Regent Street Clinic Reviews 

1,279
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 279 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and medical team for their exceptional helpfulness, friendly attitudes, and extensive knowledge regarding travel vaccinations. Consumers note that appointments are exceptionally quick, efficient, and well-managed, ensuring that visits remain smooth and completely stress-free. Some reviewers were not happy with unexpected costs, mentioning significantly higher-than-expected consultation fees and aggressive upselling attempts during their visits. Visitors also pointed out troubling issues regarding hidden charges, a distinct lack of clear communication about pricing, and general concerns about professional service delivery. A few individuals additionally experienced frustrations with unexpected fees requested just to receive basic support or clarity regarding their treatments.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professional and welcoming demeanor.... See more

Service

People report positive experiences with service, highlighting fast appointments and friendly staff. Reviewers... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the friendly, professional... See more

Price

Reviewers mention ambiguous feedback about price, reflecting widely contrasting experiences regarding costs... See more

Location

Clients share ambiguous opinions on location, experiencing varying degrees of ease when finding the different... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cannot recommend the Newcastle team enough. Had many vaccines over the years and normally wait weeks for inflexible appointments Newcastle have regular slots even the next day and was in and out w... See more

Rated 5 out of 5 stars

Thank you all at Regent street clinic of Lincoln, I have just had my annual medical with yourselves which I normally travel to Manchester for working off shore. You guys made me feel welcome and your... See more

Rated 5 out of 5 stars

I attended the Newcastle branch for my travel vaccinations. The staff were brilliant, very informative, and made me feel at ease about my travels. The appointment was quick, and exactly what I needed... See more

Rated 5 out of 5 stars

Brilliant quick service. From when we contacted the clinic we managed to get an appointment that day, we've now completed the full rabies course, there was no hard sell! Chloe informed us of th... See more


Company details

  1. Medical Center
  2. Doctor
  3. General Practitioner
  4. Health and Beauty Shop
  5. Medical Clinic
  6. Travel Clinic

Written by the company

Same day private medical services across the UK in Nottingham, Sheffield, Leicester and Birmingham. 20 years of high quality medical care Need to see a Doctor today? Same Day Private GP services COVID testing and Fit To Fly certificates Travel vaccinations and malaria medication Discreet Sexual Health Testing Advanced Facial Aesthetics - Botox®, fillers, body contouring treatments Occupational Health Blood tests, prescriptions, x-rays, scans Referrals to specialists Counselling and Mental Health services Alcohol Rehabilitation Lifestyle Medicine and Wellbeing assessments using DNA nutrigenomics IV nutritional therapy "wellbeing drips". Regent Street Clinic - Your Wellbeing Is Our Business. Since 1998.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(1,279)

278 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service, Great Staff!

Really friendly staff, great service and incredibly knowledgeable about the vaccinations you need for your destination. They talked us through all the options and made recommendations based on the activities we had planned. Pricing is transparent and was sent to us beforehand so no surprises!

14 April 2026
Unprompted review
Rated 5 out of 5 stars

The staff members Rebecca and Adele…

The staff members Rebecca and Adele were very kind and talk me through the procedure. The service received was fantastic, I went for the hayfever treatment which was a quick and professional procedure. Looking forward to having no more hayfever symptoms and enjoying the summer. Thank you so much.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

great service

lovely with the child. gave all the injections needed. no fuss. The price was known in advance. Better than Boots and Superdrug, which regularly cancelled appointments over 4 months.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

We saw Chloe for our travel…

We saw Chloe for our travel vaccinations and experienced high quality service throughout. Chloe’s knowledge and advice was extensive and we felt we were in excellent hands. Thank you

21 March 2026
Unprompted review
Rated 1 out of 5 stars

Unethical, unsympathetic, and nasty

I paid £95 for a consultation at Regent Wakefield which was much more rushed and far less compassionate than what I got from my NHS doctor. Regent's clinician (not a GP) rushed through the appointment in 10-15 minutes and generally behaved as if she had somewhere else to be and something more important to do, bordering on nasty at times. She also gave me some highly dodgy 'old-wives-tale' style medical 'advice' as part of her hard sell - unethical at best.

Just so you don't make the same mistake, the private GP appointment on offer is actually a sales pitch, that you pay for, for all the things they'd rather be selling you (starting at £995). The whole thing was highly upsetting and exploitative, and I left the appointment in tears.

I raised a complaint. They initially responded putting the blame entirely on me, because I'd apparently expected a prescription which they didn't issue. News to me - I'd never asked for a prescription nor even mentioned a prescription in my appointment or my complaint.

They then ignored me for two months, at which point I said I was thinking of escalating to their external complaint service. That seemed to spook them into refunding my £95, which was welcome, but they never took me seriously from the outset, exploited me for cash when I was vulnerable, and ignored my complaint.

Yes I got my £95 back, but their service did active harm and I remain worried they will continue to exploit other vulnerable patients.

13 March 2026
Unprompted review

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