the company

Same day private medical services across the UK in Nottingham, Sheffield, Leicester and Birmingham. 20 years of high quality medical care Need to see a Doctor today? Same Day Private GP services COVID testing and Fit To Fly certificates Travel vaccinations and malaria medication Discreet Sexual Health Testing Advanced Facial Aesthetics - Botox®, fillers, body contouring treatments Occupational Health Blood tests, prescriptions, x-rays, scans Referrals to specialists Counselling and Mental Health services Alcohol Rehabilitation Lifestyle Medicine and Wellbeing assessments using DNA nutrigenomics IV nutritional therapy "wellbeing drips". Regent Street Clinic - Your Wellbeing Is Our Business. Since 1998.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(1,278)

277 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really friendly team

Really friendly team, made us feel really comfortable immediately. Provided us with lots of really useful information, really efficient :)

3 July 2026
Unprompted review
Rated 5 out of 5 stars

So quick and got booked in the same day…

So quick and got booked in the same day as a I rang up for express rabies vaccine. Before booking in I was very stressed that we wouldn’t get the rabies vaccine in time, but this was extremely easy and we’re all covered for our trip!

3 July 2026
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience

I had an amazing experience. I went to get vaccines for a trip to India. Caroline was incredibly helpful and informative. She gave me a load of really great advice on how to stay safe, as well as giving me all the vaccines I need. The clinic had every vaccine I needed on site, so I could get all my vaccines the same day. Caroline was also really great about explaining the different options for vaccines. All together, a really great experience.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

I visited regent street clinic…

I visited Regent Street Clinic Southampton last week for my hayfever injection and all I can say is wow, it has completely changed my summer. I can finally enjoy the nice days symptom free. Thank you so much.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

Absolute shambles

Absolute shambles. Went there today with my sone for yellow fever jabs - we both took half a day off work to travel from Monmouth - to be told they didn't have the injection for us when we arrived. Left us high and dry for our holiday after boking two weeks ago.
What is wrong with you - one call to cancel was all that was required.
What a shambles.
Avoid at all costs.

15 June 2026
Unprompted review
Rated 1 out of 5 stars

Appalling service not a Doctor !

Appalling service - rude reception staff and deliberately misleading. I thought I was paying £45 but it turned out to be double to check my sore throat in person. I paid to see a GP but in fact it was a nurse. No diagnosis , no medication only a request for anther £195 to do a test. Really unprofessional set up - frankly a rip off with no offer to refund my money instead just kept referring to the terms and conditions. DO NOT USE!

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Good travel advice

Rebecca was very helpful, friendly and answered all our questions. She gave advice that was easy to understand.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Hayfever injection

Great treatment from Hannah and receptionist today whose name I didn’t catch!

Super friendly and efficient and explained course of treatment in detail.

Will definitely come again if I need anything in the future.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Receptionist C.C

Receptionist C.C
Nurse Rebecca

Amazing, lovely, friendly, kind, gives me all the information I need clearly and very gentle with the needles.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Definitely recommend

Definitely recommend the team in Southampton
Rebecca and CC were so great with my 7 year old daughters holiday vaccinations really making her feel at ease when she had to have 3 in one go!

30 May 2026
Unprompted review

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